Name: Hyatt Place Grand Rapids South
Address: 2150 Metro Lane, Wyoming, MI 49519
Telephone: +1 616-724-1234
Rating: 8

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Wyoming, us

Luxurious Rooms with Modern Amenities

Experience comfort and convenience in our spacious rooms at Hyatt Place Grand Rapids South. Each room is equipped with a 42-inch flat-screen TV, refrigerator, and free Wi-Fi. Relax in the separate living area with a sofa bed and MP3 connection for your entertainment needs.

Convenient On-Site Facilities

Indulge in our Guest Kitchen offering appetizers and items for purchase round the clock. Stay active in our gym or unwind in the indoor pool. Need to catch up on work? Utilize our business center for fax and copy services.

Prime Location for Exploring

Located just 11 miles from downtown Grand Rapids, Hyatt Place is the perfect base for exploring the city's restaurants, shops, and attractions like the Van Andel Arena. Book your stay now for a memorable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

658 reviews

Highlights

+Convenient location
+Clean accommodations
+Professional staff

Could Improve

–Issues with breakfast quality
–Service complaints
–Cleanliness concerns in rooms

Cleanliness7.3

Mixed sentiments; while some found it clean, issues like leftover food in the refrigerator raised concerns.

Service8.3

Service complaints due to issues with gift cards and lack of follow-up, but some staff were noted as professional.

Location9.3

Location was praised by guests; conveniently located for trip needs.

Room Quality7.8

Rooms described as average; issues like equipment cleanliness and a clogged tub were noted.

Amenities7.8

Amenities like dining service were non-operational and issues with workout equipment noted.

Value for Money7.3

High cost raised concerns about overall value; guests felt it was expensive for the experience.

Food and Beverage6.8

Breakfast was inadequately rated due to cold food and limited options.

Overall Experience9.3

Overall positive with specific complaints that affected ratings but balanced by clean accommodations.

370brittneyp

NONE · Jul 2026

Avoid this location

Liked:Go somewhere else. This isnt a good location. The front desk staff is rude and unprofessional. The building isnt being maintained. Ac was leaking with water all over the floor which they made my sister stay in with just a "sorry". The key cards and elevator werent working which resulted in us having to go down multiple times.

via tripadvisor

D7722BPclairet

Solo Travel · Jul 2026

Terrible Hotel

Liked:Toilet didn’t work when I checked in. Took an hour to fix it. Desk lamp not working. Bed frame ripped. Stain on duvet. Room was not serviced once in four nights after requesting it daily. Front desk not answering phone. Had to go downstairs to get toilet paper, coffee and trash bags. Key stopped working on second day. Lights kept going out in the whole room every night around 10pm for about 5 mins. Had to leave my trash and dirty towels outside in the hallway for them to be removed. Only one elevator working the whole 4 night stay. Last morning the cold tap would not run cold just hot water. No AC in the hotel lobby or common areas. Had big fans running. The manager blamed it all on the previous manager. Offered me no compensation so had to ask for some points. Still not received them. As a globalist I expect much better service. Will not be staying there again and recommend that you don’t either. Very poor experience.

via tripadvisor

944scottp

NONE · Jul 2026

Comfortable stay

Liked:Love everything about our stay except for breakfast, food was cold and unappealing but would stay again because of the cleanliness and comfort of the rooms

via tripadvisor

166bobj

NONE · Jul 2026

Do better Hyatt

Liked:Front desk staff was very rude and not willing to help. The younger Mexican lady was extremely rude and the older white lady was very polite and very willing to help me.

via tripadvisor

Location

How to Find Us

2150 Metro Lane

Wyoming · us

+1 616-724-1234

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

658 reviews

Highlights

+Convenient location
+Clean accommodations
+Professional staff

Could Improve

–Issues with breakfast quality
–Service complaints
–Cleanliness concerns in rooms

Cleanliness7.3

Mixed sentiments; while some found it clean, issues like leftover food in the refrigerator raised concerns.

Service8.3

Service complaints due to issues with gift cards and lack of follow-up, but some staff were noted as professional.

Location9.3

Location was praised by guests; conveniently located for trip needs.

Room Quality7.8

Rooms described as average; issues like equipment cleanliness and a clogged tub were noted.

Amenities7.8

Amenities like dining service were non-operational and issues with workout equipment noted.

Value for Money7.3

High cost raised concerns about overall value; guests felt it was expensive for the experience.

Food and Beverage6.8

Breakfast was inadequately rated due to cold food and limited options.

Overall Experience9.3

Overall positive with specific complaints that affected ratings but balanced by clean accommodations.

370brittneyp

NONE · Jul 2026

Avoid this location

via tripadvisor

D7722BPclairet

Solo Travel · Jul 2026

Terrible Hotel

via tripadvisor

944scottp

NONE · Jul 2026

Comfortable stay

Liked:Love everything about our stay except for breakfast, food was cold and unappealing but would stay again because of the cleanliness and comfort of the rooms

via tripadvisor

166bobj

NONE · Jul 2026

Do better Hyatt

Liked:Front desk staff was very rude and not willing to help. The younger Mexican lady was extremely rude and the older white lady was very polite and very willing to help me.

via tripadvisor