NH Collection Madrid Gran Vía | Member Rates

Name: NH Collection Madrid Gran Vía
Address: Gran Vía, 21, Madrid, 28013
Rating: 9

NH Collection Madrid Gran Vía | Member Rates | Dyme

RestaurantScreens / Barriers between staff and guests for safetyConcierge serviceNon-smoking roomsAir conditioningRoom service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Restaurant, Room service, Family rooms, Pets allowed

Location

Madrid, es

Walkability

100

Walk

Luxurious Accommodations

NH Collection Madrid Gran Vía offers stylish rooms and suites with a coffee machine, ensuring a comfortable stay in the heart of Madrid.

Exquisite Dining Experience

Indulge in the culinary delights at Picalagartos Restaurant, led by Michelin-starred chef Manuel Berganza, offering authentic Spanish cuisine for a memorable dining experience.

Breathtaking Rooftop Terrace

Relax and unwind at the hotel's rooftop terrace, boasting stunning views of the Gran Via, a perfect spot to enjoy a drink or coffee while taking in the bustling city below.

Experience the perfect blend of luxury and convenience at NH Collection Madrid Gran Vía. Book your stay now for an unforgettable Madrid getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

2,170 reviews

Highlights

+Great location
+Exceptional service

Could Improve

–Room layout issues
–Concerns about value for money

Cleanliness8.4

Multiple mentions of rooms being clean but one review noted a health issue related to room service.

Service9.9

Staff received high praise across several reviews for their exceptional service.

Location9.4

Consistently mentioned as excellent with proximity to main sites.

Room Quality8.3

Issues with room layout noted, especially one substandard room.

Amenities8.9

Positive feedback on amenities but some costs perceived as high.

Value for Money8.3

Concerns raised regarding the price relative to room size and quality.

Food and Beverage9.4

Breakfast options highly praised, though some specific dishes noted as lacking.

Overall Experience9.4

Overall experience was very positive according to numerous reviews.

Ann

Couple · Jun 2026

Liked:great location friendly staff

Disliked:nothing to dislike except that the room was small

via Nuitee

Martha

Couple · Jun 2026

Amazing view, contactable rooms, great location

Liked:The rooms were super comfortable, beautiful view to the gran via and the advantage of having the pucalagartos restaurant , easy check in

Disliked:The starts at the entrance

via Nuitee

Abdullah

Extended Group · Jun 2026

Perfect

Liked:The location, the cleanliness and how professional they are.

Disliked:Nothing

via Nuitee

Roshnee

Couple · Jun 2026

The staff were amazing and made our trip to Madrid perfect. They upgraded our room, and they couldn’t be more helpful

Liked:Everything The roof top bar was amazing

Disliked:The location was perfect

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at NH Collection Madrid Gran Vía

LowHigh

Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Gran Vía, 21

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking more than 9 rooms, different policies and additional supplements may apply. The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that dogs are allowed upon request and subject to approval. The maximum weight is 25 kg. A charge of €35 per pet, per night will be applied (maximum of 1 dog per room). Cats are not allowed on the property. Guide dogs free of charge. A deposit may be required at the property.

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