Hotel Riu Plaza España, Madrid | Member Rates

Name: Hotel Riu Plaza España
Address: C/ Gran Via, 84, Madrid, 28013, Madrid, 28013
Telephone: 34-91-9193393
Rating: 9.4

Hotel Riu Plaza España, Madrid | Member Rates | Dyme

Free WiFiWheelchair accessible parkingParking (limited spaces)Wheelchair-accessible van parkingWheelchair-accessible on-site restaurantOutdoor pool - seasonal

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, Front entrance ramp, Electric car charging station, No single-use plastic straws, Comprehensive recycling policy, No single-use plastic stirrers

Location

Madrid, ES

Walkability

100

Walk

Nestled in the vibrant heart of Madrid, Hotel Riu Plaza España is your gateway to an unforgettable city experience.

Recreational Bliss: Dive into relaxation with our seasonal outdoor pool or break a sweat in our state-of-the-art fitness center. Unwind with a refreshing drink at one of our two lively bars or indulge in room service during limited hours.

Comfort and Convenience: With 583 well-appointed guestrooms, enjoy modern amenities like flat-screen televisions, refrigerators, and complimentary Wi-Fi. Luxurious rainfall showers will elevate your stay, ensuring a restful retreat after a day of exploration.

Event Ready: Planning a conference? Our expansive 30,000 square feet of versatile meeting space, complete with 10 meeting rooms, caters to all your professional needs, supported by a dedicated business center and multilingual staff.

Secure your stay at Hotel Riu Plaza España today and immerse yourself in the energy of Madrid!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

506 reviews

Highlights

+Great location
+Outstanding service

Could Improve

–Can be busy during breakfast
–Queuing for lifts at peak times

Cleanliness9.3

Cleanliness is superb with fresh bottled water brought in every day.

Service9.8

Service is outstanding and first class with friendly and helpful staff.

Location9.3

Great location with a metro just a stone's throw from the entrance.

Room Quality9.3

Rooms are spacious and comfortable with great views.

Amenities9.3

Amenities include a lovely Sky Bar with great views and nice gym.

Value for Money9.3

Reasonable prices compared to similar establishments in London.

Food and Beverage9.3

Breakfast selection is one of the best ever, and rooftop bar offers delicious food.

Overall Experience9.7

Overall experience was excellent, with a perfect escape from the busy area.

gemmadF5182XJ

Family · Jan 2026

Fantastic room, great rooftop bar.

Liked:We stayed here for 3 nights in a Deluxe superior king with view and boy did it have a view!! Our bed was huge and very comfortable. I had emailed ahead and asked to have a quiet room to which they provided as we were nowhere near any of the lifts and we heard hardly any noise apart from the sirens outside. The room was clean and very spacious. The only gripe we had was the bathroom light came on automatically when someone walked into it, which was annoying at 2 am when someone got up to go to the toilet. The breakfast like many people have commented was one of the best we’ve ever had selection wise. We visited at approximately 8am and had no issue having a table or going to the areas that we wanted to get food from. The only time we had issues waiting for a lift were at these peak times, but other than that we found the lift system very easy and only waited a couple of minutes . We went to the rooftop bar every day and we greeted immediately and shown to a table straight away . Each time we visited, we were placed in a different part of the bar which actually was quite nice as it gave us a different view each time. The couple of times we visited in the day we were not asked to pay the bill straight away but at night time you could see this ramped up but this was not a problem to us and in no way were we rushed or made to feel like the table was required. The service I felt was spot-on.. the drinks prices I thought were very reasonable especially if we were to visit the same kind of bar in London we would be looking at at least 50% more plus service charge!! we quite enjoyed watching people pose in the most ridiculous fashion for their photos but then this was also frustrating when all I wanted was a quick basic photo on the bridge. We ordered a pizza from the roof top bar, which was one of the most cheesiest pizzas I’ve ever had in my life but delicious. I’ve included some photos which hopefully people will find helpful. We stayed in Madrid last may in an Airbnb. But this time returned to the Riu which we did not regret and would 100% stay here again. The weekend we stayed was in fact Spanish bank holiday weekend which we were not aware of which made the area and all the popular parts extremely busy so the rooftop bar was a perfect escape.

via tripadvisor

302amerz

Family · Jan 2026

5 days in Madrid

Liked:I had an excellent stay at this hotel. The service was outstanding, the rooms were clean and comfortable, and the staff was friendly and professional. Everything exceeded my expectations, and I would definitely love to come back.

via tripadvisor

LondonFet

Couples · Dec 2025

Absolutely fabulous hotel

Liked:We just loved this hotel. We paid a bit extra and got a room with a terrace which made it even nicer. The room is very big and the bathroom is very, very big. Two sinks if you like that sort of thing. The shower is really nice and all the products are great. Cleanliness is superb and fresh bottled water brought in every day to drink. The location is great too. Metro is a stones throw from the entrance. Even a Zara next door. The gym is nice too. The Sky Bar is great for a drink with lovely views and free for guests. As others have to pay, you can always get a table. Downsides? Its a big hotel so there are a lot of people at breakfast. The buffet food is very good and you never have to queue for long. Did find can be a queue for lifts around 11am as some people trying to leave at same time as other people coming back to rooms after breakfast. But these are quibbles. The service is absolutely first class. We didn't have our room cleaned one day, our choice, and we rang for water, coffee and a blanket and there in minutes. All the staff are so friendly and helpful. From the airport really easy by metro. One simple change.

via tripadvisor

kilkenny2025

NONE · Dec 2025

Review of Christmas Stay

Liked:My wife and I enjoyed our stay at a very comfortable, warm hotel with friendly and efficient staff. A minor complaint would be that self service food area was a little chilly resulting in hot food, like sausages being only lukewarm.

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel Riu Plaza España

LowHigh

Low Carbon

Hotel Riu Plaza España implements aerothermal energy for its operations. The hotel is part of RIU Hotels & Resorts, which has a brand-wide "Proudly Committed" sustainability strategy focusing on environmental footprint reduction, circularity, and carbon neutrality. [Note: Practices reported but not independently verified.]

The Hotel Riu Plaza España utilizes aerothermal energy

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

C/ Gran Via, 84, Madrid, 28013

Madrid · ES

34-91-9193393

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </li><li>The seasonal pool will be open from June to September. </li><li>Pool access available from 10:00 AM to 7:00 PM.</li><li>Only registered guests are allowed in the guestrooms. </li> <li>Cashless payment methods are available for all transactions.</li><li>Contactless check-out is available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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