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Boutique Hotel Weisses Kreuz - Adult only Hotel

Luzern · CH

Boutique Hotel Weisses Kreuz - Adult only Hotel

8.3
Excellent1,153 reviews
  1. Hotel Collection
  2. /Hotels in Luzern
  3. /Boutique Hotel Weisses Kreuz - Adult only Hotel
WiFi availableFree WiFiParkingRestaurantScreens / Barriers between staff and guests for safetyLaundry washed per local authority guidelines

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Restaurant, Heating

Location

Luzern, CH

Luxurious Accommodations

Indulge in modern and elegant rooms at Hotel Zum Weissen Kreuz, equipped with a flat-screen TV, minibar, and Nespresso coffee machine.

Culinary Delights

Savor classic Italian cuisine at the on-site restaurant with a charming summer terrace. Enjoy a 10% discount at the restaurant and the first Chinese restaurant in Switzerland, Li Tai Pe.

Prime Location

Located in Lucerne's historic Old Town, a stone's throw away from iconic landmarks and the train station, our hotel offers convenience and charm. Explore the nearby Lake Lucerne and KKL easily on foot.

Book now for an unforgettable stay at Hotel Zum Weissen Kreuz, where luxury meets convenience in the heart of Lucerne's Old Town.

Loading rooms and rates...

Location

How to Find Us

Furrengasse 19

Luzern · CH

+41 41 418 82 20

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that Hotel zum Weissen Kreuz is located in a car free zone. The GPS systems will not navigate guests to the hotel. Please contact the hotel for instructions on how to arrive to the hotel. Please note that this is a protected historical building and there is no air conditioning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

1,153 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Good breakfast

Could Improve

  • –Cleanliness issues
  • –Small room size
  • –Temperature of food
Cleanliness7.7

Some reviews mention cleanliness issues, like a bad room and small bathroom.

Service9.2

Most reviews highlight the friendliness and helpfulness of the staff.

Location9.2

The location is consistently praised as excellent and very central.

Room Quality7.7

Mixed sentiments due to small rooms and issues with amenities.

Amenities8.2

Generally good amenities, but lack of air conditioning reported.

Value for Money7.6

Some reviews suggest the pricing does not match quality expectations.

Food and Beverage8.2

Breakfast options mentioned positively, though some comments noted temperature issues.

Overall Experience8.7

Overall experiences were positive, with some caveats regarding room quality.

David

Couple · Sep 2026

7

The location is excellent, the staff is nice and the room is too small and wasn't very hospitable.

Liked:The location is a a ten and the staff was great. It's clean and safe there and the room was modern inside while being in a historic district. The breakfast is very good.
Disliked:Everything is expensive there because of the excellent location.... Switzerland! The room layout was not comfortable because the large bed was very close to the armoire in a very small room and the bathroom was a bit small, as well. The room had very little counter space with one desk covered with the hotel's coffee assortment and coffee maker and cups. etc. Two tiny tables with no counter nor shelves for using the mirror and the squeeze bottles for hand soap were very awkward to use. Free, refillable water is in the 'fridge and the breakfast was pretty good. The toilet paper had a cheap feel to it.

via Nuitee

Susan

Couple · Sep 2026

7

If location is your number one goal, then this is your place!

Liked:The location was exceptional, convenient to all the sites.
Disliked:The room was incredibly small with very low ceilings. My husband had to crouch to take a shower.

via Nuitee

Kai Sang

Extended Group · Sep 2026

8

I would stay there again if the price is right, relative to other hotels around the area.

Liked:Location was excellent. A few minutes walk to train station, boat pier and river. Room was on the small side with a ceiling fan for cooling and ventilation. Breakfast was good with sufficient choices.
Disliked:No air conditioning. I understand that it is impossible to install AC in a heritage building, but with the summer in Europe getting hotter, a solution is needed.

via Nuitee

Narelle

Couple · Sep 2026

9

We were really glad we picked this hotel. Great staff, lovely rooms, fantastic location

Liked:Cleanliness, location, friendly staff and good service
Disliked:Nothing

via Nuitee

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