Courtyard Chicago Wood Dale / Itasca

Major concerns about cleanliness, with issues reported regarding dirty rooms and poor housekeeping.

Staff were described as excellent and courteous, providing helpful service.

Location next to O'Hare Airport offers convenience but also has downsides due to distance from downtown.

Rooms had comfort but were undermined by cleanliness issues and maintenance concerns.

Amenities were highlighted positively, contributing to guest satisfaction.

Charged unexpected fees detracted from perceived value, though some facilities were commendable.

Breakfast quality was good but priced high, limiting its perceived value.

Overall experience had highs and lows, but primarily positive due to service and comfort.