Puerto Plata · DO
Viva Heavens by Wyndham, A Trademark All Inclusive
7.4
Very Good174 reviews
Puerto Plata · DO
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
Fitness facilities, Front entrance ramp, Guest education on local ecosystems and culture, Boat tours on site, Parasailing on site, Free WiFi
Location
Puerto Plata, DO
Luxurious Spa Experience
Pamper yourself with a visit to the spa offering massages, body treatments, and facials, while the outdoor pool and tennis court provide recreational activities.
All-Inclusive Dining and Entertainment
Indulge in international cuisine at V Kitchen or unwind at multiple bars on-site. The resort offers complimentary Wi-Fi, concierge services, and gift shops, ensuring a hassle-free stay.
Convenient Amenities and Access
Featuring 180 individually decorated guestrooms with modern amenities, the resort also includes a 24-hour front desk, multilingual staff, and free self-parking.
Book your stay at Viva Heavens by Wyndham now for a lavish getaway in Puerto Plata's Playa Dorada, moments away from top attractions.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Pool access available from 6:00 AM to 7:00 PM.</li><li>Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li> </ul>
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Accommodations
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Guest Reviews
Very Good
174 reviews
Highlights
Could Improve
The room was not properly maintained with HVAC issues, indicating potential cleanliness shortcomings.
The staff was frequently commended for their friendliness and attentiveness.
The resort was close to the beach, though some noted a longer walk.
Rooms were spacious, but there were issues with maintenance affecting quality.
Good amenities available, though some guests noted limited restaurant options.
Guests felt it was fairly budget-friendly, but some mention of issues decreases perceived value.
Food quality varied with some praising it, but blandness and limited variety were concerns.
While there were concerns, guests enjoyed their stay overall, appreciating the service and vibe.
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