Name: Quality Inn Conway Northwest
Address: 3345 Church Street Hwy 501, Conway, South Carolina, 29526-4467, Conway, 29526-4467
Telephone: +1 843-365-2828
Rating: 6.8

Quality Inn Conway Northwest | Member Rates | Dyme

Free WiFiWheelchair accessible parkingRV, bus, truck parkingFree self parkingFree RV, bus, truck parkingWheelchair-accessible van parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Elevator, Conference space, Television in common areas, Free breakfast, Safe-deposit box at front desk, Express check-out

Location

Conway, US

Stunning Terrace Views and Modern Amenities

Enjoy a relaxing stay in Conway with complimentary buffet breakfast and access to a picnic area and barbecue grills. Unwind in one of the 54 well-equipped guestrooms featuring free Wi-Fi, refrigerators, and flat-screen TVs.

Business-Friendly Facilities

Make use of the business center, conference space, and meeting room for your work needs. Express check-out, complimentary newspapers, and free local calls ensure a productive stay.

Convenient Location

Located in the bustling Main Street area, Quality Inn is a short drive from Coastal Carolina University and Tanger Outlet Center. Book your stay now for a perfect blend of business and leisure.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

6.8

Good

162 reviews

Highlights

+Clean and friendly staff
+Convenient location

Could Improve

–Cleanliness issues
–Poor food and beverage options

Cleanliness6.4

Several reviews indicated cleanliness issues with stained shower floors and a dingy smell.

Service7.9

Mixed experiences with staff service; some were friendly but responses to issues like leaks were slow.

Location7.5

Close to most stores, which adds convenience.

Room Quality5.9

Multiple reviews cited outdated facilities and issues like no door locks and noise.

Amenities6.4

Limited amenities; breakfast and pool quality rated poorly.

Value for Money7.4

Good property for price, though many areas need improvement.

Food and Beverage5.9

Breakfast options were poor and uninviting.

Overall Experience6.9

Overall experience was disappointing; expected more based on pricing.

loug569

Family · Mar 2025

Nice staff

Liked:Front desk staff was wonderful but the hotel needs a complete makeover. Musty smell in the hallways. Shower door wouldn't close and the room as whole was dated at best. Only stayed there for 8 hours to sleep. Trim and caulk work looked like a child did it. Easy to get to as its on the main road from Myrtle to Columbia. You get what you pay for with this property

via tripadvisor

A3844AScarla

Friends Getaway · Oct 2024

Terrible Customer Service

Liked:This hotel customer service is flat out terrible. DO NOT GO HERE! I made a reservation for a friend and they refused to honor the reservation and let her check in. Terrible Service. While I was on the phone with them, I asked to be transferred to the Manager, and the front desk worker Denise refused to put me through to the manager. Do not expect customer service at this hotel.

via tripadvisor

Ambassador276873

Family · Apr 2024

Rudest staff/No Empathy

Liked:I made a reservation for 4/10/24 by mistake for a funeral that I was coming into town for on 10/15/24. It was 10PM when I made the mistake from Charlotte,NC for the Conway,SC location. I called them to change it and they told me that since it was passed the 9th (which was the cutoff date), that I was considered a "NO SHOW" I explained that it was a mistake and that I would like to change it to the correct date. They told me that it was my fault and that they would not refund my $100. The person that answered the phone was rude and said that the general manger would not speak to me because they are out of the country. She said this happens all of the time and I can make a new reservation and pay for another room. If this happens all of the time, then do the right thing, and help your own business. I plan to call the local news outlet and ask them to get a better outcome and answer.

via tripadvisor

katl910

Business · Dec 2023

Staff admits to violating ADA regulations.

Liked:By far the worst hotel experience I have ever had in my entire life and I will be filing a claim against them to the US. Department of Justice. I live out of state and travel with my service dog for work, and usually I have her paperwork with me at all times. It was renewed recently and I did not have physical documents on me at check in, however, federal ADA laws protect service animal rights by forbidding that hotels request said paperwork upon check in (as there is no legal requirement for service dogs to be registered or even have paperwork to begin with). Denise, the staff member at the check in desk, asked me for my paperwork and when I brought my dog and I’s federal rights to her attention, she fully admitted to being aware of these laws yet would still not let me check in. Her reasoning was that it was her bosses rule - She had the audacity to say she “doesn’t care if it is against the law” because “[my] dog doesn’t pay her, [her] boss does”. Naturally I was frustrated and stressed, and I felt a panic attack coming in. My service dog alerted me as she is trained to do and I knew I needed to get out of there or resolve the situation quickly before I became unconscious. Truthfully, I was horrified that she would do something to my dog if I did become unconscious. I pleaded with her to be reasonable but instead she proceeded to call the police on me, demand that I wait outside in the 30 degree weather and threaten to have me escorted off the premises for trespassing. Distraught, frightened and absolutely infuriated, I drove to a nearby motel and had a panic attack in the parking lot. Speaking as a disabled female who travels alone, it is imperative that ADA laws are followed as this exact situation is reason they are put in place. It is mind boggling that a staff member is willing to admit they are breaking the law and have absolutely no sympathy or care for the person they are discriminating against. I have never been so horrified by a check in experience or disgusted by a hotel staff member. I will never, EVER stay with a Choice hotel again.

via tripadvisor

Location

How to Find Us

3345 Church Street Hwy 501, Conway, South Carolina, 29526-4467

Conway · US

+1 843-365-2828

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.
A deposit may be required at the property.

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