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Quality Suites Morristown West

Morristown · US

Quality Suites Morristown West

5.9
Fair431 reviews
  1. Hotel Collection
  2. /Hotels in Morristown
  3. /Quality Suites Morristown West
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Morristown, US

Convenient Location

The Comfort Suites hotel in Morristown is ideally situated near Panther Creek State Park, Cherokee Lake, and various colleges, making it a perfect base for exploring the area.

Amenities Galore

Guests can indulge in complimentary perks like a hot breakfast, access to an indoor pool, and passes to a local fitness center. The hotel also offers Your Suite Success Grab & Go bags for early departures.

Comfortable Suites

Each suite is thoughtfully furnished with modern amenities including a refrigerator, coffee maker, and a recharge device for electronic gadgets. Upgrade to an executive suite for added luxuries like wet bars and whirlpool bathtubs.

Ready to experience comfort and convenience at its best? Book your stay at Comfort Suites Morristown today!

Loading rooms and rates...

Location

How to Find Us

3660 West Andrew Johnson Highway

Morristown · US

+1 423-254-5945

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

5.9

Average

431 reviews

Highlights

  • +Close to family
  • +Nice breakfast
  • +Helpful staff at times

Could Improve

  • –Cleanliness issues
  • –Unhelpful service
  • –Overall poor room quality
Cleanliness4.0

Numerous mentions of bugs, cockroaches, and unsanitary conditions.

Service7.0

Some staff provided assistance, but others were rude or unhelpful.

Location8.5

Location was close to family, which was appreciated.

Room Quality4.4

Reports of damaged furniture and poor room condition.

Amenities7.5

Breakfast was mentioned positively, but overall amenities were lacking.

Value for Money4.9

Overall felt it was not worth the cost considering the condition of the rooms.

Food and Beverage6.0

Breakfast options were decent but overall dining experience was not highlighted.

Overall Experience5.0

General discontent with cleanliness and service led to a negative stay.

Kelsey

Family With Children · Sep 2026

1

Awful. Booked two nights, only stayed one and lost the 2nd nights funds.

Disliked:AC was leaking so floor was soaking wet, and it looked as if the room above had the same issue. The room smelt old, unused. And there were old stains everywhere.

via Nuitee

Christian

Family With Children · Sep 2026

1
Liked:It was really nasty in the place and give us the ick the entire time there

via Nuitee

Bill

Family With Children · Aug 2026

1

Love the area we stay in being central to what we want to see, just not this hotel

Disliked:Hotel had a mold smell and carpet was water soaked outside of a room. no hot water in shower (luke warm). Pool looks like mold spots around inside and has a suction hole that got my grandsons back and left a large red mark on his back and was reported. First night was awaken at 1:30 am by (assuming drunk) guest that were loud until about 2. Unusual smell (smoke) in elevator. Definitely will put on our no stay list.

via Nuitee

Anthony

Solo Traveller · Aug 2026

10

I would highly recommend the Quality Suites Morristown West!

Liked:The staff at the front desk were top notch. I had difficulty checking in and their knowledge and professionalism made a potential unpleasant experience, most bearable! The hot breakfast was convenient, it had an array of inviting breakfast items to choose from. Everything was neatly arranged and organized! A hospitable environment to begin your day in town!

via Nuitee

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