Escape to paradise at Hilton Vacation Club The Point At Poipu Kauai, your ultimate retreat in Koloa.
Recreational Oasis
Dive into an array of recreational amenities including a sparkling outdoor pool, rejuvenating sauna, and fully-equipped fitness center, ensuring relaxation and wellness during your stay.
Dining Delight
Savor delectable dishes at the Honu Cove Bar & Grill. Wrap up your evenings with a refreshing drink at the bar/lounge, where every sunset becomes a culinary adventure.
Spacious Comfort
Unwind in one of our 219 contemporary air-conditioned rooms featuring kitchens with full-sized refrigerators, private balconies, and deep soaking bathtubs. Stay connected with complimentary Wi-Fi and enjoy evenings with your favorite show on cable or DVD.
Experience the vibrant charm of Poipu. Book your stay today at Hilton Vacation Club The Point At Poipu Kauai!
Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.
Cancellation
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
Payment
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Important Information
<ul> <li>Contactless check-out is available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>
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Accommodations
Rooms & Suites
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Guest Reviews
What Guests Say
8.6
Excellent
128 reviews
Highlights
+Helpful staff
+Great location
Could Improve
–Poor cleanliness
–Inadequate amenities
Cleanliness7.3
The room was dirty and smelled horrible, impacting overall cleanliness.
Service9.8
Staff were very helpful and responsive to guest needs.
Location9.8
Excellent location with access to beaches and activities.
Room Quality8.3
Rooms vary in quality; some clean but not well-maintained.
Amenities7.8
Lack of a restaurant and limited regular housekeeping noted.
Value for Money9.3
Pricing may not match the quality based on some reviews.
Food and Beverage6.8
Limited menu options at the pool bar and poor quality noted.
Overall Experience9.3
Mixed experiences; enjoyed staff service and location despite issues.
travelingPreacha
Couples · Jun 2026
4
The non-resort, aging condominium complex in paradise.
Liked:I recently stayed at The Point at Poipu, and while its location on Kauai’s south shore is undeniably beautiful, the overall experience fell far short of what I expect from the Hilton name. We’ve stayed at several other Hilton Vacation Club properties, and in its current condition, this one should not be part of the Hilton inventory. It simply does not meet the standards typically associated with Hilton, yet it carries Hilton-level pricing. Had this been my first experience, it would have seriously discouraged me from considering Hilton properties in the future.
The resort is visibly aging, with peeling and mismatched paint, worn exterior finishes, and an overall sense of deferred maintenance that’s impossible to ignore. The setting may be stunning, but the property itself feels neglected and out of alignment with the quality Hilton promises.
Although the hotel repeatedly claimed to be in the middle of renovations, there was absolutely no evidence to support that statement. No workers, no construction noise, no blocked‑off areas—nothing that would suggest construction of any kind. It felt misleading, as if “renovation” was being used as a blanket explanation rather than a genuine description of ongoing work.
The layout is another major frustration. Parking is near the rooms but you "can't get there from here", and reaching your unit often requires hauling luggage across long distances and then navigating remote staircases. For families, older guests, or anyone arriving after a long flight, this setup is inconvenient and poorly designed.
Noise is also an issue. The buildings have poor sound insulation, and it becomes especially noticeable when children are staying in the unit above. Footsteps, running, and general activity carry loudly through the ceilings, making it difficult to relax or sleep. For a property marketed as a peaceful oceanfront escape, the noise level is surprisingly high.
The pool situation is another major disappointment. The resort’s only pool is essentially a kiddie pool, with a maximum depth of about three feet. It’s well-manicured and fine for small children, but it is not a swimming pool by any reasonable standard. For a property with over 200 units, the lack of a true pool is both surprising and misleading.
The “restaurant” is similarly misrepresented. It's not a proper restaurant at all. What’s advertised as a dining option is really just a poolside bar with four outdoor patio tables and umbrellas—no roof, no indoor seating (other than at the bar itself), and nowhere near the capacity needed for a resort of this size. During my stay, there was no patio service for breakfast or dinner, and I never saw active table service at all. I chose not to eat at what is essentially a bar next to a non‑pool, pool.
Before arrival, I also had a disappointing interaction with the reservations department. The representative I spoke with was curt, dismissive, and unprofessional—an unexpected and unpleasant first impression for a Hilton‑affiliated property.
This property is NOT a resort. It's an aging residential complex on a beautiful (non-swimming) coast.
An authoritative definition of a resort (based on hospitality industry standards) describes it as:
"A full‑service lodging facility that provides extensive amenities, recreational activities, dining options, and on‑site services designed to offer guests a self‑contained vacation experience."
By that standard, The Point at Poipu falls short in several ways:
Full‑service amenities — The property lacks a true swimming pool, has no real restaurant, and offers limited on‑site services.
Recreational activities — Aside from the shallow pool and a small fitness room, there are few activities that qualify as resort‑level.
Dining options — A pool bar with four patio tables is not a dining outlet capable of serving 215 units.
Self‑contained experience — Guests must leave the property for nearly all meals and most recreation. There is no spa. We were activity encouraged to walk to the Grand Hyatt resort next door which is actually a beautifully appointed proper resort which made us feel even worse about our Hilton property.
Maintenance standards — The visible aging, peeling, multi-colored paint, and deferred upkeep do not meet resort‑level expectations.
Noise control — Thin ceilings and poor soundproofing undermine the restful environment expected at a resort.
In short, this property functions more like an aging apartment complex than a resort, and the marketing language does not match the actual experience.
Bottom Line? The Point at Poipu has a fantastic location, but the aging facilities, lack of maintenance, inconvenient layout, poor noise insulation, non‑functional pool, non‑restaurant restaurant, and unprofessional reservations experience make it difficult to recommend at its current price point. With significant renovation and a rethinking of amenities, it could be excellent—but it is far from that today.
via tripadvisor
Carol
Family With Children · Jun 2026
6
Great location, but this property needs some renovations and upkeep.
Liked:The hotel is set in a beautiful location, and the rooms were clean. The outdoor areas including the pool, koi pond and adult spa were well taken care of.
Disliked:There was paint peeling from the exterior walls. Additionally, the floors seemed very thin. I could hear everything going on above me. The internet was not reliable. When I called to get a solution, it took two hours for maintenance to show up to resolve the problem. Additionally, it took a long time to check-in, and there was no water offered in the lobby.
via Nuitee
Lynne
Couple · May 2026
8
Liked:Good location....nice pool.
via Nuitee
lisabW4242GJ
Friends Getaway · May 2026
10
Service, location, resort, all great here!
Liked:We Love our stay here
Room: Had an upgraded condo in bldg 6 on first floor with patio and chairs grassy area directly from our patio leads to rocky shore Oceanview is beautiful Quiet room kitchen stocked with plates cups glasses and all things for cooking. Rain shower head in both bathrooms and big tub in master was nice.
Pool. Love the wading pool 2-4ft deep walk straight in from sand surrounding pool Lava rock for ambiance around pool use of towels and pool floats free. Suntan lotion for purchase.
Bar & grill at pool: the only onsite restaurant Great service great drinks & good choices on menu Open 8am-8pm during our stay
Around resort: tiered koi ponds and waterfalls and plumeria trees were beautiful! Several benches picnic tables & bbqs to use throughout resort
Service: awesome staff Great service from Leah at front desk to Matt the greater and staff to take our luggage to room in golf cart
We Love our stay here.
Would like to come back soon
