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Mountain Heritage Hotel

Katoomba · AU

Mountain Heritage Hotel

8.6
Excellent4,404 reviews
  1. Hotel Collection
  2. /Hotels in Katoomba
  3. /Mountain Heritage Hotel
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Katoomba, AU

Panoramic Views of Blue Mountains

Perched on a ridge, the 4.5-star Mountain Heritage Hotel offers breathtaking panoramic views of the World Heritage Blue Mountains. The picturesque mountain views from some rooms create a serene backdrop for your stay.

Luxurious Amenities

Guests can indulge in modern amenities including flat-screen TVs, air-conditioning, and en-suites with a choice of a full-sized bath or spa. The romantic real flame fireplaces in many rooms add a touch of coziness and luxury to your experience.

Dining and Leisure

Enjoy quality cuisine with stunning escarpment views at Jamison Views Restaurant and Bar. Unwind by the open fire in the guest lounge or on the spacious balconies. Pamper yourself at the day spa, play billiards, or relax with a book in the library for a truly rejuvenating stay.

Ready to experience luxury and serenity at Mountain Heritage Hotel? Book your stay now for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

Cnr. Apex & Lovel Streets

Katoomba · AU

+61 2 4782 2155

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that there is a non-refundable 2% credit card surcharge when you pay with an Australian Visa, Mastercard or American Express Credit Card. Please note that there is a non-refundable 2% credit card surcharge when you pay with an International American Express credit card or a UnionPay credit card. Please note that the onsite restaurant is open for Breakfast 7 days and Friday and Saturdays for Dinner, Reservations are required. For further information please contact the property in advance, using the contact details found on the booking confirmation. Guests must be 18 years of age or older to check in. Please note that a pre-authorisation will be required on check in. The person whose name appears on the reservation is the only person who is required to present their own photo ID and Credit Card upon check-in, they are also responsible for the room. Guests are required to provide a credit card and photo id and a pre-authorisation will be taken from the credit card at time of check in. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Apr 20, 2026 until Fri, Oct 2, 2026 A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

4,404 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Beautiful views
  • +Charming property

Could Improve

  • –Poor cleanliness
  • –Inconsistent service
  • –Dated amenities
  • –Quality of food needs improvement
Cleanliness7.0

Several reviews note poor cleaning standards, particularly regarding toilets and room upkeep.

Service9.5

Mixed feedback on service; generally, staff were described as friendly and helpful.

Location10.0

Many reviews highlighted the great location and beautiful views.

Room Quality8.9

Rooms were generally well-received, but there were comments about noise and comfort in some cases.

Amenities8.5

Amenities received mixed reviews; gym was dated and some areas were noted to be tired.

Value for Money7.9

Some guests felt the cost was high relative to the service and cleanliness they experienced.

Food and Beverage8.0

Breakfast and dining quality received criticism, particularly regarding selection and timeliness.

Overall Experience9.0

Overall sentiment was positive, with many expressing a willingness to return despite some issues.

Carel

Couple · Sep 2026

8

Great location

Liked:Booking.com
Disliked:Carpets are old and stained. No lift to second storey where out room was.

via Nuitee

Sean

Solo Traveller · Sep 2026

9

Beautiful hotel with an amazing view

Liked:Amazing view from room, restaurant and bar areas. beautiful hotel with lots of character. Nice short walk from Katoomba
Disliked:Small things which i thought were a little strange was the shampoo bottle clearly filled up with water. The tv didn’t work, only one channel. Quite clear brown stains on the white carpet

via Nuitee

Hugh

Couple · Sep 2026

8
Liked:Old world charm, view from restaurant and cocktail bar over valley was a wonderful way to start and end the day, pianist in bar on Friday and Saturday evening was very chill.

via Nuitee

Karen

Solo Traveller · Sep 2026

10
Liked:Was very happy with hotel and location was good.
Disliked:There was only 1 wine and glass when should been 3 as was 3 in room.

via Nuitee

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