Meliá Madrid Serrano | Member Rates

Name: Meliá Madrid Serrano
Address: Claudio Coello, 139, Madrid, 28006
Rating: 8.6

Meliá Madrid Serrano | Member Rates | Dyme

WiFi availableFree WiFiParkingRestaurantSwimming poolOutdoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Air conditioning, Swimming pool, 24-hour front desk

Location

Madrid, es

Walkability

100

Walk

Luxurious Accommodations in Madrid's Salamanca District

Exclusive "The Level" Services

Indulge in the ultimate luxury with private access to The Level Lounge, offering premium drinks and snacks in an elegant setting. Enjoy personalized services like private check-in, buffet breakfast, and superior amenities.

Culinary Delights and Fitness

Start your day with a varied buffet breakfast and savor modern cuisine at the Arado Restaurant. Stay active at the fully-equipped gym or host successful events in our 11 meeting rooms.

Convenient Location and Access

With metro stations nearby and easy access to the city center and major motorways, exploring Madrid is a breeze. Don't miss the chance to experience luxury and convenience at Melia Madrid Serrano.

Neighbourhood

What’s Nearby

Rubén Darío (L5)

9 min walk

A convenient Madrid Metro station on Line 5, providing easy access to the city center.

QUIMBAYA by Edwin Rodríguez

17 min walk

Madrid's first Michelin-starred Colombian restaurant, offering a high-end culinary journey with the flavors of Colombia.

4.8

El Patio de Claudio

9 min walk

A sophisticated Spanish bistro in the Salamanca district, known for its Mediterranean cuisine and charming terrace.

4.6

Yakiniku Rikyu

12 min walk

An elegant Asian restaurant in Madrid offering a unique Japanese Yakiniku (barbecue) dining experience.

4.8

Museo Lázaro Galdiano

5 min walk

Housed in a former palace, this museum showcases an exquisite private art collection including works by Goya and El Greco.

4.5

Museo Nacional de Ciencias Naturales

15 min walk

One of Spain's oldest and most important natural science museums, promoting knowledge of natural diversity and scientific research.

4.5

Parque de El Retiro

20 min walk

A vast and iconic urban park in Madrid, featuring beautiful gardens, a large boating lake, and various monuments.

4.7

Salmon Guru

25 min walk

An internationally acclaimed cocktail bar known for its innovative drinks, high-energy atmosphere, and unique decor.

4.7

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

3,881 reviews

Highlights

+Excellent location
+Attentive service
+Variety in breakfast

Could Improve

–Cleanliness issues
–Small room sizes

Cleanliness7.7

Some reviews mention issues with cleanliness in rooms.

Service9.2

Staff is often described as attentive and friendly.

Location9.2

Multiple reviews praise the excellent location of the hotel.

Room Quality8.1

Rooms are noted as comfortable but occasionally small.

Amenities8.7

Amenities are generally good, but there are occasional issues with the bathroom.

Value for Money8.1

Mixed feelings about pricing; service should uphold standards.

Food and Beverage9.2

Food, especially breakfast, receives positive feedback.

Overall Experience8.7

Overall, guests express a positive experience with minor complaints.

Vanessa

Extended Group · Jun 2026

This hotel is definitely a LEVEL UP.

Liked:Our family of 4 stayed at a Grand Premium The Level Communicated Room (connecting rooms). It felt much bigger than 60sqm - especially the main bedroom. Ask for a high floor if you want more natural light. More than the room, what was truly exceptional was the LEVEL category. It is worth the upgrade. The access to the private lounge & terrace with free breakfast and tapas was perfect for the late meal times in Spain... Many thanks to DIEGO and ALBERTO for your amazing help throughout our trip! Everything from booking restaurants, car service etc. was done with so much patience and kindness. We will definitely be back.

Disliked:Nothing

via Nuitee

Vanessa

Couple · Jun 2026

Location and The Level

Liked:Location. The Level service and rooms.

Disliked:No view from our premier room with bathtub.

via Nuitee

Oleg

Couple · May 2026

Very good experience

Liked:Location, very kind stuff, very good breakfast, spacious lobby…

via Nuitee

Susan

Solo Traveller · May 2026

Disliked:Very little clothes hanging space in the bedroom

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Rubén Darío (L5), 9 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Meliá Madrid Serrano

LowHigh

Low Carbon

Meliá Madrid Serrano implements a "Road to Net Zero Events" program to manage and offset event-related emissions. No specific sustainability certifications (LEED, Green Key, EarthCheck, Green Globe) were found for this property. [Note: Practices reported but not independently verified.]

Meliá Madrid Serrano offers a "Road to Net Zero Events" program, which calculates, reduces, and compensates for emissions produced by accommodation, catering, and space usage for events

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Claudio Coello, 139

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

All cots are subject to availability. Please note, when booking more than 9 rooms, different policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. The hotel has air conditioning or heating depending on the season.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Thu, Jan 1, 2026 until Thu, Apr 30, 2026 Swimming pool: Closed from Wed, Sep 16, 2026 until Thu, Dec 31, 2026 A deposit may be required at the property.

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