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ibis London Excel-Docklands

London · GB

ibis London Excel-Docklands

8.1
Excellent5,979 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /ibis London Excel-Docklands
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, 24-hour front desk, Restaurant

Location

London, GB

Walkability

83
Walk

Stunning Views and Convenient Location

Modern Rooms and Amenities

The bright and modern rooms at ibis Docklands offer a comfortable stay with a flat-screen TV, private bathroom, and tea/coffee facilities for guests to enjoy.

Dining and Relaxation Options

Guests can dine at the on-site restaurant offering a variety of dishes, unwind at the bar, or opt for the convenient snack service during their stay.

Easy Access to London Attractions

Located near DLR stations, the hotel provides easy access to central London, London City Airport, Canary Wharf, and Greenwich. Additionally, popular destinations like Westfield Stratford shopping centre and the Olympic Park are just a short tube journey away.

Experience comfort, convenience, and stunning views - book your stay at ibis London Excel-Docklands now.

Loading rooms and rates...

The Neighbourhood

What’s Nearby

Getting around
  • Custom House0.2 milesLight rail station
  • Royal Docks0.2 milesTransit station
Landmarks
  • The O2 Arena0.9 milesTheatre
  • The O20.8 milesStadium
  • SS Robin0.6 milesHistoric site
Parks
  • Thames Barrier Park0.6 milesPark
  • Bow Creek Ecology Park0.9 milesPark

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Custom House, 0.2 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at ibis London Excel-Docklands

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

9 Western Gateway, Royal Victoria Dock

London · GB

+44 20 7055 2300

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that this hotel does not accept bookings made using Maestro cards. Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Why Dyme

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Guest Reviews

What Guests Say

8.1

Excellent

5,979 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Good value for money

Could Improve

  • –Dirty rooms
  • –Uncomfortable bedding
  • –Small rooms
Cleanliness7.2

There were mentions of dirty rooms and issues with bedding.

Service9.2

Guests praised the friendliness and helpfulness of the staff, particularly Azzy and Claude.

Location8.8

The hotel is conveniently located near the Excel Centre, making it ideal for events.

Room Quality6.7

Some reviews mentioned that rooms were small and uncomfortable with poor bedding.

Amenities8.2

Amenities like coffee pods and bathrobes were a pleasant surprise.

Value for Money8.2

Guests felt they got good value for their budget.

Food and Beverage8.2

Breakfast options received positive feedback for variety and quality.

Overall Experience8.2

Overall, guests had a positive experience and would consider staying again.

Paul

Couple · Oct 2026

10

Great stay

Liked:Location is fantastic, jumped on clipper for day out in central London.
Disliked:Nothing.

via Nuitee

Matas

Extended Group · Oct 2026

7
Liked:The staff during check-in were super polite and helpful, kudos to the lady who assisted us! They checked us in quite early, which was very comforting after being awake for almost an entire day and having an early flight. The location is pretty convenient, with easy access to the DLR and Elizabeth line. The area seemed generally safe, as we returned to the hotel very late a couple of times without any issues. There was also security patrolling the area during the day. Overall, we felt very safe
Disliked:The facilities could be renewed a bit

via Nuitee

Marie

Couple · Oct 2026

9
Liked:We had a lovely stay!

via Nuitee

Radka

Couple · Oct 2026

9

Alright.

Liked:Great quiet location and nice staff. We were missing a tv remote but requested it via WhatsApp and they brought it quickly. Security checks that only people staying in the hotel are entering.
Disliked:Would have been nice to be directed to Excel for parking, it’s only 5 min walk and plenty of spaces for £30/day. Don’t bother parking in Novotel or Crown plaza - no spaces and super tight. The room was a bit smelly.

via Nuitee

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