Madrid · es
Hotel Urban, a Small Luxury Hotel of the World
8.9
Excellent1,047 reviews
HOTEL URBAN, A SMALL LUXURY HOTEL OF THE WORLD
Madrid · es
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Meeting rooms, Fitness facilities, Electric car charging station, Free WiFi, Non-smoking rooms, Air conditioning
Location
Madrid, es
Walkability
Discover a unique oasis in the heart of the city with Hotel Urban, where contemporary elegance meets artistic charm.
Exquisite Dining Experience
Indulge your palate at our renowned gastronomic restaurant, CEBO, led by Michelin-starred chefs. Enjoy innovative dishes that create a culinary journey like no other.
Relaxation and Leisure
Unwind at our charming rooftop terrace and refresh in the summer-only rooftop pool, perfect for soaking up the sun while sipping on expertly crafted cocktails from our rooftop bar.
Artistic Ambiance
Experience the hotel's captivating design featuring stunning Oriental art, natural elements, and soundproofed rooms equipped with the latest entertainment technology, ensuring a peaceful and stylish stay.
Don’t miss out on this artistic haven—book your stay at Hotel Urban today!
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FAQs
Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers swimming pool, fitness center for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
Yes, the hotel has an on-site restaurant for guests.
No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.
Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
Hotel Urban, a Small Luxury Hotel of the World in Madrid, holds an EarthCheck Silver Certified recognition. The property also offers electric vehicle charging points and features a sophisticated lighting system in its bedrooms for energy management. [Note: Practices reported but not independently verified.]
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
When booking more than 5 rooms, different policies and additional supplements may apply. If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking. The pool is seasonal and only open for the months of June-July-AugustPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Sep 1, 2026 until Mon, May 31, 2027 A deposit may be required at the property.
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Guest Reviews
Excellent
1,047 reviews
Highlights
Could Improve
Overall good cleanliness mentioned but some guest dissatisfaction noted about room noise affecting sleeping quality.
Multiple reviews commend the staff for being exceptionally friendly and accommodating.
Consistently noted as excellent and central, making it a strong point in multiple reviews.
Several comments on outdated furniture and noise issues indicate some levels of dissatisfaction.
Amenities received some praise, but guests noted specific areas for improvement, like noise insulation.
Some comments indicate a perception that the hotel does not provide value for a 5-star rating.
Food quality was mentioned but seen as average in some reviews.
Despite some drawbacks, the overall experience was positive with significant praise for service and location.
DONNA MARIE
Family With Children · Jun 2026
via Nuitee
Christine
Extended Group · Jun 2026
via Nuitee
Gurcan
Solo Traveller · Jun 2026
Great staff looking after the visitors
via Nuitee
Noha Ezzeldin
Solo Traveller · Jun 2026
Had a blast in hot (June) crowded yet amazing Madrid
via Nuitee