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#593, 1401 Lavaca Street, Austin, TX 78701.
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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Dear Hotel Madrid

Madrid · es

Dear Hotel Madrid

9.2
Exceptional13,301 reviews
  1. Hotel Collection
  2. /Hotels in Madrid
  3. /Dear Hotel Madrid
ParkingSecured parkingRestaurantSwimming poolInfinity poolFree pool cabanas

Check-in / Check-out

From 03:00 PM · Until 11:30 AM

Classification

4-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant, Room service

Location

Madrid, es

Walkability

100
Walk

Rooftop Plunge Pool and Terrace

Dear Hotel Madrid offers a unique experience with its rooftop plunge pool and terrace, perfect for relaxing and enjoying stunning views of the city.

Stylish and Modern Rooms

Each room at Dear Hotel Madrid is meticulously designed, featuring modern amenities like a 40-inch flat-screen TV, free high-speed WiFi, and a rain shower in the private bathroom.

Nice to Meet You Restaurant & Lounge

Indulge in delicious cuisine at the hotel's restaurant while taking in breathtaking panoramic views of Madrid. The contemporary and cosmopolitan menu is sure to delight your taste buds.

Experience luxury and convenience at Dear Hotel Madrid. Book now for an unforgettable stay in the heart of central Madrid.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:30 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Dear Hotel Madrid

LowHigh
Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Gran Via, 80

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking for more than 9 people, different policies and additional supplements may apply. Please contact the hotel directly for more information. Please note that when booking a rate where payment is due before arrival, Dear Hotel Madrid will provide detailed payment instructions, for example a link to a secured payment platform.”Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Why Dyme

Travel Smarter. Make an Impact.

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Save up to 35%

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Fund Clean Energy

Your booking directly finances renewable electricity

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Find a lower rate anywhere and we'll match it

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DEAR HOTEL MADRID

Guest Reviews

What Guests Say

9.2

Exceptional

13,301 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Clean facilities

Could Improve

  • –Room quality issues
  • –High noise levels
  • –Limited amenities
Cleanliness8.6

Some reviews mentioned issues with room cleanliness and odor.

Service10.0

Multiple reviews praise the helpfulness and friendliness of staff.

Location10.0

Many reviews highlight the excellent location near transport and attractions.

Room Quality8.1

Several comments indicated rooms were basic and did not match online descriptions.

Amenities9.1

Facilities such as the rooftop pool received mixed feedback regarding value.

Value for Money8.6

Comments suggest the pricing may not justify the quality of the stay.

Food and Beverage9.1

Breakfast and beverage options were adequate, though not exceptional.

Overall Experience10.0

Despite the issues mentioned, many guests enjoyed their stay overall.

Reshmi

Couple · May 2026

10

Excellent stay and very close to everything

Liked:Clean, staff were very helpful and friendly
Disliked:I liked everything

via Nuitee

Cathy

Couple · May 2026

10

A beautiful oasis in the middle of a buzzing city

Liked:The location is great. The reception staff are welcoming helpful & informative. The rooms are clean & comfortable. It’s good value.

via Nuitee

Conor

Couple · May 2026

1

Unfriendly and unreasonable staff

Liked:Nothing.
Disliked:Incredibly rude staff. We arrived with expensive road bikes (cycles) and the staff wouldn’t let us in, and told us we had to lock them up on the street. I asked if we could cancel and book somewhere else (we had only booked a few hours before, and there was no mention of a no-bikes policy on the website) and they said yes we could, but that there would be a cancellation fee of 100% of the booking price. In other words, their offer was to take both our money and the hotel room, leaving us with nothing. We had to call Booking.com customer service, who agreed with us that this was unacceptable, and enforced a full refund from the hotel, but we then got soaked in a rainstorm as we crossed Madrid to find alternative accommodation. Avoid this hotel, it’s terrible.

via Nuitee

Robyn

Solo Traveller · May 2026

9

Lef on reception was brilliant and so helpful. Cleanliness was superb

Liked:Excellent location with balcony and view of Parthenon
Disliked:Stay was lovely

via Nuitee