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Hotel Krallerhof

Leogang · AT

Hotel Krallerhof

9.4
Exceptional143 reviews
  1. Hotel Collection
  2. /Hotels in Leogang
  3. /Hotel Krallerhof
WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Leogang, AT

Luxurious Spa and Wellness Facilities

Indulge in relaxation at the 2,500 m² Refugium spa area with saunas, hot tubs, and a nude pool. Enjoy complimentary access to the spa and choose from a variety of beauty treatments and massages.

Family-Friendly Amenities

With professional child care services, baby equipment, and a range of activities, families can enjoy a stress-free stay. Parents can unwind knowing their little ones are well taken care of.

All-Season Activities and Culinary Delights

From skiing in the winter with a private lift to biking and tennis in the summer, there's something for everyone. Treat your taste buds to delicious Austrian cuisine at the on-site restaurant, complete with a generous breakfast buffet.

Experience luxury and comfort at Krallerhof - book your stay now for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

Rain 6

Leogang · AT

+43 6583 8246

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that the ATMOSPHERE by Krallerhof Spa is an adults-only area. This includes the infinity pool and the adjacent hot tub. Children are not permitted in the infinity pool or the hot tub. Designated areas at the natural swimming lake, as well as the indoor and outdoor family pools, are available for childrenPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool: Closed from Thu, Dec 31, 2026 until Sun, Jan 31, 2027 A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

143 reviews

Highlights

  • +Exceptional breakfast
  • +Great hospitality
  • +Excellent spa

Could Improve

  • –Inconsistent service quality
  • –Spa facilities not fully operational
Cleanliness8.6

Review mentioned the towels were not up to 5* standard and slippers were not provided.

Service9.5

Great hospitality and personalized gestures mentioned in several reviews, but some complaints about staff attitude.

Location10.0

Hotel is conveniently located for skiing and close to the gondola.

Room Quality9.1

Room quality was mentioned as below expectations for a 5* hotel.

Amenities9.5

Excellent spa amenities were appreciated, although some issues with functional areas were noted.

Value for Money9.0

High prices were mentioned, but the overall experience and quality were valued.

Food and Beverage10.0

Exceptional breakfast and dining experiences, although some minor complaints were noted about specific dishes.

Overall Experience9.5

Memorable experiences mentioned, though issues with service and some amenities were reported.

E

Couple · Aug 2026

10

Fantastic hotel with dramatic scenery

Liked:Everything was absolutely fabulous. the pool, the restaurant, the food the staff working at pool.... Fantastic place for honeymoon. We highly recommend this hotel and if it was cheaper we would definitely come every year.
Disliked:The cleaning lady was extremely rude. She was mad all the time like we did something wrong to her. Every morning we said hello or good morning to her but she was not answering. Once I asked her nicely if I can have a bath robe because mine was wet and she hadn't changed them, she was behaving like I asked her something difficult and beyond her tasks. She did it finally reluctantly while she was shaking her head.....

via Nuitee

Mohsen

Couple · Aug 2026

1
Liked:لا شي
Disliked:Dear General Manager, In light of the circumstances described in my complaint, I am formally requesting appropriate financial compensation. This request is not based solely on the electrical failure. It reflects the cumulative impact of the entire experience: the initial discrepancy between the room booked and the room provided, the electrical failure lasting for more than two hours, the failure to provide a timely alternative, the inappropriate response from reception, the absence of a manager despite my explicit request, the unnecessary escalation of the situation, and the lack of appropriate assistance in transferring our belongings. Most importantly, this experience caused significant distress, frustration and disruption to me and my family during what was intended to be a comfortable and enjoyable stay at a five-star hotel. I therefore request: • An appropriate financial refund or reduction of our accommodation charges for the affected stay; • Additional compensation reflecting the serious inconvenience, distress and loss of enjoyment experienced by my family as a result of the way this matter was handled; • A formal written apology from the hotel management; and • A written response from the General Manager setting out the hotel's proposed resolution and compensation. I would prefer to resolve this matter directly and amicably with Hotel Krallerhof. However, I expressly reserve all of my rights in relation to the accommodation and services provided and the consequences arising from this incident. I request that management provide its formal response and proposed compensation at the earliest opportunity. Kind regards, Mohamed Hussein Al Ali

via Nuitee

Ibrahim

Couple · Aug 2026

10

Perfect place to boost your energy!

Liked:It is peace of art in the middle of Alps mountains, I have enjoyed the hotel facilities, food and location. All together will boost your energy!

via Nuitee

Theresa Maria

Couple · Aug 2026

7

Beautiful location and fantastic wellness facilities, but the overall experience falls short of 5-star luxury.

Liked:Beautiful location, fantastic wellness and spa facilities with great treatments, cool and modern rooms, and plenty of activities in and around the hotel.
Disliked:Fairly large property. For a 5-star hotel, the overall service didn’t feel particularly attentive, possibly due to the guest-to-staff ratio. There were noticeable waiting times at breakfast and the bar, and the arrival experience could have been smoother. Breakfast was okay but not exceptional. The overall atmosphere also didn’t feel particularly high-end to me. If you’re looking for a peaceful, quiet luxury experience, this might not be the best choice.

via Nuitee

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