Los Angeles, United States

Fairmont Century Plaza Los Angeles at Beverly Hills

Name: Fairmont Century Plaza Los Angeles at Beverly Hills
Address: 2025 Avenue of the Stars, Los Angeles, CA 90067
Rating: 9.2

9.2

Exceptional520 reviews

WiFi availableFree WiFiParkingValet parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Los Angeles, United States

Walkability

Walk Score® by Redfin

Walk

Bike

Luxurious Amenities

Fairmont Century Plaza Los Angeles offers a range of upscale amenities including free bikes, an outdoor swimming pool, a fitness centre, and a terrace. Guests can also enjoy the convenience of a restaurant, room service, and a 24-hour front desk, as well as free WiFi throughout the property.

Scenic Views

Certain rooms at the property feature a balcony with stunning city views, providing guests with a picturesque backdrop to their stay. Whether relaxing in the room or enjoying a morning coffee, the cityscape vista adds an extra touch of charm to the accommodation.

Convenient Location

Located just a short distance from popular attractions such as Petersen Automotive Museum and Los Angeles County Museum Of Art, Fairmont Century Plaza Los Angeles is the ideal choice for travelers looking to explore the city. With car hire available and close proximity to the airport, guests can easily navigate their way around Los Angeles.

Experience luxury and convenience at Fairmont Century Plaza Los Angeles.

Loading rooms and rates...

Location

How to Find Us

2025 Avenue of the Stars

Los Angeles, United States

The Neighbourhood

What’s Nearby

Landmarks

Parks

Markets & shops

Westfield Century City0.1 milesShopping centre

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Fairmont Century Plaza Los Angeles at Beverly Hills

LowHigh

Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note: Hotel has only private valet parking. This includes in and out privileges and can be charged to the room. There is no self parking or public parking at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Los Angeles, United States

Fairmont Century Plaza Los Angeles at Beverly Hills

9.2

Exceptional520 reviews

WiFi availableFree WiFiParkingValet parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Los Angeles, United States

Walkability

Walk Score® by Redfin

Walk

Bike

Luxurious Amenities

Scenic Views

Convenient Location

Experience luxury and convenience at Fairmont Century Plaza Los Angeles.

Loading rooms and rates...

Location

How to Find Us

2025 Avenue of the Stars

Los Angeles, United States

Guest Reviews

What Guests Say

9.2

Exceptional

520 reviews

Highlights

+Good location
+Clean rooms / spotless housekeeping
+Outstanding, attentive staff (John, Mikey, Mike, Nancy, Gold Lounge team)
+Suite upgrades and room perks
+Strong Gold Lounge and pool amenities
+Efficient check-out and helpful billing resolution

Could Improve

–Poor value for money / unexpected charges
–Expensive parking and valet tipping; ATM fee issues
–Confusion over breakfast inclusion and additional charges
–ADA bathroom design issues (high tub, hard-to-adjust shower)
–Lack of flexibility/guest recognition from management (forced room move)

Cleanliness9.7

Multiple reviews explicitly call the hotel 'clean' and 'clean and spotless' (housekeeping praised), indicating very strong cleanliness performance.

Service10.0

Numerous glowing mentions of staff (John, Mikey, Mike, Nancy, Gold Lounge team including Fernanda, Kevin, Janneth, Jenna) who went above and beyond; only isolated management failure regarding a room-change request, but overall service sentiment is outstanding.

Location9.5

Several reviewers explicitly state 'Location is good' and praise convenience; location sentiment is clearly positive.

Room Quality9.0

Room quality often praised (suite upgrades, large suites with balconies), though one guest reported an ADA bathroom design issue (high tub and hard-to-adjust shower head), producing a slightly tempered but still strong score.

Amenities9.6

Gold Lounge, pool facilities and attentive bar/pool staff are repeatedly praised; amenities and lounge service described as above and beyond.

Value for Money7.0

Several explicit complaints about poor value: headline states 'not very good value', expensive parking/valet and ATM fees, and confusing/additional breakfast charges — clear negative sentiment on value.

Food and Beverage9.0

Breakfast service in the lobby was praised as 'great' and bar staff handled billing issues helpfully, but there was also confusion about whether breakfast was included, producing a generally positive but mixed F&B sentiment.

Overall Experience9.8

Majority of stays described as excellent ('treated like Royalty', milestone celebrations, memorable staff interactions) balanced against a single strongly negative, loyalty-related experience; overall sentiment remains very positive.

Wang

Family With Children · Oct 2026

The hotel has not very good value for the amount we paid.

Liked:Good location, clean, the breakfast service in the lobby was great.

Disliked:Parking is very expensive, the valet parking services need tipping. but the ATM machine charged $5 and my bank charged another $5. We should be able to get some cash from the front desk for this. Also, we some how got a ADA bath room, but the tub is so high to get in and out, and the shower head is hard to adjust. If it is ADA, how does a handicap person going into the tub? Not a very good design.

Atif

Couple · Sep 2026

Liked:Location is good

Disliked:The breakfast supposedly was included in the room package but I was surprised when they told me at the front desk at the checkout that I have to pay because it is only a credit of USD 50 and the rest I have to pay. They are not clear about the additional charges to be paid.

hopea709

Family · Aug 2026

We will never go back to Fairmont again

Liked:Dear Management Team, I am writing to express my profound disappointment with the lack of guest recognition I experienced regarding my current stay. My reservations details were as follows: Original Stay: Wednesday to Friday (Fairmont Gold King Room) Extension: Saturday (Standard King Room, departing Sunday at 5:00 AM) Because we were leaving at 5:00 AM on Sunday and have been out of the hotel for most of the day on Saturday, we did not need Fairmont Gold lounge access for the extension. However, as frequent, loyal guests who always stayed at the Gold level, I submitted a request, weeks prior to our trip, simply asking to remain in the same physical room for the final night to avoid the inconvenience of packing and moving. On the Friday, after an exhausting amount of calls, requests, and back-and-forth, the management team informed me that we cannot stay in the same room unless we paid the higher Gold rate. This was not a matter of affordability; it was a matter of basic customer loyalty, convenience, and respect. Forcing a returning guest to pack up and move to the 8th floor for a matter of a few hours—simply to extract a bit more revenue—shows that Fairmont values short-term profit over long-term guest retention. With the abundance of luxury hotel choices in Los Angeles, we always chose the Fairmont as our primary destination because we expected premium service. Instead, we were treated with a complete lack of flexibility and care. We did comply with the move to the 8th floor for the Saturday stay. However, please be advised that due to this incredibly poor handling of a loyal guest, you have permanently lost our business. We will not be returning to this or any other Fairmont property again.

debbielO9091YT

Family · Jul 2026

Staff

Liked:John is fabulous!! He helped us up with all our bags at check in for 2 rooms. Then later on that night he went out of his way to get my daughter hot tea because she wasn’t feeling well. He even remembered my name and room number.

The Neighbourhood

What’s Nearby

Landmarks

Parks

Markets & shops

Westfield Century City0.1 milesShopping centre

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Fairmont Century Plaza Los Angeles at Beverly Hills

LowHigh

Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.