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hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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H10 Puerta de Alcalá 4 Sup

Madrid · es

H10 Puerta de Alcalá 4 Sup

8.8
Excellent3,335 reviews
  1. Hotel Collection
  2. /Hotels in Madrid
  3. /H10 Puerta de Alcalá 4 Sup
ParkingRestaurantSwimming poolInfinity poolAccess to nearby outdoor poolFree pool cabanas

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Madrid, es

Walkability

99
Walk

Luxurious Rooms with Modern Amenities

The H10 Puerta de Alcalá boasts stylish rooms with wooden flooring, a minibar, and a pillow menu. Each room is equipped with air conditioning, free WiFi, and a TV. The modern bathrooms come with all necessary amenities for a comfortable stay.

Dining and Entertainment Options

Guests can indulge in a buffet-style breakfast at the hotel's restaurant and enjoy drinks at the garden lounge-bar. Additionally, various restaurants and tapas bars are just a short walk away, offering a variety of dining options.

Convenient Location and Nearby Attractions

Situated near Retiro Park and a metro station, this H10 hotel is within walking distance of popular landmarks such as Puerta de Alcalá Gate and Plaza Cibeles. The proximity to the Prado Museum, city center, and shopping destinations makes it an ideal choice for travelers looking to explore Madrid.

Book your stay at H10 Puerta de Alcalá for a luxurious and convenient experience in the heart of Madrid.

Neighbourhood

What’s Nearby

Príncipe de Vergara

2 min walk

The nearest metro station to the hotel, offering convenient access to Madrid's metro lines 2 and 9.

Retiro

7 min walk

Another nearby metro station, providing access to Madrid's metro line 2.

El Retiro Park

2-3 min walk

A vast green oasis and UNESCO World Heritage site in the heart of Madrid, perfect for strolling, boating, and enjoying nature.

4.8

Museo Nacional del Prado

15-20 min walk

One of the world's premier art museums, housing an extensive collection of European art from the 12th to the early 20th centuries.

4.7

Plaza de Cibeles

14-15 min walk

A stunning neoclassical square featuring the iconic Cibeles Fountain, a symbol of Madrid, and surrounded by impressive buildings like Cibeles Palace.

4.7

Taberna Pedraza

10-12 min walk

A Michelin Guide recommended restaurant known for its authentic Spanish cuisine, including the famous Cocido de Carmen and Tortilla de Betanzos.

3.9

Can Chan Chán

5-7 min walk

Offers non-traditional Mexican cuisine by chef Roberto Ruiz, known for its creative use of Spanish ingredients, located inside El Corte Inglés Serrano 47.

4.5

Faborit Fresh Bar

1-2 min walk

A charming café and fresh eatery known for its vibrant salad bar, healthy meals, and wide range of fresh juices and coffees.

3.7

Calle Serrano

3-5 min walk

Madrid's 'Golden Mile,' an elegant avenue renowned for luxury boutiques, international flagship stores, and high-end fashion.

Museo Chicote

19 min walk

A legendary and historic cocktail bar on Gran Vía, famous for its classic ambiance and having hosted Hollywood stars and writers like Ernest Hemingway.

4.2

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Príncipe de Vergara, 2 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at H10 Puerta de Alcalá 4 Sup

LowHigh
Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Alcalá, 66

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID. Please note that the property reserves the right to pre-authorise cards prior to arrival. When booking more than 4 rooms, different policies and additional supplements may apply. Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform. Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace. Hotel may verify the credit card that guarantees this reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

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H10 PUERTA DE ALCALÁ 4 SUP

Guest Reviews

What Guests Say

8.8

Excellent

3,335 reviews

Highlights

  • +Friendly staff
  • +Great breakfast
  • +Central location

Could Improve

  • –Small rooms
  • –Price vs quality issues
  • –Noise from neighboring areas
Cleanliness8.6

The rooms were generally clean but some noise and issues with insulation mentioned.

Service9.3

Staff is well-trained and consistently mentioned as friendly and helpful.

Location9.5

The location is highlighted as fantastic and in the heart of the city.

Room Quality7.8

Rooms described as small and sometimes uncomfortable.

Amenities9.0

Good amenities but some complaints about the quality of certain items.

Value for Money8.1

Criticism about the price in relation to room size and comfort.

Food and Beverage9.1

Breakfast variety and quality were noted positively.

Overall Experience9.1

Positive experiences overall but noted issues with specific rooms.

T351REjackr

Couples · May 2026

6

Madrid Hotel experience.

Liked:The room was roomy and well cleaned. There are a few reasons I didn't give a higher rating. The shower needs grab bars as the floor is very slippery when wet. My wife and I like to sleep together in one larger bed (industry standard in the developed world) not two separate beds that are too small for more than one person. The TV is nice and large, but did not get many channels (again, industry standard). The wifi and HVAC worked really well, and we appreciate that. Friendly and attentive staff, too.

via tripadvisor

juliecE8304SE

Family · May 2026

10

The perfect home base for our daughter’s Madrid wedding!

Liked:We booked several rooms at the H10 Puerta de Alcalá for our daughter’s wedding, and the experience was flawless. For the price point and location, you truly cannot beat it. The Rooms: We booked a variety of rooms, including Deluxe rooms for 2 and 3 people, and a Deluxe Terrace room. The terrace room was spectacular! It even has a retractable awning so you have complete privacy from the rooftop bar above. A huge plus: the steamer in the terrace room was a lifesaver for our wedding attire! I’m convinced the front desk staff never sleeps! They were incredibly kind and handled every small request with a smile. Most importantly, they held our large pieces of luggage for a week while we traveled through Spain, which made our trip so much easier. The neighborhood is perfect. and easily walkable. You are two minutes from Retiro Park and a block from the Metro. It’s a quiet escape from the hustle of Sol or Gran Vía, but close enough to reach them in minutes. The Rooftop restaurant 'El Cielo' has fantastic food and drinks. Even in May, it was a popular local spot, but we never had trouble getting a table. Note that the pool is a typical 'plunge pool' (great for a quick dip, but small for kids) and opens in June. From the umbrellas in the room for rainy days to the stellar service, they thought of everything. Highly recommend for all travelers, not just groups or special occasions!

via tripadvisor

Jasmin

Extended Group · May 2026

8

Really lovely stay, great location for the park and the area felt really safe.

Liked:The room felt really clean and spacious

via Nuitee

232traceyr

Solo Travel · Apr 2026

10

Excellent all round

Liked:Very nice hotel. Smart without being too formal. Front desk (particularly Carlos) very helpful. Comfortable rooms. Excellent showers. Good housekeeping. Tasty breakfast with lots of options. Roof bar is beautiful with great views. I’d be very happy to come back here.

via tripadvisor