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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Petit Palace Arenal

Madrid · es

Petit Palace Arenal

8.6
Excellent4,563 reviews
  1. Hotel Collection
  2. /Hotels in Madrid
  3. /Petit Palace Arenal
Screens / Barriers between staff and guests for safetyConcierge serviceNon-smoking roomsAir conditioningFamily roomsPets allowed

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Family rooms, Pets allowed, Lift / Elevator, Luggage storage

Location

Madrid, es

Walkability

100
Walk

Central Location in Puerta del Sol District

Set in Madrid's bustling Puerta del Sol district, Petit Palace Arenal offers a prime location just minutes away from key Metro Stations. The historic building retains its charm with original features, providing a unique stay experience.

Modern Rooms and Amenities

Enjoy comfortable rooms with flat-screen TVs and contemporary decor at Petit Palace Arenal. Indulge in a buffet breakfast at the hotel's restaurant under a charming vaulted ceiling. Free WiFi and bicycle rentals are also available, ensuring a convenient and enjoyable stay.

Convenience and Accessibility

With a 24-hour reception and nearby access to bars, restaurants, museums, and theatres, Petit Palace Arenal offers both convenience and entertainment for guests. Benefit from reduced parking rates and easy access to Barajas Airport for a seamless travel experience.

Book now for a memorable stay at Petit Palace Arenal in the heart of Madrid's vibrant district!

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FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Petit Palace Arenal

LowHigh
Low Carbon

Petit Palace Arenal in Madrid offers free bicycle rental and operates as a smoke-free hotel. No specific sustainability certifications or detailed operational practices beyond these are publicly available for this property. [Note: Practices reported but not independently verified.]

Petit Palace Arenal offers free bicycle rental to its guests
The hotel operates as a smoke-free establishment

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Arenal, 16

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Depending on the season, air conditioning or heating is provided. When traveling with pets, please note that an extra charge of EUR 25 per pet, per stay applies. When booking more than 5 rooms, different policies and additional supplements may apply. When booking more than 10 nights, different policies and additional supplements may apply. Please note that all Special Requests are subject to availability and additional charges may apply. The property will send guests online check-in instructions 7 days prior to arrival. Guests wishing to use the airport shuttle must contact the hotel prior to arrival. This service carries an additional charge. This property does not allow smoking, illegal substances, stag/hen parties, parties or similar events. Breaking this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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PETIT PALACE ARENAL

Guest Reviews

What Guests Say

8.6

Excellent

4,563 reviews

Highlights

  • +Central location
  • +Polite staff
  • +Excellent breakfast

Could Improve

  • –Small rooms
  • –Cleanliness issues
  • –Noise from adjacent rooms
Cleanliness8.2

Multiple mentions of cleanliness, but some reviews indicated issues with water pressure and odors.

Service9.2

Positive feedback regarding helpful staff and service provided in emergencies.

Location9.2

Many reviews mentioned the excellent location close to tourist attractions.

Room Quality7.6

Discussions about room size and comfort; some rooms had specific complaints.

Amenities8.2

Basic amenities mentioned; further improvements suggested such as kettle in rooms.

Value for Money8.6

General agreement that the price matched the experience, despite minor issues.

Food and Beverage9.2

Breakfast buffet received high praise in multiple reviews.

Overall Experience8.7

Despite minor setbacks, reviews collectively express a satisfied overall experience.

Ana-Maria

Couple · May 2026

8

Great location and friendly staff, but the room was much smaller than expected

Liked:Very good location, friendly staff; we were allowed to check in late at night at 1 a.m.
Disliked:The room was very small. Even though we chose the large room option, it was still small.

via Nuitee

Shelley

Solo Traveller · May 2026

9

Nice old style hotel in a good location off puerto del sol

Liked:Fabulous location and great breakfast Staff very helpful
Disliked:Elevator quite slow so I often chose to walk down

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Simone

Couple · May 2026

8

Great location in central Madrid

Liked:Nice room with a small balcony overlooking a very busy pedestrianised street - the double glazed balcony doors were excellent. The staff were generally very good. The location was excellent - a very short walk from Puerta del Sol. Breakfast was nice with good choices and two coffee machines.
Disliked:The lifts were a bit unpredictable.

via Nuitee

Alberto

Couple · May 2026

9
Liked:Location

via Nuitee