Name: Hotel Indigo - Madison Downtown by IHG
Address: 901 East Washington, Madison, 53703
Rating: 9.6

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Hotel Indigo - Madison Downtown by IHG | Member Rates | Dyme

ParkingSecured parkingRestaurantScreens / Barriers between staff and guests for safetySnack bar/deliConcierge service

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Free beach shuttle, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Madison, us

Luxurious Amenities and Services

Hotel Indigo - Madison Downtown offers a range of upscale amenities including a fitness centre, terrace, and a restaurant and bar. Guests can also take advantage of the 24-hour front desk, airport transfers, and free WiFi throughout the property.

Convenient Location

Situated in the heart of Madison, guests can easily explore popular attractions such as Madison Area Technical College, Monona Terrace Community and Convention Center, and State of Wisconsin: State Capitol Building. The hotel's proximity to Dane County Regional Airport makes traveling a breeze.

Recreational Opportunities

Guests can partake in various activities during their stay, with cycling being a popular choice. Whether you're looking to stay active or simply relax, Hotel Indigo - Madison Downtown provides the perfect setting for a memorable experience.

Ready to elevate your stay in Madison? Book your room at Hotel Indigo - Madison Downtown now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.6

Exceptional

610 reviews

Highlights

+Friendly staff
+Clean facilities
+Great location
+Helpful shuttle service

Could Improve

–Overpriced compared to services
–Issues with bed support
–Hot water availability

Cleanliness10.0

Most reviews highlight clean sheets and bathrooms, contributing to a very positive sentiment.

Service10.0

Multiple mentions of helpful and friendly staff, especially shuttle drivers like Nathan and Morgan.

Location10.0

Guests frequently mention convenient proximity to restaurants and attractions.

Room Quality9.4

While most rooms are noted as comfortable, concerns about bed support reduced the score.

Amenities9.5

The shuttle service is a valued amenity, but some guests expected more related services.

Value for Money9.0

Some reviews mention the hotel being overpriced without premium services justifying the cost.

Food and Beverage9.0

Food service is not mentioned, implying average expectations for this category.

Overall Experience10.0

Guests consistently express a very high satisfaction overall with their stay.

Maria

Couple · May 2026

Liked:How close it was to music Venus

Disliked:The room felt like I was sleeping In a basement

via Nuitee

greggowens

Business · May 2026

First visit

Liked:My favorite brand of hotel is Holiday Inn Express. I think i might have a new option at the IHG properties. Hotel Indigo is a swanky, upscale hotel. This one is in a refurbished paint factory. The decor is great, and the room layout gives a lot of space to unwind. The service was excellent. I was attending an event at a nearby location, so I did not get to sample the breakfast or the bar. This location is highly recommended! The photos are of room 430.

via tripadvisor

Jennifer

Family With Children · May 2026

Wonderful stay, loved the rooms, the cleanliness, the staff and all the amenities. Will stay again!

Liked:Everything was great from the front desk staff to the rooms (beds & pillows were the BEST) to the coffee bar for coffee & breakfast. We were there for a gala and the front desk person shuttled us to the event just down the road because it was windy and cold out. So grateful for the top notch service!

Disliked:This isn't really a complaint or something I didn't necessarily like, but the parking structure next to the hotel did not have a covered walkway to it and valet service wasn't available. That being said, it was just a short walk to the structure so it wasn't an inconvenience, unless it had been raining. But it was covered parking, so that was nice. Parking was $20 per night.

via Nuitee

J. Perdue

Solo Traveller · May 2026

Highly recommended!!!

Liked:I loved everything about this hotel, from the staff to the cleanliness. The hotel was clean everywhere I went outside, public bathrooms, lobby, and my room. I will definitely go back.

via Nuitee

Location

How to Find Us

901 East Washington

Madison · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.6

Exceptional

610 reviews

Highlights

+Friendly staff
+Clean facilities
+Great location
+Helpful shuttle service

Could Improve

–Overpriced compared to services
–Issues with bed support
–Hot water availability

Cleanliness10.0

Most reviews highlight clean sheets and bathrooms, contributing to a very positive sentiment.

Service10.0

Multiple mentions of helpful and friendly staff, especially shuttle drivers like Nathan and Morgan.

Location10.0

Guests frequently mention convenient proximity to restaurants and attractions.

Room Quality9.4

While most rooms are noted as comfortable, concerns about bed support reduced the score.

Amenities9.5

The shuttle service is a valued amenity, but some guests expected more related services.

Value for Money9.0

Some reviews mention the hotel being overpriced without premium services justifying the cost.

Food and Beverage9.0

Food service is not mentioned, implying average expectations for this category.

Overall Experience10.0

Guests consistently express a very high satisfaction overall with their stay.

Maria

Couple · May 2026

Liked:How close it was to music Venus

Disliked:The room felt like I was sleeping In a basement

via Nuitee

greggowens

Business · May 2026

First visit

via tripadvisor

Jennifer

Family With Children · May 2026

Wonderful stay, loved the rooms, the cleanliness, the staff and all the amenities. Will stay again!

via Nuitee

J. Perdue

Solo Traveller · May 2026

Highly recommended!!!

Liked:I loved everything about this hotel, from the staff to the cleanliness. The hotel was clean everywhere I went outside, public bathrooms, lobby, and my room. I will definitely go back.

via Nuitee