Name: Shems Holiday Village & Aquapark
Address: Route touristique de Skanes Monastir, Monastir, 5000, Monastir, 5000
Telephone: +216 73 524 060
Rating: 7.8

Free WiFiParking (limited spaces)Free self parkingSecured parkingPool umbrellasBilliards or pool table

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

ATM/banking, Gift shops or newsstand, Television in common areas, Arcade/game room, Library, Safe-deposit box at front desk

Location

Monastir, TN

Luxurious Spa and Beach Amenities

Indulge in massages at the full-service spa and unwind at the private beach and outdoor pools.

All-Inclusive Dining Experience

Enjoy international cuisine at L'amandier or have snacks at the coffee shop. All-inclusive rates cover meals and drinks.

Convenience and Comfort

With air-conditioned rooms, private balconies, and deep soaking bathtubs, enjoy a comfortable stay.

Book your stay at Shems Holiday Village & Aquapark for a relaxing seaside retreat with top-notch amenities.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

49 reviews

Highlights

+Lovely staff
+Amazing excursions

Could Improve

–Unacceptable cleanliness
–Safety concerns

Cleanliness4.0

The cleanliness was unacceptable as the restaurant area looked dirty and there were cockroaches.

Service8.1

Staff seemed more interested in self-protection, although some were friendly.

Location9.1

Location was fine but safety concerns impacted overall perception.

Room Quality7.5

Rooms were nice but unsafe due to tiled floors without rugs.

Amenities9.6

Some amenities were good, with enjoyable excursions and many activities.

Value for Money8.6

Food variety was adequate, though value could improve with better water access.

Food and Beverage7.5

Food was basic and hygiene issues were concerning.

Overall Experience8.1

Mixed experience with both enjoyment and significant issues.

simscakery

Family · Feb 2026

AVOID unless you want to loose weight

Liked:Worst hotel I have ever stayed in. Food is atrocious, I wouldn't feed it to my dog. Staff are very very underpaid and treated like trash. Cockroachs and mosquitos are off the scale. Beach is tiny and dirty. Drinks are tiny and queues are terrible. No water after 11pm. We lived on salad and boiled eggs cause none of could eat. The area has nothing at all, so your stuck. It felt like a celebrity trial, Avoid at all costs

via tripadvisor

Trip215837

Family · Nov 2025

Don’t go there

Liked:My stay at this hotel in October was one of the worst travel experiences I’ve ever had. In my personal experience, the cleanliness was completely unacceptable — the restaurant area looked dirty, and I personally saw cockroaches there. The food also appeared poorly handled, and I did not feel it was safe to eat. As a parent of a teenage daughter, I did not feel that this hotel provided a safe environment. I felt deeply uncomfortable with the atmosphere and did not believe the management took our concerns seriously. We even had to involve the police due to how unsafe the situation felt, yet I felt the hotel staff were more interested in protecting themselves than helping us. In my opinion, the management at the time was extremely unprofessional, unhelpful, and dismissive. I strongly regret choosing this hotel, and I would absolutely not recommend it to anyone.

via tripadvisor

sarahlouiser446

Family · Oct 2025

I made the most amazing memories for a 3 star

Liked:Upon arrival at we agreed to kindly buy the staff and told that we couldn’t check into her until two, but we could go for food and enjoy the hotel. The staff were lovely and a very nice. There was a smell in the air, which wasn’t very nice in certain parts of the hotel obviously a drainage system, but it wasn’t everywhere. The rooms were nice, however, they were very unsafe as they were tiled floors. I have a son which is just learnt to walk. And I could not put him on the floor of a risk of him slipping over and cracking his head. There was no rugs or anything and if there was the slightest water which got on there from the shower then it was very slippery. The shower could need a deep clean and the toilets were a bit difficult to flush but did flush. There was always toilet roll and fresh towels given to me in the room and the cleaners were really nice and changed the bedsheets every day. I went on lovely excursions and I had the most amazing times. My daughter also had made the most amazing memories. She had learnt to swim properly in the pool and had an amazing time just generally at the hotel. She absolutely loved the mini disco and I would just like to say a massive shout out to the animation team because they were lovely. The food was basic however there was always something really nice to eat. There was croissants there was also cereal. There was nothing like bacon but there were some sausages which were hot sausage sausages but there was also fresh eggs and ominous which could be made or fried eggs and also chocolate pancakes for the kids. There is also fresh cheese and bread and salad so there was choice. There was always coffee available however the most annoying thing was I did not have a refrigerator in my room and you could also not get bottled water after 11 o’clock and you would have to pay prices which I think is a bit ridiculous when you’re at all inclusive. Especially for water. There was a storm and my electric did cut out and I had to find the fuse box as I was not going back into the rain and then the staff became and fixed the problem the next day and everything was fine. But like I said, I had the most amazing experience and I will definitely go back. For a three star hotel, I think you are getting more than what I thought that was. Yes, they could be some tweets in the hotel, but I cannot fault anything. I had the most amazing time.

via tripadvisor

900lorrainek

Family · Oct 2025

8 days of 🌞

Liked:Having spent 8 days at Shems it has been quite a pleasant trip. There are a few negatives, on 1st reflection the village is very nice. The bungalows are ok just in need of a bit an update, a good deep clean & a lick of paint would bring the place up to 4 stars. The beds are very hard & uncomfortable. I recommend locking any valuables away as i had a bottle of perfume stolen from my bungalow. The food was ok typical of a 3 star hotel. Always something to eat. The beach is also very small but easily accessible. Also you are in the middle of nowhere nothing is within walking distance. On the positive side the staff are all very nice especially the animation team who work extremely hard & long hours. Deserve more pay than they get. So a massive shout out to those guys.

via tripadvisor

Location

How to Find Us

Route touristique de Skanes Monastir, Monastir, 5000

Monastir · TN

+216 73 524 060

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
A car is not required for transportation to and from this property.
A deposit may be required at the property.

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