Name: Banyan Tree Puebla
Address: 10 Norte #1402, Col. Barrio del Alto,, Puebla, 72000
Rating: 9.4

Banyan Tree Puebla | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Puebla, mx

Luxurious Accommodations

Banyan Tree Puebla offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for every guest. From flat-screen TVs to private bathrooms with free toiletries, each room is designed for relaxation and convenience.

Relaxation and Recreation

Guests can unwind by the outdoor swimming pool or stay active at the fitness centre. The garden, terrace, and on-site restaurant provide serene spaces to enjoy leisurely moments during your stay.

Convenient Location and Services

Located in the heart of Puebla, Banyan Tree Puebla is close to popular attractions such as Puebla Convention Centre and Biblioteca Palafoxiana. With free WiFi, private parking, and multilingual staff at the 24-hour front desk, guests can expect top-notch service throughout their visit.

Book your stay at Banyan Tree Puebla for a memorable and luxurious experience in Puebla.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.4

Exceptional

264 reviews

Highlights

+Comfortable rooms
+Attentive staff
+Great location
+Delicious food

Could Improve

–Street noise
–Room placement issues

Cleanliness8.6

The room was hot because it faces the sun most of the day.

Service10.0

Staff were welcoming and attentive, going above and beyond for guests.

Location9.5

Location is convenient for exploring Puebla's vibrant culture.

Room Quality8.6

The hotel room was comfortable but faced noise issues.

Amenities9.5

The hotel has a rooftop pool, bar, and various dining options.

Value for Money9.5

Luxury hotel experience at a fair price.

Food and Beverage9.5

Food quality is exceptional with delightful options.

Overall Experience10.0

A fantastic stay in a stunning hotel; highly recommended.

Miracosta

Couples · Jul 2026

A Hidden Banyan Tree, must stay!

Liked:Stayed 2nights before Mexico City business trip. It was better than what we expected! Location: About 2.5-3hrs from Mexico City Airport, we hired a car with a driver through the hotel. It was easy, but getting out from Mexico City took us an hour, so it wasn't a short ride. Wasn't sure if this long trip was worth it just for the weekends. But it was worth it. Hotel sits at the end of the historic downtown. Google map said to walk about 15min walk, wasn't bad at all. For us, it felt shorter. Room: Cutest room you can find. Old Mexican traditional, but modern and sleek design. My room was facing the back of the building, overlook the grassy patio area with a pink cathedral with 2 Juliette balcony. Room was big enough, has separate tub/shower/toilets. Only thing missing was full length mirror. Loved the decor and views. Restaurant: Beautiful breakfast with patio was great. Had dinner on first night at international restaurant and it was amazing. I have never tasted this much of great flavor! We ordered Roasted cauliflower and Quinoa salad, both were amazing. Breakfast was great and amazing selections. Had dinner at the rooftop Thali restaurant, was amazing too. I've been to other Banyan Tree resorts in Asia. It's different from other resort hotels and this is a city hotel, but felt like a resort hotel at some parts. Amazing service and cutest property, great restaurants. Hotel and restaurants seemed empty but this was a great find and hidden gem, must try. Just a note: Not many employees speaks English except for the front desk. So you need to have translation apps ready. Loved this hotel.

via tripadvisor

coreyhobbs

Family · Jul 2026

Nice stay in Puebla

Liked:Banyan is very very very nice hotel situated on a very quiet corner in a nicer part of Puebla. The service is top notch and the food and restaurant staff were really really good to us. The beds were comfortable, the rooms were very tastefully decorated and it was a very comfortable stay.

via tripadvisor

F9380JRmahmoudm

Couples · Jun 2026

No value for money, staff look demotivated and wear torn uniforms

Liked:No value for money, staff are friendly however it seems that they miss a lot of training , even their uniform is over used , the waiter who served us had a torn shirt sleeves and torn jeans The hotel didn’t recognize our special occasion though I mentioned it pre-arrival, instead they sent us an upselling brochure, not a single time they checked on how the stay going

via tripadvisor

Mahmoud

Couple · Jun 2026

No value for money

Liked:The room was spacious staff are friendly

Disliked:There is not touch points from the property nor the preferences / occasions were recognized, not a at a single time the staff asked how the stay is going

via Nuitee

Location

How to Find Us

10 Norte #1402, Col. Barrio del Alto,

Puebla · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Si su tarifa o promoción incluye desayuno, tenga en cuenta que el desayuno es americano.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

264 reviews

Highlights

+Comfortable rooms
+Attentive staff
+Great location
+Delicious food

Could Improve

–Street noise
–Room placement issues

Cleanliness8.6

The room was hot because it faces the sun most of the day.

Service10.0

Staff were welcoming and attentive, going above and beyond for guests.

Location9.5

Location is convenient for exploring Puebla's vibrant culture.

Room Quality8.6

The hotel room was comfortable but faced noise issues.

Amenities9.5

The hotel has a rooftop pool, bar, and various dining options.

Value for Money9.5

Luxury hotel experience at a fair price.

Food and Beverage9.5

Food quality is exceptional with delightful options.

Overall Experience10.0

A fantastic stay in a stunning hotel; highly recommended.

Miracosta

Couples · Jul 2026

A Hidden Banyan Tree, must stay!

via tripadvisor

coreyhobbs

Family · Jul 2026

Nice stay in Puebla

via tripadvisor

F9380JRmahmoudm

Couples · Jun 2026

No value for money, staff look demotivated and wear torn uniforms

via tripadvisor

Mahmoud

Couple · Jun 2026

No value for money

Liked:The room was spacious staff are friendly

Disliked:There is not touch points from the property nor the preferences / occasions were recognized, not a at a single time the staff asked how the stay is going

via Nuitee