Name: Best Western Plus The Connaught Hotel and Spa
Address: 30 West Hill Rd, West Cliff, Bournemouth, BH2 5PH
Telephone: +44 1202 298020
Rating: 8.8

Best Western Plus The Connaught Hotel and Spa, Bournemouth | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Fitness center

Location

Bournemouth, GB

Luxurious Accommodation

Indulge in elegantly designed rooms with modern amenities and some with private balconies at Best Western Plus The Connaught Hotel and Spa.

Bluewater Spa Retreat

Relax and rejuvenate at the 20-yard swimming pool, hot tub, gym, sauna, and deluxe beauty suites at the hotel's spa.

Gastronomic Delights

Experience award-winning dining at the Connaught Brasserie, offering a diverse menu made from locally sourced ingredients, complemented by a vast selection of gins at the Gin Bar.

Ready to experience luxury and relaxation at Best Western Plus The Connaught Hotel and Spa? Book your stay now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

2,693 reviews

Highlights

+Welcoming staff
+Clean and well-maintained hotel
+Good location

Could Improve

–Food quality issues
–Some rooms outdated
–Cold pool water

Cleanliness9.1

The reviews mention that the hotel was clean and well-maintained.

Service9.6

Staff were frequently noted as welcoming and helpful, providing excellent service.

Location9.1

The hotel is centrally located, making it convenient for guests.

Room Quality8.6

While some rooms were noted as basic or outdated, others were spacious and clean.

Amenities8.6

Amenities like the spa and pool received mixed reviews but were generally appreciated.

Value for Money8.6

Some guests felt their experiences did not match the cost, especially with issues regarding food.

Food and Beverage8.1

Several complaints about food quality and service; more positive mentions required for a higher score.

Overall Experience9.1

Overall, guests enjoyed their stay despite some issues.

tracy

Solo Traveller · Sep 2026

Liked:Location was good, walking distance to town and beach.

Disliked:The bed was very firm

via Nuitee

Couple · Sep 2026

Very Tired and worn out plus parking is NOT included and is £12 extra!

Liked:Location was good

Disliked:Very tired and misleading photos. Parking isn’t free and is £12 extra! Decor and rooms and general hotel state was very worn and weary. Bar area looked a little nicer but I didn’t visit. Showers were in a bath tub and pretty poor but hot water. TV in room was well sized and room size in general (cost double) was actually big. Balcony was not grouted properly and didn’t feel safe and window door to it was not easy to understand. Location was good and I imagine the standard was the norm for area but still poor for the price it costs.

via Nuitee

Jane

Solo Traveller · Sep 2026

Liked:Excellent location for beach and town. Staff very helpful. Room very clean. Lovely afternoon tea.

Disliked:Having to pay for the carpark

via Nuitee

Mindaugas

Solo Traveller · Sep 2026

Liked:Spa facilities, restaurant, rooms.

Disliked:Extremely firm mattress,

via Nuitee

Location

How to Find Us

30 West Hill Rd, West Cliff

Bournemouth · GB

+44 1202 298020

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Full payment is required on arrival by the hotel. Guests who book on a dinner bed and breakfast basis will have full choice from the hotel's Brasserie menu - some supplements may apply to certain items. Parking is subject to availability due to limited spaces. Swimming pool: Closed from Fri, Dec 25, 2026 until Fri, Dec 25, 2026 Spa/wellness center is closed from 2026-12-25 until 2026-12-25 Sauna is closed from 2026-12-25 until 2026-12-25 Fitness center is closed from 2026-12-25 until 2026-12-25 Hot tub/jacuzzi is closed from 2026-12-25 until 2026-12-25 A deposit may be required at the property.

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