Name: Mercure Neu-Isenburg
Address: Frankfurter Str. 190, Neu Isenburg, 63263
Telephone: +49 6102 59940
Rating: 8.2

Mercure Neu-Isenburg, Neu Isenburg | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingParking garageBar

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Neu Isenburg, de

Modern 4-Star Hotel Near Frankfurt Airport

Luxurious Accommodations: Enjoy air-conditioned rooms with free Wi-Fi, cable TV, and work desks, all designed with a contemporary flair.

Dining and Entertainment: Indulge in Mediterranean cuisine at "Flieger Bar" or "Departure Lounge", and unwind at our summer terrace with a variety of drinks and snacks to choose from.

Convenient Location: Just a short drive from Frankfurt Airport and close to the A3 motorway, our hotel is also near the Neu-Isenburg train station for easy access to the Frankfurt Messe exhibition centre and the city center.

Book your stay at Mercure Frankfurt Airport now for a perfect blend of comfort, convenience, and style.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

1,565 reviews

Highlights

+Central location
+Friendly staff
+Comfortable beds
+Cleanliness in certain areas
+Good breakfast options

Could Improve

–Room cleanliness issues
–Slow or unresponsive service
–Outdated room decor
–High parking fees
–Communication problems

Cleanliness6.7

Multiple mentions of cleanliness issues in rooms, including mould and stains.

Service8.6

Mixed reviews regarding service; some staff exhibited good responsiveness, while others did not.

Location9.7

Hotel is centrally located, easy access to offices and attractions.

Room Quality7.1

Rooms complained to be outdated and in need of maintenance.

Amenities9.2

Amenities mentioned positively, though some desired smart TV which was lacking.

Value for Money7.6

Guests expressed concerns over high prices considering room quality.

Food and Beverage8.2

Breakfast service had issues with timing and communication; quality of breakfast items generally praised.

Overall Experience8.6

Overall a positive experience for many, but service and cleanliness issues detracted from stay.

Gerd Tjarks

Couple · Jun 2026

All in all it was pleasant, the staff was friendly and the breakfast nice.

Liked:Breakfast was very good. Room and bathroom was clean.

Disliked:There was only 1 big towel in the first night although we were 2 persons. In the 2nd night I picked one up from a place in the hall in 2nd floor.

via Nuitee

George

Solo Traveller · Jun 2026

Disliked:Bed

via Nuitee

Location

How to Find Us

Frankfurter Str. 190

Neu Isenburg · de

+49 6102 59940

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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