Name: Lexis Suites Penang
Address: 28, Jalan Teluk Kumbar, Bayan Lepas, 11920
Telephone: +60 4-628 2888
Rating: 8.6

Lexis Suites Penang, Bayan Lepas | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Bayan Lepas, MY

Located away from the hustle and bustle of the city centre, Lexis Suites Penang offers accommodations in the scenic Bayan Lepas. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant. Free WiFi is available throughout the property.

Private Pool Suites

Enjoy air-conditioned suites with a private pool overlooking panoramic views from the balcony. Relax in the seating area with a flat-screen TV and safe; ensuite bathrooms offer a bathtub or shower.

Fantastic Facilities

Take advantage of the fitness centre, kids' club, and 24-hour concierge at the property.

Culinary Delights

Indulge in a variety of local and international cuisines at Roselle Coffee House or savor Japanese specialties at Umi. Don't miss out on refreshing beverages at Juice Bar.

Book your stay at Lexis Suites Penang now for a truly memorable experience!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

3,266 reviews

Highlights

+Private Pool
+Spacious Rooms
+Good Views
+Helpful Staff

Could Improve

–Cleanliness Issues
–Service Delays
–Poor Breakfast Variety
–Location Challenges

Cleanliness7.9

Several mentions of cleanliness issues, including bugs and the need for better hygiene.

Service8.5

Mixed reviews with some complaints about responsiveness but overall decent experience.

Location8.2

Location is noted to be far and in a congested area, impacting accessibility.

Room Quality9.3

Rooms are praised for space, pools, and views.

Amenities9.1

Amenities like private pools and steam rooms are well received.

Value for Money8.7

Generally good value, but some facilities could be improved.

Food and Beverage8.3

Breakfast variety is mentioned as a downside, but food quality is acceptable.

Overall Experience8.9

Overall stay is rated positively despite some negative aspects.

Norhida

Couple · Sep 2026

Okay

Liked:The private pool was an absolute highlight, offering total privacy and relaxation. The room itself felt sleek, modern, and exceptionally clean. With complete, top-notch facilities and a focus on pure comfort, every detail was thought through.

Disliked:There were far too many Charlie ants throughout the property. It made us afraid to use the facilities, which ruined what should have been a relaxing stay.

via Nuitee

Road42304219368

Family · Aug 2026

Good service

Liked:Good service from reception staff

via tripadvisor

Vijayalakshmi

Family With Children · Aug 2026

Liked:Private pool, sauna, spacious room (suite), view

Disliked:-

via Nuitee

Mowafag

Couple · Aug 2026

Liked:Very nice and clean room, with private small pool and sauna and nice view

Disliked:Nothing

via Nuitee

Location

How to Find Us

28, Jalan Teluk Kumbar

Bayan Lepas · MY

+60 4-628 2888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From January 1 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted. Please note that if you would like to secure or upgrade your room to the next category, surcharges apply. Third-party credit cards are not accepted for payments. The credit card used for payment in advance must be presented upon check for verification. Please note that all our activities are fee-based. Please contact our team for clarification of the charges and further assistance. In accordance with the Federal Government of Malaysia Gazette Tourism Tax, Rate of Tax, Order 2017, the TTx of RM 10 net per room, per night is applicable to all non-Malaysians and foreign passport holders. This amount will be collected by the Hotel on behalf of the government upon check-in. Malaysian Nationals and Permanent Residents are exempted. Please note that the Tourism Tax is not included in your total room cost. Standard check-in time is 15:00, and check-out time is 11:00. Early check-in and late check-out are subject to availability. A nominal charge may apply for late check-out. Where applicable, a surcharge may apply for guaranteed sea or beach view rooms, subject to availability. Please refer to our Reservations team to inquire about surcharges that may apply. A mandatory Incidental Deposit is required upon check-in: RM 200 per night for Executive & Premium Pool Suites, payment can be made by cash or credit card. Requests for specific rooms are subject to a surcharge, which varies depending on the type of request. For further details, please contact our team at reservations@lexis.my. Please note that the maximum number of occupants in the Executive & Premium Pool Suites is 4 people. Children below 13 years old stay for free using the existing bedding configuration. Baby cribs are available upon request and are subject to availability. Extra beds and rollaway beds are not available at the Hotel. Guests under 18 years of age must be accompanied by an adult. Additional unregistered guests must be declared and registered at the Front Desk upon check-in. Any additional people beyond the stated occupancy limit are chargeable at the Hotel’s discretion. A charge of RM 60 net per person applies to the 3rd and 4th person in rooms if amenities are requested. This is a smoke-free property. Smoking in prohibited areas may incur a fine of RM 10,000 or imprisonment of up to two years, as per Malaysian law. A RM 1,000 cleaning fee will be imposed on guests found smoking in enclosed areas of their rooms. Pets are not permitted on the property. Cooking in rooms, bringing in raw food materials, durians, mangosteens, outside packed food, and the use of cooking appliances are strictly prohibited. Room decorations by third parties are not permitted. Special decoration packages are available via request and subject to charges. A refundable deposit of RM 150 net is required for guests checking in with decorative items such as banners, balloons, glitter, or confetti. These items must be fully removed upon check-out. The Hotel reserves the right to withhold the deposit as cleaning fees if decoration materials cause excessive litter or damage. The name on the credit card used for the booking should correspond to the guest staying at the property, guest’s check-in details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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