London · ca

Hotel Metro

Name: Hotel Metro
Address: 32 Covent Market Lane, London, N6A 1E8
Rating: 9.2

9.2

Exceptional761 reviews

ParkingConcierge serviceNon-smoking roomsAir conditioningPets allowedLift / Elevator

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Pets allowed, Lift / Elevator, Luggage storage

Location

London, ca

Luxury Boutique Hotel near Budweiser Gardens

Spa Services and Room Service: Indulge in relaxation with our spa services and enjoy the convenience of room service during your stay.

Modern Amenities: Our rooms are equipped with iPod docking stations, 37-inch flat-screen TVs, and bar fridges for your entertainment and comfort.

Convenient Features: Enjoy complimentary coffee and tea, pet-friendly accommodations, and access to a business center and meeting spaces.

Experience the best of London at Hotel Metro, just steps away from Budweiser Gardens. Book now for a memorable stay!

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Location

How to Find Us

32 Covent Market Lane

London · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. ELEVATOR MAINTENANCE: The elevator will be temporarily out of service until further notice. We apologize for the inconvenience.

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London · ca

Hotel Metro

9.2

Exceptional761 reviews

ParkingConcierge serviceNon-smoking roomsAir conditioningPets allowedLift / Elevator

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Pets allowed, Lift / Elevator, Luggage storage

Location

London, ca

Luxury Boutique Hotel near Budweiser Gardens

Spa Services and Room Service: Indulge in relaxation with our spa services and enjoy the convenience of room service during your stay.

Modern Amenities: Our rooms are equipped with iPod docking stations, 37-inch flat-screen TVs, and bar fridges for your entertainment and comfort.

Convenient Features: Enjoy complimentary coffee and tea, pet-friendly accommodations, and access to a business center and meeting spaces.

Experience the best of London at Hotel Metro, just steps away from Budweiser Gardens. Book now for a memorable stay!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

761 reviews

Highlights

+Excellent staff
+Great location
+Clean rooms
+Nice design

Could Improve

–No breakfast options
–Cleanliness issues
–Uncomfortable bed
–Parking issues

Cleanliness8.8

Some reviews noted cleanliness issues, such as not very clean and the comfort of pillows.

Service10.0

Multiple reviews praised the friendly and helpful staff.

Location10.0

Location was frequently highlighted as excellent and convenient.

Room Quality8.8

Rooms were described as nice and clean, though some mentioned issues with heating.

Amenities8.8

Amenities were generally adequate but there were complaints about the absence of breakfast options.

Value for Money9.2

While some felt prices were high, the location and convenience offered value.

Food and Beverage8.3

Breakfast was not available and a restaurant for this service was missed.

Overall Experience9.8

Overall, guests had a positive experience despite some minor issues.

Man Yi

Extended Group · May 2026

Liked:I've finally get refund back and thank you management team for special exception. The front staff Justin was nice but he never mentioned that refund would be processed after the approval from his manager before we left the hotel. This was misleading information but hotel finally helped to solve this issue.

Disliked:We arrived to hotel and told the front staff that bathtub in the room is dirty and old, no curtain in the shower room. It’s hard for us to stay and Justin told us that there would be no charge for us if we didn’t want to stay and truly understood our concerns. Then we decided to leave the hotel immediately because he mentioned that there would be no charge for us plus the car park fee refund as well. It was for my birthday trip and I drove all the way back to Toronto at night. Justin rejected for refund now and asked me to contact booking.com for refund issue. I asked for a written note from him just in case if there is charges to my credit card after my departure, he said don’t worry and no charge for us, he won’t give me a note about this. I further expressed that the payment was gone through to their hotel, there is nothing I can deal with hotel.com. I felt so angry that they lied to me and telling me different things now, if he never mentioned there will be no charge for us, why I must leave the hotel as full payment is required???

via Nuitee

Valerie

Couple · May 2026

Very nice stay, will come again!

Liked:Cozy spacious room

Disliked:Shower head was really high up, a hand held would have been better

via Nuitee

Ivy

Couple · May 2026

Rude staff, water damage, mold, grimy room, noisy, broken thermostat and severely overpriced

Liked:Nothing

Disliked:Everything

via Nuitee

jen

Solo Traveller · May 2026

Liked:Nothing

Disliked:Bad customer service. The worst.

via Nuitee

Location

How to Find Us

32 Covent Market Lane

London · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.