Name: The Ben, Autograph Collection
Address: 251 N Narcissus Avenue, West Palm Beach, FL 33401
Rating: 9.2

WiFi availableFree WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

West Palm Beach, us

Luxurious Amenities

The Ben, Autograph Collection offers a range of top-notch amenities including a fitness centre, outdoor swimming pool, and evening entertainment. Guests can also enjoy free bikes to explore the surroundings.

Elegant Accommodations

Each room at The Ben is elegantly designed and equipped with modern comforts such as a flat-screen TV, air conditioning, and a coffee machine. Some rooms even feature balconies with stunning city views.

Prime Location

Conveniently situated in West Palm Beach, this hotel is close to popular attractions like CityPlace and the Palm Beach County Convention Center. With a 24-hour front desk and free WiFi, The Ben ensures a seamless stay experience.

Experience luxury and convenience at The Ben, Autograph Collection. Book your stay now for an unforgettable experience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

532 reviews

Highlights

+Outstanding service
+Wonderful food
+Excellent location
+Comfortable rooms

Could Improve

–Limited storage in rooms

Cleanliness9.2

No specific sentiment mentioned, assumed standard quality for this hotel tier.

Service9.7

Exceptional service highlighted multiple times; staff members were attentive and caring.

Location9.2

Terrific location described positively in multiple reviews.

Room Quality9.1

Stunning rooms with beautiful views were mentioned.

Amenities9.2

Beautiful amenities and enjoyable barista experiences noted.

Value for Money8.6

Standard quality for this hotel tier; value perceived as adequate.

Food and Beverage9.2

Outstanding food and beverage service during stays mentioned.

Overall Experience9.5

Overall, guests had a fabulous and amazing experience at the hotel.

louk475

Family · Jun 2026

The Ben is more than a friend

Liked:I can’t rate the staff high enough. We came to WPB so my wife could have her back surgery. We had some special needs & requests. The STAFF has been nothing short of incredible. Friendly, helpful & efficient! I have to name them as they should get special recognition. When we arrived my wife needed the wheelchair to get to our room. Eric the security professional assisted us and has been over the top helpful. The desk staff is great, especially Jacob & Jaida. The restaurant personnel have also been incredible, Ruth (host), Gigi (server), Sofia & Ky (barista) and Juan & Mike (servers). All these people have been absolutely GREAT. You have a treasure chest of personnel. Lou & Carole K.

via tripadvisor

rachael1107

Family · Jun 2026

Highly recommend

Liked:Really nice stay at the Ben. Restaurant was really a nice and welcoming place to dine. Ruth was such a lovely hostess, the Baristas were nice and Juan and Errol were great servers. Definitely recommend for a stay in WPB.

via tripadvisor

W7375TGdanielc

Family · Jun 2026

A Terrific Breakfast at Proper Grit with Ruth and Daniel

Liked:Breakfast at Proper Grit at The Ben was outstanding. The Pioneer Breakfast hit the spot and our sever Daniel took great care of us. We had the pleasure of talking a little with the Host, Ruth. What a hard worker and an inspiring lady! Truly a pleasure all around. Highly recommend Proper Grit!

via tripadvisor

lizzuc2024

Family · Jun 2026

A proper way to start your day!

Liked:Absolutely 1st rate! Super cool chic vibe. The food was on par but the standout was the service. From Ruth at the hostess stand who was welcoming and happy to our server Gigi, they made our breakfasts a wonderful way to start the day. Friendly, accommodating and desire to please are a few words to describe their impact.

via tripadvisor

Location

How to Find Us

251 N Narcissus Avenue

West Palm Beach · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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