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Holiday Inn Express London - ExCel by IHG

London · gb

Holiday Inn Express London - ExCel by IHG

8.4
Excellent6,383 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /Holiday Inn Express London - ExCel by IHG
ParkingSelf parking (surcharge)Secured parkingRestaurantScreens / Barriers between staff and guests for safetySnack bar/deli

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Restaurant, Family rooms, Lift / Elevator

Location

London, gb

Walkability

50
Walk

Convenient Location

Situated in the heart of London's Docklands, Holiday Inn Express London - ExCel is just minutes away from ExCel and London City Airport, making it a prime choice for travelers seeking accessibility.

Comfortable Accommodation

Guests can enjoy a range of room types, all equipped with modern amenities such as air conditioning, flat-screen TVs, and en suite facilities, ensuring a comfortable stay for all visitors.

Dining and Entertainment

Indulge in the complimentary Express Start Breakfast featuring 4 hot dishes, relax at the on-site bar and terrace offering a diverse menu, and catch live sports on Sky TV. Additionally, various dining options are within walking distance for added convenience.

Ready to experience comfort and convenience at Holiday Inn Express London - ExCel? Book your stay now for a memorable London getaway.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Holiday Inn Express London - ExCel by IHG

LowHigh
Medium Carbon

No specific sustainability information is publicly available for this property. The hotel is part of IHG, which has brand-wide sustainability initiatives including the 'Journey to Tomorrow' plan and the Green Engage system.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1018 Dockside Road

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Why Dyme

Travel Smarter. Make an Impact.

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Save up to 35%

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Fund Clean Energy

Your booking directly finances renewable electricity

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HOLIDAY INN EXPRESS LONDON - EXCEL BY IHG

Guest Reviews

What Guests Say

8.4

Excellent

6,383 reviews

Highlights

  • +Friendly staff
  • +Convenient location
  • +Good breakfast

Could Improve

  • –Unclean bathrooms
  • –Dirty carpets
  • –Limited food options
Cleanliness7.8

Some reviews mentioned dirty carpets and unclean bathrooms.

Service9.3

Staff provided outstanding service and were friendly and helpful, particularly Cleo, Denise, and Priya.

Location8.8

Conveniently located near train and bus stations, though a bit remote from major attractions.

Room Quality8.3

Generally good, although some rooms had strange smells.

Amenities8.3

Well-stocked bar and decent breakfast options, but missing some items.

Value for Money8.2

Overall value commensurate with the service and facilities provided.

Food and Beverage7.8

Food was sometimes not up to expectations, with reviews mentioning limited breakfast options.

Overall Experience8.8

Despite some issues, the stay was overall enjoyable with notable interactions with the staff.

Jibran

Solo Traveller · May 2026

10
Liked:Helpful Staff.

via Nuitee

Natalie

Solo Traveller · May 2026

10
Liked:The location was excellent for our flight from London City Airport. Staff members, Jimmy, Kingsley and Susan were all lovely and so friendly
Disliked:There's nothing I didn't like

via Nuitee

Jevgenija

Family With Children · May 2026

9

Enjoyed the stay

Liked:Helpful staff, good breakfast, location, room
Disliked:Coffee machines at breakfast didn't work properly The "working" table was too small, triangular, and actually inconvenient for working - need something bigger and sturdier

via Nuitee

Petr

Family With Children · May 2026

10
Liked:Location close to a train station, staff very nice and friendly, tasty food, very clean rooms, drawings for small kids

via Nuitee