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SpringHill Suites by Marriott New York Queens

Queens, United States

SpringHill Suites by Marriott New York Queens

7.8
Very Good5,095 reviews

38-39 9th Street

38-39 9th Street

  1. Hotels
  2. /Hotels in Queens
  3. /SpringHill Suites by Marriott New York Queens
WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Queens, United States

Walkability

Walk Score® by Redfin
89
Walk
83
Bike

Central Location

Located in the heart of Queens, SpringHill Suites by Marriott New York Queens is conveniently close to iconic landmarks such as St Patrick's Cathedral and Rockefeller Center. With Central Park and Chrysler Building just a short distance away, guests can easily explore the best of the city.

Modern Amenities

The hotel offers air-conditioned rooms equipped with essential amenities like a flat-screen TV, microwave, and private bathroom. Guests can also enjoy free WiFi, ensuring they stay connected throughout their stay. Additionally, the option for private parking adds convenience for travelers with vehicles.

Convenience and Comfort

Whether guests are in town for business or leisure, the hotel caters to all needs. From a well-equipped gym and business center to multilingual staff and a cozy snack bar, every aspect is designed to provide a comfortable and enjoyable experience.

Ready to experience the best of Queens? Book your stay at SpringHill Suites by Marriott New York Queens now!

Loading rooms and rates...

Location

How to Find Us

38-39 9th Street

Queens, United States

The Neighbourhood

What’s Nearby

Getting around
  • 21st Street–Queensbridge0.3 milesMetro station
  • Roosevelt Island0.5 milesMetro station
Markets & shops
  • Bergdorf Goodman1.6 milesDepartment store
  • Saks Fifth Avenue1.7 milesDepartment store
Landmarks
  • United Nations Headquarters1.3 milesLandmark
  • The Metropolitan Museum of Art1.7 milesMuseum
  • Blackwell House0.4 milesHistoric site
  • The Noguchi Museum0.7 milesMuseum
Parks
  • Central Park1.5 milesPark
  • Queensbridge Park0.2 milesPark

Straight-line distance from the hotel. Each place opens in Google Maps.

What’s On Nearby

Wed 11 · 7:30 PMTrivia with NYC Trivia LeagueWeekly trivia & brews.LIC16 min walkFreeWed 11 · 7:30 PMFinback LIC Trivia NightPub trivia & craft beer.Dutch Kills18 min walk

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

The nearest station is 21st Street–Queensbridge, 0.3 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at SpringHill Suites by Marriott New York Queens

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.8

Very Good

5,095 reviews

Highlights

  • +Complimentary shuttle to metro
  • +Friendly, helpful staff
  • +Modern, comfortable rooms and beds
  • +Good value for money / recommended by many guests
  • +On-site gym and laundry

Could Improve

  • –Inconsistent cleaning and at least one report of bed-bug bites
  • –Breakfast repetitive, scarce and overcrowded
  • –No free parking / expensive valet
  • –Surrounding neighborhood may feel unsafe at night
Cleanliness4.5

Multiple guests report inconsistent cleaning (not daily, had to request), and at least one report of bed-bug bites; a few guests did note clean rooms, but serious negative reports lower this score.

Service9.7

Staff repeatedly described as friendly, helpful and multilingual; complimentary shuttle service praised as very useful. Some minor issues with housekeeping responsiveness, but overall service is a strong positive.

Location7.4

Conveniently close to a metro station (shuttle links to Queensboro Plaza) and with nearby supermarkets/food options, but several guests felt the surrounding neighborhood could feel unsafe at night.

Room Quality9.0

Rooms and bathrooms described as new, modern and comfortable with large beds; overall room quality is a clear strength in guest comments.

Amenities8.2

Complimentary shuttle, small gym and laundry facilities are appreciated. Parking options are limited/expensive (valet ~$45), which reduces the amenities score slightly.

Value for Money8.7

Several guests mention good price-to-quality ratio and recommend the hotel for saving; issues with breakfast and cleaning are noted but value remains positive overall.

Food and Beverage7.1

Mixed feedback: some guests praised the breakfast, but many reported it was repetitive, scarce, poorly restocked and overcrowded, which lowers this category.

Overall Experience7.8

Generally positive guest experiences (comfortable rooms, helpful staff, useful shuttle) tempered by cleanliness concerns, breakfast crowding/shortages and parking costs.

Dominik

Solo Traveller · Nov 2026

3

Flop

Disliked:Not enough room in dining area for breakfast. One day I was standing and eating. Took them 2 weeks to return my deposit. Charged me additional 10$ alongside deposit for I don’t know what, wich they did not return even after I e-mailed them, sent them a message trough website, messaged them on booking, nothing. Elevator wasn’t working. The room was okay, clean and neat.

Thi Khanh Huyen

Extended Group · Nov 2026

7
Disliked:It has been 15 days, and I still haven’t received my refund. I paid USD 735 for the room and a deposit by credit card on October 17. Since I paid for the room again using a different credit card on October 20, the initial payment and deposit should have been refunded. Despite the time that has passed, I have yet to receive either refund. This delay is extremely disappointing and frustrating. I hope the hotel takes this matter seriously and processes my refunds as soon as possible.

Roxana

Couple · Nov 2026

3
Liked:Hotel was clean, rooms were clean. It was a decent stay.
Disliked:I have been waiting for the refund of the deposit for over 1 month and I still did not receive it. Also, the rooms are small and the staff was rude when we arrived. I would have given a higher score if these werent the case.

Roberta

Family With Children · Nov 2026

7

Good but quite expensive

Liked:Nice breakfast really nice stuff
Disliked:The area is not the safety one no recommended to go around by yourself

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