Name: ibis London Excel-Docklands
Address: 9 Western Gateway, Royal Victoria Dock, London, E16 1AB
Telephone: +44 20 7055 2300
Rating: 8.1

ibis London Excel-Docklands | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, 24-hour front desk, Restaurant

Location

London, gb

Stunning Views and Convenient Location

Modern Rooms and Amenities

The bright and modern rooms at ibis Docklands offer a comfortable stay with a flat-screen TV, private bathroom, and tea/coffee facilities for guests to enjoy.

Dining and Relaxation Options

Guests can dine at the on-site restaurant offering a variety of dishes, unwind at the bar, or opt for the convenient snack service during their stay.

Easy Access to London Attractions

Located near DLR stations, the hotel provides easy access to central London, London City Airport, Canary Wharf, and Greenwich. Additionally, popular destinations like Westfield Stratford shopping centre and the Olympic Park are just a short tube journey away.

Experience comfort, convenience, and stunning views - book your stay at ibis London Excel-Docklands now.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.1

Excellent

5,979 reviews

Highlights

+Friendly staff
+Great location
+Good value for money

Could Improve

–Dirty rooms
–Uncomfortable bedding
–Small rooms

Cleanliness7.2

There were mentions of dirty rooms and issues with bedding.

Service9.2

Guests praised the friendliness and helpfulness of the staff, particularly Azzy and Claude.

Location8.8

The hotel is conveniently located near the Excel Centre, making it ideal for events.

Room Quality6.7

Some reviews mentioned that rooms were small and uncomfortable with poor bedding.

Amenities8.2

Amenities like coffee pods and bathrobes were a pleasant surprise.

Value for Money8.2

Guests felt they got good value for their budget.

Food and Beverage8.2

Breakfast options received positive feedback for variety and quality.

Overall Experience8.2

Overall, guests had a positive experience and would consider staying again.

Peter

Couple · Aug 2026

Was enjoyable, but the smell and cleanliness ruined the stay

Liked:Good location, great view, nice staff

Disliked:The bathroom smelt horrible for the time we was there, and came into the room. The room didn’t get cleaned as when they turned up for housekeeping it was 3 in the afternoon and we were getting ready.

via Nuitee

Arifoğlu

Solo Traveller · Aug 2026

Liked:It was clean, comfortable and cozy. Staff were helpful

via Nuitee

Edgar**

Solo Traveller · Aug 2026

Liked:Location,staff,room

Disliked:All good

via Nuitee

Clarissa

Family With Children · Aug 2026

Perfect for families

Liked:Lovely hotel, staff couldn’t be nicer, close to two stations and cable car, clean, safe and comfortable

Disliked:N/a

via Nuitee

Location

How to Find Us

9 Western Gateway, Royal Victoria Dock

London · gb

+44 20 7055 2300

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that this hotel does not accept bookings made using Maestro cards. Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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