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citizenM Los Angeles Downtown

Los Angeles, United States

citizenM Los Angeles Downtown

8.8
Excellent5,390 reviews

361 South Spring Street

361 South Spring Street

  1. Hotels
  2. /Hotels in Los Angeles
  3. /citizenM Los Angeles Downtown
WiFi availableFree WiFiRestaurantBarBusiness centerFitness facilities

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Los Angeles, United States

Walkability

Walk Score® by Redfin
97
Walk
83
Bike

Modern Accommodations

Located in the heart of Los Angeles, citizenM Los Angeles Downtown offers stylish and air-conditioned rooms equipped with all the essentials for a comfortable stay. From a flat-screen TV to free WiFi, each room is designed to cater to your needs.

Convenient Amenities

Enjoy access to a fitness centre, perfect for keeping up with your workout routine while traveling. Need to catch up on work? Take advantage of the on-site business centre and free WiFi. The 24-hour front desk is always ready to assist you, ensuring a seamless stay.

Central Location

Situated just a stone's throw away from LA Union Station and Microsoft Theater, this non-smoking property is also close to popular attractions like Staples Center, Dodger Stadium, and LA Memorial Coliseum. Experience the best of Los Angeles right at your doorstep.

Book your stay at citizenM Los Angeles Downtown now for a memorable and convenient visit to the City of Angels.

Loading rooms and rates...

Location

How to Find Us

361 South Spring Street

Los Angeles, United States

+1 213-337-8658

The Neighbourhood

What’s Nearby

Getting around
  • Pershing Square Station3 min walkA major subway station serving the B (Red) and D (Purple) lines, providing easy access to various parts of Los Angeles.
  • Historic Broadway Station5 min walkA light rail station on the A (Blue) and E (Expo) lines, connecting downtown to Santa Monica and Long Beach, opened in June 2023.
Nightlife
  • Clifton's Republic4 min walkA historic and elaborately themed multi-level bar and cafeteria, offering a unique nightlife experience.
Landmarks
  • The Broad10 min walkA contemporary art museum featuring a vast collection of post-war and contemporary art, with free general admission.
  • Walt Disney Concert Hall12 min walkAn iconic architectural masterpiece designed by Frank Gehry, home to the Los Angeles Philharmonic.
  • Angel's Flight Railway6 min walkA historic funicular railway that transports passengers up and down Bunker Hill, offering scenic views.
Markets & shops
  • The Last Bookstore4 min walkCalifornia's largest new and used bookstore, known for its unique art installations and vast collection.
Parks
  • Grand Park8 min walkA vibrant urban park stretching from The Music Center to Los Angeles City Hall, offering green space and public events.
Dining
  • Grand Central Market4 min walkA historic and vibrant food hall, continuously operating since 1917, featuring diverse culinary vendors.
  • Bottega Louie7 min walkA bustling Italian restaurant, gourmet market, and French patisserie known for its elegant ambiance and delicious pastries.
  • Perch2 min walkA popular rooftop bistro offering French-inspired cuisine, craft cocktails, and panoramic city views.
  • Cole's French Dip6 min walkA historic bar and restaurant, established in 1908, famous for inventing the French Dip sandwich.

Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Pershing Square Station, 3 min walk from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at citizenM Los Angeles Downtown

LowHigh
Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Reservation should be guaranteed with a valid credit card. Please note that animals are not allowed, only service animals are allowed. Guests need to inform about the service animal before arrival. When booking more than 10 rooms, different policies and additional supplements may applyGuests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

5,390 reviews

Highlights

  • +Clean rooms and daily housekeeping
  • +Friendly, helpful and professional staff
  • +Modern, stylish rooms and decor
  • +Comfortable beds and great room vibes
  • +Convenient downtown location and transit access
  • +Nice bar/restaurant and pleasant communal spaces
  • +In-room tablet and thoughtful room features

Could Improve

  • –Breakfast described as weak and relatively expensive
  • –No kettle/cups in room; limited complimentary bottled water
  • –Parking not available — towing/parking issues reported
  • –Some guests reported very poor (too high/hard) pillows
  • –Books on shelves glued down (not accessible)
  • –Difficulty casting to in-room TV (isolated report)
  • –Area has visible homeless population (affects perceived location)
Cleanliness9.6

Repeated positive mentions: rooms described as clean, daily housekeeping reported, and guests explicitly praised room cleanliness.

Service9.4

Multiple comments note friendly, helpful and professional staff; some guests praised attentiveness and community feel, supporting a strong service score.

Location8.5

Convenient downtown location and good transit access noted by several guests, but presence of local homeless population and a guest comment about location being a drawback balance the score.

Room Quality8.8

Rooms described as modern, well-designed, comfortable beds and appealing decor; some negatives such as very poor pillows and minor amenity gaps slightly reduce the score.

Amenities7.8

Positive mentions of in-room tablet, bar, communal 'living room' and decor; issues reported include lack of kettle/cups in rooms, limited bottled water and glued books, producing a mixed rating.

Value for Money7.4

Guests called breakfast weak yet pricey and noted expensive bottled water and parking/towing costs; these repeated value concerns lower this category.

Food and Beverage9.0

Several guests praised restaurant meals, drinks and the bar area and described breakfasts as nice, though one guest found breakfast weak; overall mostly positive.

Overall Experience9.9

Many glowing overall comments ('Everything was perfect', enthusiastic praise, repeat guests, celebratory stays) indicate a very strong overall guest experience.

Kristin

Couple · Nov 2026

10
Liked:Everything!
Disliked:I did not like the parking situation

patrick

Couple · Nov 2026

9

It was my very first hotel experience that I paid a lot of money for. After the excellent customer service,good price on

Liked:The breakfast,the toilet and shower in my room,the customer service,the tablet that controls the lights and curtains.
Disliked:I sorta disliked how there were a limited few channels on the tv. I didn’t like there was only one blanket for the bed because I was there with a friend not a girlfriend so I didn’t want to share a blanket and scoot closer and it barely covered both of us.

Candace

Couple · Nov 2026

10

If I could live here I would!

Liked:Very unique & clean!
Disliked:Parking arrangements

Crespin

Solo Traveller · Nov 2026

9

Loved My Stay, Would Come Back

Liked:Stayed at this place a second time and it has definitely stayed amazing from the last time . Gym was clean and they make sure there’s a security guard at night due to the homeless nearby but compared to last time , I felt a bit safer as the city is improving on the homelessness. Love the decor too and how close it is to the Metro for you non car folks out. Hotel is 30-45 minutes from major tourists attractions.there and local stores/restaurants nearby .
Disliked:Not me but a lot of people had issue with paying for parking , said it was too expensive

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