London · CA

Sandman Hotel & Suites London Downtown

Name: Sandman Hotel & Suites London Downtown
Address: 374 Dundas Street, London, N6B 1V7
Rating: 7.1

7.1

Very Good1,473 reviews

WiFi availableFree WiFiParkingAccessible parkingScreens / Barriers between staff and guests for safetyLaundry

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

London, CA

Convenient Location

Situated in London, Ontario, Allure Hotel & Suites London Downtown is just a short stroll from the London Convention Center and the Grand Theater, making it an ideal choice for both business and leisure travelers.

Modern Amenities

Experience comfort in every room with a flat-screen cable TV, microwave, refrigerator, and coffee maker. Stay connected with complimentary Wi-Fi and enjoy a delicious continental breakfast to start your day right.

Fitness and Business Facilities

Unwind in the well-equipped gym with top-notch facilities or stay productive at the business center. Valet parking adds convenience to your stay, ensuring a hassle-free experience.

Book now for a memorable stay at Allure Hotel & Suites London Downtown, where convenience meets comfort.

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Location

How to Find Us

374 Dundas Street

London · CA

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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London · CA

Sandman Hotel & Suites London Downtown

7.1

Very Good1,473 reviews

WiFi availableFree WiFiParkingAccessible parkingScreens / Barriers between staff and guests for safetyLaundry

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

London, CA

Convenient Location

Modern Amenities

Fitness and Business Facilities

Unwind in the well-equipped gym with top-notch facilities or stay productive at the business center. Valet parking adds convenience to your stay, ensuring a hassle-free experience.

Book now for a memorable stay at Allure Hotel & Suites London Downtown, where convenience meets comfort.

Loading rooms and rates...

Guest Reviews

What Guests Say

7.1

Very Good

1,473 reviews

Highlights

+Friendly, helpful staff and efficient service
+Clean and comfortable rooms
+Good complimentary breakfast and coffee
+Convenient, walkable location to downtown/venues
+Secure parking and card access
+Occasional complimentary upgrades to suites

Could Improve

–Unsafe neighborhood / homeless and drug activity near hotel
–Lack of accessible rooms and problematic outlet placement (CPAP/fire concern)
–Only one elevator in use / slow elevators
–Inconsistent pricing for early check-in and some price concerns
–Missing in-room items at times (glasses), AC/lighting issues in some suites
–No porters available

Cleanliness8.2

Multiple guests described rooms as clean, immaculate and quiet; several mentions of good housekeeping and overall tidy rooms.

Service8.6

Front desk and cleaning staff repeatedly praised as friendly, helpful and efficient; complimentary upgrades and easy check-in noted by several reviewers.

Location5.2

Convenient, walkable to downtown and attractions but many guests reported safety concerns due to a homeless/drug shelter next door and loitering near the entrance.

Room Quality7.0

Rooms described as comfortable and quiet with some suite upgrades; some negatives include small room size for some, poor bedroom lighting, weak AC in suite bedroom and accessibility shortcomings (no walk-in shower/taller toilets, outlet placement).

Amenities6.8

Complimentary breakfast and parking praised; drawbacks include only one elevator in use at times, slow elevators, lack of porters, occasional missing in-room items (glasses) and accessibility-related amenity gaps.

Value for Money6.2

Mixed perceptions: some found suites good value while others flagged price concerns, inconsistent early check-in fees and booking/price communication issues.

Food and Beverage7.6

Breakfast repeatedly described as very good with a variety of items and good coffee by many guests, though a few noted the coffee was poor.

Overall Experience7.2

Overall positive guest interactions and clean rooms contrasted with neighborhood safety concerns and some operational/amenity issues, yielding a generally favorable but not outstanding experience.

Amanda

Family With Children · Sep 2026

Disliked:Half eaten apple core in lobby, soiled couches in lobby, received a room key upon check in only to find someone else already in room, next door to a homeless shelter, staff slow to deal with issues.

via Nuitee

Arash

Couple · Sep 2026

Liked:It was clean

Disliked:1- very soft and uneven mattress, worn down, caused back pain for both of us. 2-Close to homeless shelter.

via Nuitee

Zhu

Solo Traveller · Sep 2026

Disliked:very bad, the light in the room is broken and the room is very dark, I had to wait a long time for the elevator, and there’s a lot of noise from construction upstairs.

via Nuitee

MALIK

Couple · Sep 2026

Its a crack hotel.

Liked:Price was good but evem for that price I expect a basic level of cleanliness.

Disliked:The room smelled and had various types of stains all over. Around the property there were druggies passed out at all hours.

via Nuitee

Location

How to Find Us

374 Dundas Street

London · CA

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.