Casa de las Artes member of Meliá Collection, Madrid | Member Rates

Name: Casa de las Artes member of Meliá Collection
Address: Atocha, 83, Madrid, 28012
Rating: 9

Casa de las Artes member of Meliá Collection, Madrid | Member Rates | Dyme

WiFi availableFree WiFiParkingRestaurantSwimming poolIndoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Air conditioning, Swimming pool, 24-hour front desk

Location

Madrid, es

Walkability

Walk

Unique Hotel Experience at Casa de las Artes

Renovated to celebrate the fine arts, Casa de las Artes offers a unique hotel experience in Madrid's vibrant Barrio de las Letras neighborhood.

Relaxation and Wellness

Unwind at our thermal pool with a sauna after a day of exploring the city. A serene oasis in the heart of Madrid, it's the perfect escape to rejuvenate your senses.

Culinary Delights

Indulge in a delightful buffet or à la carte breakfast at our restaurant. "Mache" restaurant offers a fusion of international and local cuisine in an artistic setting, creating a memorable dining experience.

Experience art-inspired luxury at Casa de las Artes. Book your stay now to discover the wonders of Madrid.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

1,122 reviews

Highlights

+Excellent restaurant
+Convenient location
+Helpful staff
+Lovely wellness facilities

Could Improve

–Room next to lift shaft
–Communication issues
–Poor food service
–Rooms dark and small

Cleanliness8.6

There were several issues noted regarding cleanliness and maintenance in the reviews.

Service9.6

Staff were generally described as helpful and friendly, though there were some issues with communication.

Location9.6

The location was frequently mentioned as convenient and favorable.

Room Quality8.5

The rooms were described as comfortable but with some complaints about being small or dark.

Amenities9.1

The amenities, particularly the pool and wellness facilities, received positive remarks.

Value for Money8.5

Guests felt the value for what was offered could be improved, given some issues highlighted.

Food and Beverage8.6

Food service, particularly at breakfast, faced criticism for being slow and not meeting expectations.

Overall Experience9.6

Guests generally felt positive about their experience, but some noted it wasn't as good as previous visits.

Nicole

Extended Group · Jun 2026

Madrid done right!

Liked:The staff were incredibly helpful, booking wonderful authentic restaurants. Gorgeous breakfast to start the day, fabulous location easy to walk most places or hop on the tube outside

Disliked:N/A

via Nuitee

Melvy

Couple · Jun 2026

Very happy I stayed here based on recommendation. Excellent location. Walking distance to sever areas.

Liked:Great location, great staff, wonderful breakfast

via Nuitee

Gerard

Solo Traveller · Jun 2026

Liked:Location. Staff and my terrace at the room

via Nuitee

Nathan

Couple · May 2026

Stylish hotel and lovely staff

Liked:Really friendly helpful staff - beautiful historic building

Disliked:Bedroom lights and lacking storage space but with a lovely terrace

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Casa de las Artes member of Meliá Collection

LowHigh

Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Atocha, 83

Madrid · es

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

All cots are subject to availability. Please note, when booking more than 9 rooms, different policies and additional supplements may apply. Please note that guests must present the credit card used to make the reservation on arrival. The accommodations has heating and air conditioning (subject to season). Please note that pets will incur an additional charge of 60 EUR per day per pet. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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