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Hotel Urban, a Small Luxury Hotel of the World

Madrid · es

Hotel Urban, a Small Luxury Hotel of the World

8.9
Excellent1,035 reviews
  1. Hotel Collection
  2. /Hotels in Madrid
  3. /Hotel Urban, a Small Luxury Hotel of the World
Free WiFiSelf parking (surcharge)RestaurantSwimming poolOutdoor pool - seasonalFree pool cabanas

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Meeting rooms, Fitness facilities, Electric car charging station, Free WiFi, Non-smoking rooms, Air conditioning

Location

Madrid, es

Walkability

99
Walk

Discover a unique oasis in the heart of the city with Hotel Urban, where contemporary elegance meets artistic charm.

Exquisite Dining Experience

Indulge your palate at our renowned gastronomic restaurant, CEBO, led by Michelin-starred chefs. Enjoy innovative dishes that create a culinary journey like no other.

Relaxation and Leisure

Unwind at our charming rooftop terrace and refresh in the summer-only rooftop pool, perfect for soaking up the sun while sipping on expertly crafted cocktails from our rooftop bar.

Artistic Ambiance

Experience the hotel's captivating design featuring stunning Oriental art, natural elements, and soundproofed rooms equipped with the latest entertainment technology, ensuring a peaceful and stylish stay.

Don’t miss out on this artistic haven—book your stay at Hotel Urban today!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Hotel Urban, a Small Luxury Hotel of the World

LowHigh
Low Carbon

Hotel Urban, a Small Luxury Hotel of the World in Madrid, holds an EarthCheck Silver Certified recognition. The property also offers electric vehicle charging points and features a sophisticated lighting system in its bedrooms for energy management. [Note: Practices reported but not independently verified.]

Charging points for electric cars, Sophisticated lighting system in bedrooms for energy management

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Carrera San Jerónimo, 34

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking more than 5 rooms, different policies and additional supplements may apply. If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking. The pool is seasonal and only open for the months of June-July-AugustPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Fri, Oct 17, 2025 until Sun, May 31, 2026 Swimming pool: Closed from Tue, Sep 1, 2026 until Mon, May 31, 2027

Why Dyme

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HOTEL URBAN, A SMALL LUXURY HOTEL OF THE WORLD

Guest Reviews

What Guests Say

8.9

Excellent

1,035 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Good cleanliness

Could Improve

  • –Noise issues
  • –Outdated furniture
  • –Perceived low value for money
Cleanliness9.0

Overall good cleanliness mentioned but some guest dissatisfaction noted about room noise affecting sleeping quality.

Service10.0

Multiple reviews commend the staff for being exceptionally friendly and accommodating.

Location9.5

Consistently noted as excellent and central, making it a strong point in multiple reviews.

Room Quality8.0

Several comments on outdated furniture and noise issues indicate some levels of dissatisfaction.

Amenities9.0

Amenities received some praise, but guests noted specific areas for improvement, like noise insulation.

Value for Money7.9

Some comments indicate a perception that the hotel does not provide value for a 5-star rating.

Food and Beverage8.5

Food quality was mentioned but seen as average in some reviews.

Overall Experience9.4

Despite some drawbacks, the overall experience was positive with significant praise for service and location.

kate

Couple · Apr 2026

10
Liked:Wonderful experience only wish the pool and rooftop were open.
Disliked:Wish I would’ve known the pool and rooftop bar were seasonal.

via Nuitee

Adriana

Couple · Apr 2026

9
Disliked:Pool wasn’t open or rooftop bar / restaurant I should have been notified about this in advance of booking

via Nuitee

Nick

Solo Traveller · Apr 2026

9

Modern quality style focussed hotel.

Liked:Junior suite was nice. Bar excellent. Staff good.

via Nuitee

Tomislav

Extended Group · Apr 2026

10
Liked:perfect location, awesome breakfast, kind personal

via Nuitee