Name: Grand Hotel National Luzern
Address: Haldenstrasse 4, Luzern, 6006
Telephone: +41 41 419 09 09
Rating: 8.8

Grand Hotel National Luzern | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Swimming pool, 24-hour front desk

Location

Luzern, CH

Luxurious Lakefront Property

The Grand Hotel National, a legendary luxury hotel on Lake Lucerne, offers exquisite accommodation, culinary excellence, and live music at the National Bar.

Elegant Rooms and Suites

Indulge in rooms and suites with stunning city or lake views, featuring Italian marble floors, silk wallpaper, and plush furnishings for ultimate comfort.

Breathtaking Mountain Views

Wake up to panoramic views of the iconic Rigi, Stanserhorn, and Pilatus mountains from the Grand Hotel National Luzern, showcasing the beauty of Central Switzerland.

To experience unparalleled luxury and breathtaking views, book your stay at the Grand Hotel National today!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

901 reviews

Highlights

+Exceptional staff
+Beautiful location
+Stunning room quality

Could Improve

–Issues with food pricing
–Room discrepancies with pictures

Cleanliness8.3

Mixed reviews regarding cleanliness were noted, with some concerns about room quality matching advertised expectations.

Service9.3

Outstanding service with guests highlighting helpful and friendly staff.

Location9.3

Exceptional location with beautiful views and proximity to attractions.

Room Quality8.8

Rooms were described as cozy and stunning, but some guests noted discrepancies with pictures.

Amenities8.8

Amenities were praised, although some areas for improvement mentioned.

Value for Money8.3

Concerns regarding pricing of food and beverages were expressed.

Food and Beverage8.3

Some guests enjoyed the offerings, but issues with fixed menus were noted during special occasions.

Overall Experience9.1

A generally delightful experience with some minor drawbacks.

Jeffrey

Family With Children · Sep 2026

Very nice spot

Liked:Great bar. Room was very nice

Disliked:It was nice but for 5 stars expected more from facilities

via Nuitee

Sheila

Couple · Sep 2026

Our stay surpassed and ideas or dreams we had about the property! The staff made all of our dreams come true!!

Liked:The property is located right on the lake. Perfect location for walking around Lucern.

Disliked:I loved this property!!! I would change nothing.

via Nuitee

Rachel

Family With Children · Aug 2026

Wonderful stay.

Liked:Location was stunning!

Disliked:NA

via Nuitee

myTG7

Family · Aug 2026

Credit card fraud week after

Liked:Scammed me on my credit card but they are not going to get away with it. Tried charging my credit card long after I had checked out. Argued at me about it and never issued an apology. These people are greedy and scammers. Please check your credit card statements carefully because they will wait weeks later to put more charges on your credit card.

via tripadvisor

Location

How to Find Us

Haldenstrasse 4

Luzern · CH

+41 41 419 09 09

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that breakfast rates vary for children from 6 to 11 years of age. Please contact the property directly for further information. Contact details are stated in the booking confirmation. Guests from the age of 16 and up enjoy free entrance to the fitness and wellness center opposite the hotel during the annual maintenance of the hotel's swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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