Holiday Inn Express & Suites Smithfield - Providence by IHG

Multiple reports of cleanliness issues, including hair in sinks, unclean toilets, and dirty pool areas.

Some staff reported as unfriendly or unresponsive, but overall service was noted as acceptable.

Often mentioned as a positive aspect; convenient to local attractions.

Rooms were clean and of good size but contained issues like broken lights and musty smells.

Amenities like the pool and breakfast received mixed feedback, with some guests expressing disappointment.

Overall, guests felt they received adequate value for the price paid.

Breakfast options were adequate but ran out of food; overall experience was mixed regarding food quality.

Guests had mixed feelings but generally found the stay satisfactory despite several issues.