Name: The St. Regis Chengdu
Address: 88 South Taisheng Road, Qingyang District, Chengdu, 610016
Telephone: +86 28 6287 6666
Rating: 9.8

WiFi availableFree WiFiParkingFree ParkingValet parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Chengdu, cn

Luxurious Accommodation

Indulge in spacious rooms with modern amenities including a spa bath and stunning city views. Each room at The St. Regis Chengdu promises a comfortable stay with a touch of luxury.

Dining Variety

Satisfy your culinary cravings with our 6 on-site dining options, offering a blend of Chinese and Western cuisines. From fine dining to casual bites, we have something to suit every palate.

Relaxation and Wellness

Unwind at our 24-hour fitness center or pamper yourself at the Spa with 9 treatment rooms. Whether you seek a workout or a rejuvenating massage, we have everything you need for a relaxing stay.

Book your stay at The St. Regis Chengdu now and experience the epitome of luxury and comfort in Chengdu.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.8

Exceptional

343 reviews

Highlights

+Spacious and luxurious rooms
+Responsive concierge service

Could Improve

–Issues with cigarette smoke
–Complaints about cleanliness and food

Cleanliness9.3

Several complaints about cigarette smoke odor in rooms and mold around air conditioning unit indicate issues with cleanliness.

Service10.0

Concierge and butler service received high praise, though some staff had communication issues.

Location10.0

Located centrally with easy access, but not explicitly mentioned positively or negatively.

Room Quality9.8

Spacious and luxurious rooms recommended, but some were unclean with poor maintenance noted.

Amenities10.0

Upscale amenities such as a beautiful gym and spa were well received.

Value for Money10.0

General luxury perception, but complaints about the food and overall experience may affect value.

Food and Beverage9.3

Food options were noted to be disappointing and inconsistently offered.

Overall Experience10.0

Overall experiences were mixed, with some guests expressing disappointment but others enjoying their stay.

Thomas

Extended Group · Sep 2026

Dream

Liked:Top of the top

Disliked:Nothing

via Nuitee

Dean

Couple · Aug 2026

Nice hotel in decent location.

Liked:Outdoor pool

via Nuitee

franklinz644

Friends Getaway · Jul 2026

Deceptive Billing Practices - Be Careful!

Liked:I stayed at The St. Regis Chengdu expecting the level of service and trust associated with the St. Regis name. Unfortunately, my experience left me deeply disappointed. At check-in, I understood that I was receiving a complimentary room upgrade. I repeatedly asked whether the upgrade was complimentary and SPECIFICALLY stated that we would only stay that night if it was. I was later charged 900 RMB per night for four nights, for a total of 3,600 RMB. Which was a huge surprise bill as you can imagine and ruined my week. The hotel maintains that the paid upgrade was explained and that I signed paperwork confirming it. My recollection is very different. The representative told me that the handwritten 900 RMB amount was presented to me to "show me the value of the upgrade I was receiving as complimentary", not as a nightly charge I was knowingly accepting. I even tried to confirm verbally that it was indeed complimentary afterwards to which she reassured me. Due to the reputation of the St. Regis brand of hotels, I unfortunately took her words at face value. Had I understood that the suite would cost an additional 3,600 RMB, I would have declined immediately as I've never paid for a hotel upgrade in my life. I gave the hotel every opportunity to resolve this privately and in good faith. Their response acknowledged that there had been a misunderstanding and that they would improve their verbal and written upgrade procedures, yet they still refused to reconsider the charge. I have stayed nearly 300 nights at Marriott properties and have never experienced anything like this. What disturbed me most was not simply the money, but the loss of confidence in the hotel’s communication and billing practices. Guests should be extremely careful to confirm every upgrade charge in writing before signing anything here. A luxury hotel should make important charges unmistakably clear, especially when a guest repeatedly asks whether something is complimentary. I had hoped the hotel would handle this fairly. Unfortunately, they chose not to.

via tripadvisor

stevanus

Couple · Jul 2026

Excellent hotel with wonderful staffs

Liked:Very nice room in very good location. Excellent staffs

via Nuitee

Location

How to Find Us

88 South Taisheng Road, Qingyang District

Chengdu · cn

+86 28 6287 6666

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a valid government-issued ID card or passport upon check-in. Children are welcome on site. Please send a message in the special request box when booking if you will bring children. The outdoor swimming pool only opens from May to September, while Vantage Bar only opens from May to October. Guest enjoy 20% discount of limousine service on weekend and Chinese Public Holidays. Guest enjoy 20% discount for round-trip limousine service between hotel and airport.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027 A deposit may be required at the property.

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