Name: Hotel Europa
Address: Carmen, 4, Madrid, 28013
Rating: 8.8

Hotel Europa, Madrid | Member Rates | Dyme

ParkingSecured parkingRestaurantScreens / Barriers between staff and guests for safetySnack bar/deliConcierge service

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service, Terrace

Location

Madrid, es

Central Location near Puerta del Sol Square

Europa hotel is perfectly situated next to Puerta del Sol Square in the heart of Madrid. Enjoy the convenience of exploring the vibrant city center right at your doorstep.

Comfortable Rooms with Balconies

Relax in air-conditioned rooms at Europa, each equipped with a private balcony, free Wi-Fi, and a flat-screen TV. Some rooms offer stunning views of Puerta del Sol Square, adding a touch of charm to your stay.

Delicious Dining Options and Helpful Staff

Start your day with a continental breakfast and savor meals at the à la carte restaurant or outdoor café-bar. Benefit from 24-hour reception assistance for recommendations on Madrid's attractions. Plaza Mayor Square and the Royal Palace are within walking distance.

Book now to experience the best of Madrid at Europa hotel!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

2,143 reviews

Highlights

+Great Location
+Friendly Service

Could Improve

–Noise Issues
–Basic Room Quality

Cleanliness8.4

Generally clean rooms mentioned, but also some concerns with noise that might affect the perceived cleanliness.

Service9.4

Positive mentions of friendly and helpful staff, though one negative experience was indicated.

Location9.4

Highly praised location with easy access to attractions and transportation.

Room Quality7.9

Basic room description; some complaints about noise and comfort.

Amenities8.9

Amenities were not heavily mentioned; expected standards for a hotel of this class.

Value for Money8.4

Value considered reasonable, but mixed reviews on worth for longer stays.

Food and Beverage8.9

Breakfast quality mentioned positively, with good options available nearby.

Overall Experience8.9

Overall enjoyable stay highlighted by various factors, despite some issues.

Sela

Couple · Jun 2026

Perfect location, excellent staff, easy to get around

Liked:Perfect location

Disliked:Everything was great

via Nuitee

Belkis-Padilla

Family · Jun 2026

Our Home Away From Home in Madrid

Liked:Hotel Europa Madrid is much more than a hotel—it is truly our home away from home in Madrid. For years, my family and I have chosen Hotel Europa whenever we visit Madrid, and each stay reminds us why we keep coming back. The location in the heart of Puerta del Sol is unbeatable, making it easy to explore everything this beautiful city has to offer. What makes this hotel truly special is its people. The entire team consistently provides exceptional service, making every guest feel welcomed, valued, and cared for. Their professionalism, kindness, and attention to detail create an experience that goes far beyond a typical hotel stay. We also love their outdoor restaurant in Puerta del Sol, which offers delicious food, wonderful tapas, outstanding service, and one of the best atmospheres in Madrid for people-watching and enjoying the city’s energy. A special thank you to Manager José Antonio Garabán Jr. and the entire Hotel Europa team for maintaining such high standards year after year. It is rare to find a hotel that combines location, comfort, charm, and genuine hospitality so effortlessly. We look forward to returning again very soon. Until then, thank you for always making Madrid feel like home.

via tripadvisor

Blase

Family With Children · May 2026

Satisfying

Liked:Location in Puerta del Sol

Disliked:Resurant availability

via Nuitee

Carol

Solo Traveller · May 2026

Liked:Excellent location, I love this place.

via Nuitee

Location

How to Find Us

Carmen, 4

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking more than 5 rooms, different policies and additional supplements may apply. Please note that the property reserves the right to pre-authorize credit cards prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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