Name: Shangri-La Tanjung Aru, Kota Kinabalu
Address: No 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, 88100
Rating: 8.7

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Shangri-La Tanjung Aru, Kota Kinabalu | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Kota Kinabalu, my

Luxurious Dining Options

Indulge in a culinary journey with 6 dining options including Shang Palace for authentic Chinese cuisine and Borneo Lounge and Bar for live entertainment.

Relaxation and Recreation

Unwind at Chi, The Spa or take a dip in the outdoor pool with water jets. Children can have fun in the kids' pool with waterslides while adults can enjoy various water sports activities.

Elegant Rooms with Scenic Views

Experience spacious rooms with elegant decor, air-conditioning, and private balconies offering stunning ocean or mountain views. The en suite bathroom is equipped with free toiletries for your convenience.

Experience luxury beachfront accommodation at Shangri-La Tanjung Aru Kota Kinabalu and make your reservation today for a memorable stay.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

2,755 reviews

Highlights

+Friendly staff
+Great location
+Family-friendly amenities

Could Improve

–Food quality needs improvement
–Room acoustics could be better

Cleanliness8.2

Some reviews mentioned issues with cleanliness and upkeep, indicating it may not be at par with expectations.

Service9.2

Service is consistently noted as friendly and accommodating, with some exceptional experiences mentioned.

Location9.2

Location is praised for its accessibility and proximity to activities, contributing positively to guest experiences.

Room Quality8.4

While some guests noted room size and noise issues, others appreciated the views and comfort.

Amenities8.8

Amenities were highlighted as good, especially for families, though some improvements were suggested.

Value for Money8.7

Some guests expressed that while the stay was enjoyable, the pricing should reflect the quality better.

Food and Beverage8.0

Food quality and variety were commonly described as lacking; needs improvement according to guest feedback.

Overall Experience8.9

Overall experience is generally viewed positively despite some setbacks; many guests enjoyed their stay.

NISHANTI RANEE

Solo Traveller · May 2026

Would stay again.

Liked:Staff were kind. Supported my elderly parents well. Complimentary passes to lounge were a welcome. Top class treatment as always. Good coffee and breakfast.

Disliked:Half the resort was under renovation. They should have told us that before we booked.

via Nuitee

Tayron

Couple · May 2026

Liked:excellent

via Nuitee

Sharon Andy

Couple · May 2026

Great location

Liked:Location

Disliked:Location

via Nuitee

Jaichandra

Family With Children · May 2026

Lovely stay and hospitality. and great location

Liked:Very good breakfast. Access to water activities is fantastic. Swimming pool is awesome. Great place to stay with kids

Disliked:The menu options in the restaurants could be increased

via Nuitee

Location

How to Find Us

No 20, Jalan Aru, Tanjung Aru

Kota Kinabalu · my

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Up to 2 children under 6 years old enjoy buffet meals (subject to availability) for free. For more than 2 children under 6 years old or children between 6 to 11 years old, a 50% charge is applicable. This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel. The Resort is embarking on an exciting, phased renovation beginning October 2025, scheduled for completion in Q2 2027. Our commitment to guest comfort remains unchanged during this period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Jul 20, 2026 until Wed, Feb 10, 2027 Swimming pool: Closed from Mon, Jul 20, 2026 until Wed, Feb 10, 2027 Fitness center is closed from 2026-10-13 until 2026-05-05

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