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The Blossoms - Croydon

London · GB

The Blossoms - Croydon

0
  1. Hotel Collection
  2. /Hotels in London
  3. /The Blossoms - Croydon
WiFi availableFree WiFiAir conditioningHeatingGardenLift / Elevator

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Air conditioning, Heating, Garden, Lift / Elevator

Location

London, GB

Experience the perfect blend of comfort and convenience at The Blossoms - Croydon, your ideal getaway in Croydon.

Private & Secure Access

Enjoy the luxury of a private entrance, ensuring your stay is both comfortable and secure. With full-day security, your peace of mind is our top priority.

Modern Amenities

Stay connected with complimentary Wi-Fi, and enjoy the convenience of an elevator and a dedicated workspace in each room. Our accommodations come equipped with private bathrooms featuring modern conveniences like showers, hair dryers, and free toiletries.

Fully Equipped Kitchen

For those who prefer dining in, our fully equipped kitchens include a dishwasher, oven, and fridge, making it easy to whip up a meal. You can also unwind in our tranquil garden after a day of exploration.

Book your stay today and discover all that The Blossoms has to offer!

Loading rooms and rates...

Location

How to Find Us

Esl Engineering Services

London · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A designated staff member will meet guests on the property for check-in. Guests are requested to inform the property their expected arrival time in advance. Please note that an additional charge of GBP 25 from 22:00 to 00:00 is applicable for late check-in. An additional charge of GBP 50 after 00:00 is applicable for late check-in. All requests for late arrival are subject to confirmation by the property. Please note that a valid ID and is required after booking.This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

126 reviews

Highlights

  • +Clean and well maintained
  • +Secure property
  • +Close to East Croydon station and local amenities (Boxpark, Tesco)
  • +Spacious apartments; some units have two bathrooms
  • +Helpful concierge/reception and responsive communication
  • +Washer/dryer provided; basic toiletries supplied
  • +Balcony with view reported

Could Improve

  • –No TV in apartments
  • –No microwave and no coffee maker
  • –Very minimal kitchen equipment; no sponge to wash dishes
  • –Uncomfortable spring mattresses (need replacement)
  • –Train noise causing sleepless nights for some
  • –Temperature control issues in some units
  • –Confusion at checkout / limited key/fob access logistics
Cleanliness1.0

Multiple reviewers note the property is clean and well maintained; towels and mid-stay cleaning were provided and praised.

Service1.0

Communication and on-site staff/concierge were described as fast, helpful and efficient (easy check-in, receptionist assistance).

Location1.0

Consistently praised for being close to East Croydon station, Boxpark and local amenities; convenient for travellers and with balcony views.

Room Quality1.0

Rooms are spacious and practical with two bathrooms for some units, but several guests reported very uncomfortable spring mattresses and some noise issues from trains.

Amenities1.0

Significant negatives: multiple mentions of no TV, no microwave, no coffee maker, minimal cookware and no sponge; basic toiletry items and washer/dryer were provided.

Value for Money1.0

Guests felt some aspects (notably mattress quality and missing kitchen appliances) did not match expectations for the price despite good location and cleanliness.

Food and Beverage1.0

Not mentioned in the reviews (assigned target overall rating).

Overall Experience1.0

Overall mixed-to-positive: many found it a practical, clean and well-located place to return to, but missing amenities and poor mattress comfort tempered satisfaction.

Sleepy_S

Extended Group · Jul 2026

8

Great apartment in terms of space, location and cleanliness. Not great check in process.

Liked:Clean and spacious apartment with great views and convenient for East Croydon station.
Disliked:No TV in the apartment. The check in instructions were confusing. After finally managing to get the google drive document downloaded it stated that we should not speak to the buildings reception about collecting our keys as they aren't associated with the management company running the property. It turns out the reception did in fact have our keys in an envelope despite saying they didn't when we originally asked. No key code to get in was detailed so it took multiple phone calls to finally figure out how to get in. Cutlery etc is knackered - it needs replacing.

via Nuitee

Oladimeji

Couple · Jun 2026

1

Smelling and Dirty Apartments without a TV

Liked:I did not like anything about the property, it a ripoff
Disliked:I was extremely disappointed with the condition of this property. When I arrived, the apartment was in an unacceptable state. There was a strong, unpleasant odour throughout the apartment. The bed sheets in both bedrooms had human hair all over them, the bedding was clearly not properly cleaned, and the floors were also dirty and had not been cleaned adequately. I immediately contacted the host and informed them that I could not stay in such an unhygienic apartment. I asked if they could move me to another clean apartment, but they told me they did not have any available. The host then asked me to take photos and videos of the apartment as evidence, which I did. After that, I left the apartment and returned the key to the front desk. I also discovered that the two-bedroom apartment did not have a television. When I asked the host about this, I was told they do not provide TVs because the council TV licence costs are too expensive. I was even told that I could bring my own TV, which is completely unreasonable for a five-day stay. In total, I spent only about 5 to 10 minutes in the apartment. I never unpacked, never used any of the facilities, and never stayed overnight. I simply documented the poor condition with photos and videos before leaving. Despite this, the property refused to issue a full refund. They charged me for one night’s stay and even charged me a cleaning fee for an apartment that was already dirty when I arrived. I find this completely unfair and unacceptable. Even after contacting Booking.com, the property refused to refund me, claiming it was their policy. A policy should not be used to justify providing substandard accommodation and then charging a guest who refused to stay because of the property’s poor condition. I never slept in the apartment, yet I was charged more than $250 simply because I refused to stay in a dirty and unhygienic property. I believe this is an unfair business practice, and I am requesting a full refund.

via Nuitee

Cathy

Couple · Jun 2026

7

Spacious accommodation in an ideal location

Liked:Excellent location with good links to public transport. The apartment was spacious, modern and very clean. The balcony provided great views across the city. Comfortable beds and an en-suite as well as a bathroom was a plus.
Disliked:We had an issue with the air con and after asking for help, I was just messaged to say where it was. Physical instructions would be useful. A lack of basic items - limited toilet rolls (which ran out), no hand wash. Maybe a few simple items added would have enhanced the stay. However, I would stay again!

via Nuitee

Patience

Couple · Jun 2026

9

My stay was good, clean apartment, good location

Liked:I don’t know there was breakfast, was not able to meet the property owner, so there was no direction, I meet only a security I guess and any time you try to ask or complain about anything will always tell you to ask booking.com, than was not nice. Expect that the property was very good
Disliked:There was no television, made it so boring and the setting room no cuttings, there was no communication with any staff members, didn’t see any staff.

via Nuitee

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