
Madrid · ES

Madrid · ES
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
Full-service spa, Fitness facilities, Fireplace in lobby, Lot hours - 24 hours, Electric car charging station, Offsite parking discounted rates available
Location
Madrid, ES
Walkability
Experience the perfect blend of luxury and relaxation at Pestana Plaza Mayor Madrid, located just steps from the iconic Plaza Mayor.
Indulgent Spa Experience
Unwind at our full-service spa, offering a range of rejuvenating treatments, from soothing massages to invigorating body treatments and facials, tailored to revitalize your senses.
Recreational Amenities
Stay active with our fitness center, or take a refreshing dip in the indoor pool. Afterward, relax in the sauna to complete your wellness journey.
Gastronomic Delights
Savor delectable dishes at Terraza Plaza Mayor, our on-site restaurant, or enjoy a casual bite at our cafe. With 24-hour room service and a vibrant bar/lounge, your culinary cravings are always satisfied.
Book your unforgettable getaway at Pestana Plaza Mayor Madrid today!
Neighbourhood
A major interchange metro station in the heart of Madrid, providing access to multiple metro lines and Cercanías commuter trains.
A convenient metro station on Line 1, offering easy access to various parts of the city.
One of Madrid's most famous and busiest squares, home to the clock whose bells mark the traditional eating of the Twelve Grapes and the Kilometre Zero plaque.
The official residence of the Spanish Royal Family, now primarily used for state ceremonies, it is the largest functioning royal palace in Europe.
Recognized by Guinness World Records as the oldest restaurant in the world, famous for its traditional Castilian cuisine, especially roast suckling pig and lamb.
A historic covered market transformed into a gourmet food hall, offering a wide variety of Spanish tapas, wines, and delicacies.
A legendary churrería open 24/7, serving traditional churros with thick hot chocolate since 1894.
A classic Madrid restaurant renowned for its traditional Spanish cuisine, especially its famous 'huevos rotos' (broken eggs).
A major department store offering a wide range of products from fashion and cosmetics to electronics and a gourmet food experience on its top floors.
An internationally acclaimed cocktail bar known for its creative drinks, unique decor, and vibrant atmosphere, consistently ranked among the world's best.
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FAQs
Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers swimming pool, spa, fitness center for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
Yes, the hotel has an on-site restaurant for guests.
The nearest station is Sol, 5 min walk from the hotel.
No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.
Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
Pestana Collection Plaza Mayor in Madrid holds a Green Key certification, indicating its commitment to environmental responsibility and sustainable operation. The hotel is part of the Pestana Hotel Group, which implements the brand-wide 'Pestana Planet Guest' sustainability program.
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </li><li>The seasonal pool will be open from April to September. </li><li>Pool access available from 11:00 AM to 7:00 PM.</li><li>Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>Parking height restrictions apply. </li><li>The property is professionally cleaned.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>
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Accommodations
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Guest Reviews
Exceptional
3,673 reviews
Highlights
Could Improve
Rooms were spacious and clean.
Staff were fantastic and attentive, enhancing the overall experience.
Location was excellent for exploring Madrid.
Some complaints about small rooms, impacting the overall quality.
Limited spa facilities and some guests expressed dissatisfaction.
Guests appreciated the offerings given the price.
High praise for the breakfast and dining experiences.
Overall a very positive experience, with minor complaints.
Elys
Couple · Jun 2026
Overall good, seems a bit pricey but maybe paying for location
via Nuitee
Nicole
Couple · Jun 2026
A perfect city hiot
via Nuitee
Brianna
Couple · Jun 2026
We will recommend to anyone traveling to Madrid!
via Nuitee
Lisa
Couple · Jun 2026
Have an amazing experience, the hotel facilities are great and the staff was always friendly
via Nuitee
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