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Crowne Plaza Madrid - Centre Retiro by IHG

Madrid · es

Crowne Plaza Madrid - Centre Retiro by IHG

8.9
Excellent1,982 reviews
  1. Hotel Collection
  2. /Hotels in Madrid
  3. /Crowne Plaza Madrid - Centre Retiro by IHG
Self parking (surcharge)Covered parkingRestaurantFitness facilities (surcharge)Non-smoking roomsAir conditioning

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Room service, Terrace

Location

Madrid, es

Walkability

94
Walk

Luxurious Accommodation

Experience luxury at its finest at Crowne Plaza Madrid - Centre Retiro. With a garden, private parking, and a terrace, this 4-star hotel offers a serene escape in the heart of Madrid.

Convenient Amenities

Enjoy the convenience of room service, a 24-hour front desk, and free WiFi during your stay. Indulge in delicious meals at the on-site restaurant or unwind with a refreshing drink at the bar.

Prime Location

Located just 2.8 km from Reina Sofia Museum and Atocha Train Station, and 1.8 km from El Retiro Park, our hotel is the perfect choice for travelers looking to explore the vibrant city of Madrid. Book your stay at Crowne Plaza Madrid - Centre Retiro for an unforgettable experience.

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FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Crowne Plaza Madrid - Centre Retiro by IHG

LowHigh
Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Calle Pez Volador 1

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Why Dyme

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Fund Clean Energy

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CROWNE PLAZA MADRID - CENTRE RETIRO BY IHG

Guest Reviews

What Guests Say

8.9

Excellent

1,982 reviews

Highlights

  • +Cleanliness
  • +Friendly staff
  • +Good location
  • +Variety in breakfast

Could Improve

  • –Small rooms
  • –High prices
  • –Inconvenient mattress comfort
Cleanliness8.8

Overall, the hotel is noted for its cleanliness with remarks praising tidiness.

Service9.3

Staff were very friendly and welcoming.

Location9.0

The hotel's location is appreciated, being close to key attractions.

Room Quality8.5

Rooms received mixed reviews; some found them small and a few mentioned discomfort with the mattress.

Amenities8.8

Standard amenities were available, yet some guests expressed desires for better facilities.

Value for Money8.6

Some guests felt prices were high relative to the quality offered.

Food and Beverage9.1

Positive remarks about the breakfast options and restaurant quality.

Overall Experience9.2

Guests generally had a good experience, with minor issues reported.

Rodrigo

Solo Traveller · Apr 2026

9

Superb option in Madrid a block away from a Metro station.

Liked:The room was superb: very comfortable and spotless clean. If you choose not to have it cleaned one day, they offset the cost for a local children's charity, which, in my opinion, is the best way to promote it rather than complementary snacks or any other perk.
Disliked:It's not as "walking distance" to Parque del Retiro as advertised, still, has a Metro station a block away.

via Nuitee

Inês

Couple · Apr 2026

9

Very accommodating staff, would stay here again.

Liked:It’s a nice hotel, with kind and obliging staff.
Disliked:The lighting in the bedroom and bathroom are not the best, especially if you are trying to do your makeup.

via Nuitee

Anthony

Solo Traveller · Apr 2026

8

I would recommend this hotel even though it was a bit expensive.

Liked:I like the fact that I could walk out of the hotel and take a metro train which was less than 2 minutes walk which has 2 lines. Get a travel card and you can get to the centre in 10 minutes. Also getting to the hotel and back to the airport you needed to change once. El Retiro park which was about 15 to 20 minutes walk and is a must place to visit to walk around. I was there over Easter and had processions in the park I found a cafeteria of walking distance of my hotel on the same road. Its called Cafeteria Haberlas Haylas. The breakfast is cheap and tasty and served by amazing lady who was always very polite. One more thing that the woman called Tamara at reception was friendly and helpful. I had a very nice juicy burger with chips at the hotel which I took to me room and ate it. I had coffee there on 2 or 3 occasions in the main lobby which was lovely. Very friendly staff.
Disliked:I didn't like the cost of the breakfast though many reviews say that the breakfast is quite good.. I wanted to try it elsewhere for variety of different types. The first day I got to the reception there was a woman who didn't seem very friendly or I didn't feel I got a warm welcome but the another woman called Tamara was very helpful. The other thing is that the person next door to my room had his TV really loud on one night even at 11pm which was quite annoying. I would have complained if it had carried on but decided not to. I never understand why do they put people next door to your room when they have so many vacant rooms on several floors.

via Nuitee

Veronika

Couple · Apr 2026

8

Friendly Stay Near Park Retiro

Liked:The staff is exceptionally friendly and helpful, making the stay truly pleasant. The hotel is located in a quiet area, ideal for relaxation.
Disliked:The room is comfortable and spacious, but the cleanliness was not impeccable.

via Nuitee