Sapphire Beach Club Resort

Multiple mentions of moldy odor, cockroaches and general cleanliness issues (mold smell, cafard, moldy Odor); guests explicitly complained about hygiene in rooms and bathrooms.

Consistently praised staff: friendly, helpful and professional (mentions of Kirima, Véronique and welcoming front desk); service is a strong positive in reviews.

Many guests note excellent location and breathtaking views (oceanfront, lagoon and sea views); location is repeatedly highlighted as a major positive.

Rooms described as outdated/run down with maintenance issues (old bathrooms, sliding closet doors, insects, broken AC/fridge, shower heads, loose toilet seat, few outlets); some rooms spacious and comfortable but overall mixed to negative.

Amenities are mixed: pool and gym praised but several amenities not working or limited (jacuzzi not functioning/dirty, limited excursions, no airport shuttle reported, no telephone in room).

Multiple guests call the hotel inexpensive or a good price and say they would book again; perceived as good value despite flaws.

Comments about limited food options (limited days, little breakfast variety, no evening dining on some nights); food/restaurant offerings seen as underwhelming.

Mixed overall: many guests describe enjoyable, relaxing stays and family-like staff, though some had very negative incidents (room moves, broken AC on special occasions). Overall leans positive.