Sercotel Gran Hotel Conde Duque, Madrid | Member Rates

Name: Sercotel Gran Hotel Conde Duque
Address: Plaza del Conde Valle Suchil, 5, Madrid, 28015
Rating: 8.4

Sercotel Gran Hotel Conde Duque, Madrid | Member Rates | Dyme

ParkingScreens / Barriers between staff and guests for safetySnack bar/deliFitness facilities (surcharge)Non-smoking roomsAir conditioning

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Room service, Family rooms

Location

Madrid, es

Walkability

Walk

Luxurious Accommodations

Experience elegance and comfort at Sercotel Gran Hotel Conde Duque in Madrid. The air-conditioned rooms offer a range of amenities including a pillow menu, laptop-sized safe, and flat-screen TV for a relaxing stay.

Convenient Location

Situated in the heart of Madrid, our hotel is just steps away from San Bernardo Metro Station, making it easy to explore the city. Enjoy proximity to Centro Cultural Galileo Galilei and Clamores concert halls for a cultural experience.

Unique Offerings

Indulge in a variety of teas at our charming Tea Room, unwind in the onsite gym, and savor a buffet breakfast with organic options. Let our staff guide you on a tapas route to discover the local culinary scene.

Experience luxury and convenience at Sercotel Gran Hotel Conde Duque - book your stay now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

5,595 reviews

Highlights

+Great location
+Friendly staff
+Good food

Could Improve

–Room maintenance issues
–Noise in rooms
–Old furniture

Cleanliness8.1

General cleanliness noted, but some issues reported with room maintenance.

Service8.8

Friendly and helpful staff mentioned in multiple reviews.

Location9.1

Consistently praised for its convenient and quiet location.

Room Quality7.5

Some issues with room maintenance and comfort reported.

Amenities8.6

Standard amenities for this hotel tier; some suggestions for improvement.

Value for Money8.4

Good value for price, especially considering location.

Food and Beverage8.6

Good quality food mentioned, particularly at breakfast.

Overall Experience8.1

Positive experience overall, with some concerns about room quality.

Georgia

Family With Children · Jun 2026

Liked:I loved everything, congratulations. It was amazing.

Disliked:I liked many things.

via Nuitee

Teresa

Family With Children · Jun 2026

A good hotel for one or two people.

Liked:The room was clean with stand up shower and small refrigerator and a decent size room.

Disliked:My room had interior windows so it was always a little dark and it had a funny smelling. The location was ok, not so centrict.

via Nuitee

Siarhei

Solo Traveller · Jun 2026

Nothing special

Liked:The location nearby the metro station and the city center is reachable quite quickly (approximately 20 minutes). Quite a normal hotel, nothing special.

Disliked:However, for the four stars hotel the quality of the toilet paper, slow internet, strange pillows, and quite thin walls (you can hear your neighbors and what is going on in the corridor) are making quite a bad impression.

via Nuitee

Hristijan

Extended Group · Jun 2026

Amazing location.

Liked:Amazing location, friendly staff.

Disliked:Maybe get new bedding. It was a bit yellow.

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Sercotel Gran Hotel Conde Duque

LowHigh

Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Plaza del Conde Valle Suchil, 5

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking more than 4 rooms, different policies and additional supplements may apply. When traveling with pets, please note that an extra charge of 30€/ per pet, per night applies. Please note that the property can only allow 1 pet per room and with a maximum weight of 10 kg. This is subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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