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New Continental Hotel; Sure Hotel Collection by Best Western

Plymouth · gb

New Continental Hotel; Sure Hotel Collection by Best Western

8
Excellent3,734 reviews
NEW CONTINENTAL HOTEL; SURE HOTEL COLLECTION BY BEST WESTERN
  1. Hotel Collection
  2. /Hotels in Plymouth
  3. /New Continental Hotel; Sure Hotel Collection by Best Western
WiFi availableFree WiFiParkingPrivate parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Fitness center

Location

Plymouth, gb

Modern Rooms with Amenities - New Continental Hotel; Sure Hotel Collection by Best Western offers contemporary designed rooms with en suite bathrooms, TV, and facilities for tea and coffee, ensuring a comfortable stay for guests.

Leisure Complex - The hotel features an on-site leisure centre with an indoor swimming pool, steam room, sauna, solarium, and a fully equipped gym, providing ample opportunities for relaxation and fitness activities.

Delicious Dining Options - Guests can indulge in British cuisine with a European influence at Steve’s Brasserie, offering dishes made from local produce. The Roma Bar also provides a cozy lounge area with a variety of drinks and hot snacks.

Experience convenience, comfort, and leisure all in one place at New Continental Hotel; Sure Hotel Collection by Best Western. Book now for an unforgettable stay!

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Location

How to Find Us

Millbay Road

Plymouth · gb

+44 1752 220782

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show upon arrival the credit card used for the booking. Your card will be pre-authorized upon check-in. Please note that car parking is subject to availability and cannot be reserved. If you have reduced mobility please contact the reception team for more details on our entrance that provides easier access. If you are traveling from overseas you must present a passport upon check in. If you make a booking for the same day after 8PM, you must present photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Accommodations

Rooms & Suites

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Guest Reviews

What Guests Say

8.0

Excellent

3,734 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Good value for money
  • +Pool and facilities

Could Improve

  • –Cleanliness issues
  • –Outdated amenities
  • –Food quality concerns
Cleanliness7.1

Several reviews mention cleanliness negatively, including unclean bathrooms and issues with dirty shower heads.

Service9.1

The majority of reviews highlight friendly staff and good service, although there was one negative experience.

Location9.2

Multiple reviews praise the fantastic location, close to the center and attractions.

Room Quality7.6

Rooms received mixed reviews, with mentions of comfortable beds but also issues like outdated facilities.

Amenities8.1

Amenities such as the pool and sauna were positively received, though some outdated features were noted.

Value for Money8.1

Many reviews consider the hotel a good value for the price in light of its location and amenities.

Food and Beverage6.6

Some reviews express dissatisfaction with food quality, including insufficient options and poorly prepared meals.

Overall Experience8.1

Guests generally enjoyed their stay with some highlighted issues regarding specific elements.

Susan

Couple · Aug 2026

6

Have stayed here several times and always been good. Has definitely gone down hill since last stay

Liked:Room and bed comfortable. Furniture outdated and tired. location for what we wanted to do was good.
Disliked:Room overlooked busy road so was noisy Bedside lights had not been plugged in - had to ask reception to get it done second time of using card key it did'nt work had to get another one. On departure at 7.30am no-one at reception just cleaner hoovering the front door carpet!!

via Nuitee

MAZEN

Family With Children · Aug 2026

7

Satisfactory

Liked:Good location, Gym and swimming pool. Parking available
Disliked:Old furniture, high price

via Nuitee

Moyle

Family With Children · Aug 2026

6
Liked:Close to the city centre and staff are brilliant.
Disliked:The bedroom was old and the floors were so creaky upstairs guests kept us awake and then woke us the next morning. We were on the side of the hotel that has a very busy road and with single pane windows this makes it hard to get to sleep anyway. No blackout curtains either. Will probably not go again

via Nuitee

Karen

Solo Traveller · Aug 2026

9
Liked:The staff were friendly and very helpful. The room was comfortable and clean. The hotel was in an excellent position to visit the city.
Disliked:Having to pay for 2 parking spaces for 2 motorcycles, which only took up one space.

via Nuitee

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