Name: HM Isabela-Adults Only
Address: Calle Gran Via del Puig de Teix 1, Santa Ponsa, 07180
Rating: 8.3

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HM Isabela-Adults Only, Santa Ponsa | Member Rates | Dyme

RestaurantSwimming poolBilliards or pool tablePool sun loungersExercise/lap poolSnack bar/deli

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Restaurant, Terrace

Location

Santa Ponsa, es

Beachfront Paradise at whala!isabela

Luxurious Amenities: Enjoy a relaxing stay at our 3-star hotel in Santa Ponsa with an outdoor pool, garden, and terrace. Indulge in delicious meals at the on-site restaurant, and unwind at the bar after a day of exploration.

Comfortable Accommodations: Our rooms feature modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. Free WiFi is available throughout the property, ensuring you stay connected during your stay.

Exciting Activities: Take advantage of our recreational facilities with table tennis, bike, and car hire services. Explore nearby beaches like Santa Ponsa Beach and Caló d'en Pellicer Beach for a perfect day out.

Experience the ultimate beach getaway at whala!isabela. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

263 reviews

Highlights

+Friendly staff
+Great food and beverage options
+Excellent location
+Modern amenities

Could Improve

–Issues with cleanliness
–Some unfriendliness from staff
–Room size could be better

Cleanliness7.5

Some reviews mentioned cleanliness issues such as hair and insects in the room.

Service8.5

Friendly staff noted in several reviews, though there were some mentions of unfriendliness.

Location9.0

Multiple reviews highlight great location near the beach and central facilities.

Room Quality7.5

Some complaints regarding room size and soundproofing.

Amenities8.5

Modern facilities and good outdoor amenities were appreciated.

Value for Money8.0

General satisfaction with pricing vs. services offered.

Food and Beverage9.0

Food quality received high praise from guests.

Overall Experience8.5

Guests expressed enjoyment and willingness to return.

Colm dempsey

Solo Traveller · Jun 2026

Liked:Good value

Disliked:Tv signal...wifi

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Martin

Couple · Jun 2026

Ok but there are better picks

Liked:The room was spacious, the hotel was clean overall, and the location was good and convenient.

Disliked:The breakfast was disappointing and did not meet our expectations. The hotel also has a strict non-smoking policy everywhere, including the private balcony of the room. This should be clearly communicated before booking, as it can be an important factor for guests. The staff were not particularly friendly or helpful and often seemed annoyed. Another issue was the pool area, where sunbeds were reserved with towels early in the morning, even though nobody was using them for hours. The hotel should actively manage this, for example by removing towels after a certain time if the sunbeds are left unused. Unfortunately, some guests did not follow basic pool and hotel etiquette, including inappropriate clothing in shared areas. I would expect the hotel to enforce its standards more clearly to ensure a pleasant atmosphere for all guests.

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Melanie

Solo Traveller · Jun 2026

Decent relaxing break but lacked the finer details

Liked:Very clean, staff lovely and generally good facilities.

Disliked:The pool opening at 9am upset me, I’m an early riser and wanted to relax by the pool after my morning run. Weren’t allowed in the pool area until 9am. For my all inclusive there wasn’t enough snacks available throughout the day. Mattress dipped in the middle due to wear and tear. Felt as tho I was rolling into a hole.

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Jones

Couple · Jun 2026

Awesome!!

Liked:We planned our vacation at the hotel HM Isabela from 25th May-1st Jun. We gain a lot more knowledge and experience during our second trip to Spain since 2018. We would like to thank HM Isabela staff for making our visit a memorable experience. Front desk: Denisa, Juan, Toni, Llucia, Marga, Nuria Mamadou Cocina: Lilly, Monica, Paula, Aleja, Yesica, Ivan, Erika, Juan Manuel, Lidia, Isa, Andrea, Juan Jose, Edith Waiter/Waitress: Lesly, Belen, Alejandra, Diego, Marc, Santi, Eva, Sergio, Gary, Luis, Alejandro, Jose, Gloria, Jesus. Room Service cleaning staff whose names I was not able to acquire. Thanks for all your hard work and support during our stay. We are already planning for a return trip in 2027. See you next year HM Isabela!!!

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Location

How to Find Us

Calle Gran Via del Puig de Teix 1

Santa Ponsa · es

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that different policies and supplementary fees can be applied to reservations for more than 5 rooms. A deposit may be required at the property.

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