Name: The Saujana Hotel Kuala Lumpur
Address: Jalan Lapangan, Terbang SAAS, Shah Alam, Selangor, 40150, Shah Alam, 40150
Telephone: 60-3-78431234
Rating: 8

The Saujana Hotel Kuala Lumpur, Shah Alam | Member Rates | Dyme

Free WiFiFree self parkingConference spaceConcierge serviceProposal/romance packages availableExpress check-out

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Proposal/romance packages available, Express check-out, Electric car charging station, No single-use plastic straws, Comprehensive recycling policy, Nightclub

Location

Shah Alam, MY

Experience an unforgettable getaway at The Saujana Hotel Kuala Lumpur, where luxury meets leisure.

Recreational Delights

Dive into relaxation with 2 stunning outdoor swimming pools, or dance the night away at our vibrant nightclub. Your ideal recreational escape is just a step away!

Dining Excellence

Savor culinary delights at one of our 8 exceptional restaurants or indulge in 24-hour room service. Join fellow guests for a complimentary reception or quench your thirst at our stylish bar/lounge.

Comfort & Connectivity

Unwind in one of our 355 air-conditioned rooms equipped with modern amenities including iPod docking stations and LED televisions. Stay connected with complimentary wireless internet and enjoy pampering bathrooms with rainfall showers.

Book your stay today and embrace the serenity and excitement that awaits you at The Saujana Hotel Kuala Lumpur!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

122 reviews

Inspire01311133427

Couples · Jun 2025

very disappointed with the service

Liked:I am very disappointed with the service I received at The Saujana Hotel Kuala Lumpur, particularly with the manager on duty during the morning shift. We arrived at the hotel around 1:00 PM, which we understand is before the standard check-in time of 3:00 PM, so we didn’t mind waiting. We left our luggage with the bellman, Luqman, who was extremely helpful and professional. His communication was excellent and he made us feel welcomed. While waiting for our room, we spent time enjoying the garden and pool view. However, the real issue began after 3:00 PM when we returned to the reception counter to check if our room was ready. We approached the same manager, who simply told us that the room was still not ready, with no apology or clear explanation. His attitude was indifferent and unwelcoming, which was very disappointing. Shortly afterward, my husband approached another staff member named Donny at the reception. Donny also initially said the room wasn’t ready, but unlike the manager, he took immediate action. He politely said, “Give me 10 minutes,” then personally went to check the room. Within 10 minutes, he returned to us in the lobby with our room keys. Donny was friendly, fast, and had a very positive attitude. His excellent service stood in stark contrast to the poor handling by the duty manager. While we appreciated the hotel facilities and the helpful staff like Luqman and Donny, our overall experience was tainted by the unprofessional conduct of the manager on duty that morning. First impressions matter, and sadly, ours was not a good one.

via tripadvisor

dianatannn7

NONE · May 2025

Good sceneries but abit worn down inside the room

Liked:First of all, I want to say that I truly loved the greenery of the place, it was very relaxing and beautiful. However, since this is a 5-star hotel, I had high expectations, and there were a few issues that affected my stay. The basin had a problem, the stopper that closes the drain wouldn’t come up, so water couldn’t go down properly. I only noticed this late at night, so I didn’t request a room change. Also, the Bluetooth speaker in the room was not working. I called the technician, but was just told it couldn’t be fixed. I was staying there to celebrate my partner’s birthday and had requested some decorations. While I appreciated the effort, the heart-shaped flower petals felt a bit cringey rather than romantic. I hope this feedback helps you improve, as I really would love to come back in the future, just hopefully without these issues. Thank you.

via tripadvisor

rs7679u2hycy9nu11ca7

Business · May 2025

booked room cannot change or anything

Liked:hope convenience room is very dark and cannot use table light. the booked room cannot change or cancel or even a little

via tripadvisor

Explore28167290144

Business · Mar 2025

No way in hell it's a 5 star

Liked:I don't believe it's a 5 star hotel. First of all , the situation with the cockroaches in my bed , and the "denial" of you reception. ONly 2 days later that i escalated to our event organizers you went and asked / said sorry about it. You suggested to transfer me to airport ( i had already booked) you suggested me for late check out when you knew i was going out the hotel at 5 a.m . 1 day before ,i verified that i don't owe anything to you , and as i was going off the next day , you made me pay extra money for the tax of the hotel. When 1 day before it didn't exist ,and my bill was cleared. So no refunds , no suggestions, no giving me a percentage or at least take cover of the tax that you said that i hadn't pay . that's why i believe you are no 5 star hotel . the room was not clean , and many things didn't work . The hairdryer, the weight scale, the wc toilet was leaking water all the time. it's the worst experience i had ever.

via tripadvisor

Location

How to Find Us

Jalan Lapangan, Terbang SAAS, Shah Alam, Selangor, 40150

Shah Alam · MY

60-3-78431234

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.

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