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Crowne Plaza London - Docklands by IHG

London · GB

Crowne Plaza London - Docklands by IHG

8.5
Excellent5,814 reviews
  1. Hotel Collection
  2. /Hotels in London
  3. /Crowne Plaza London - Docklands by IHG
WiFi availableFree WiFiParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

London, GB

Walkability

83
Walk

Luxurious Accommodation

Indulge in luxury at Crowne Plaza London-Docklands with stylish rooms featuring Wi-Fi, quality linens, and flat-screen TVs.

Fine Dining and Cocktails

Experience exquisite modern European cuisine at Docklands Bar & Grill, complemented by a selection of fine wines and cocktails in a chic setting.

Relaxation and Wellness

Unwind at the Quad Club and Spa with a fitness centre, swimming pool, hot tub, sauna, steam room, and luxury spa treatments for a rejuvenating stay.

To experience the epitome of luxury and relaxation in London, book your stay at Crowne Plaza London-Docklands today!

Neighbourhood

What’s Nearby

Royal Victoria

2.1 kilometers

A light rail station providing convenient access to the DLR network.

4.1

Custom House

2.6 kilometers

A train station offering connections to the Elizabeth Line and DLR.

4.5

8slices pizzeria

205 meters

A highly-rated pizza restaurant known for its delicious wood-fired pizzas.

4.7

Bonnane Restaurant

31 meters

An Italian restaurant serving a variety of classic dishes in a welcoming atmosphere.

4.4

Al Masar Lebanese Restaurant

22 meters

A Lebanese restaurant offering authentic Middle Eastern cuisine.

3.8

The Fox, Excel

5.4 kilometers

An expansive gastropub with a rustic-chic interior, serving seasonal comfort food and a wide selection of drinks.

3.6

Royal Docks

158 meters

A redeveloped docks area hosting waterside exhibitions, cultural events, and street food festivals.

4.6

Dockside Walk

124 meters

A scenic spot perfect for a leisurely stroll with views of the Royal Docks.

4.8

Royal Docks Floating Gardens

209 meters

A unique floating garden offering a tranquil escape with lush greenery.

4.1

Canary Wharf

4.5 kilometers

A vibrant shopping mall featuring designer shops, boutiques, restaurants, bars, and a grocery store.

4.4

The Oiler Bar

2.0 kilometers

A unique bi-level bar set on a boat, featuring a beer garden and a snug seating area below deck.

4.6

LA Lounge(HACIENDA)

1.7 kilometers

A two-floor nightclub playing a mix of pop, rock, and urban music, with a sleek VIP area and restaurant.

3.3

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Royal Victoria, 2.1 kilometers from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Crowne Plaza London - Docklands by IHG

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Crowne Plaza London - Docklands has implemented several operational sustainability practices, including a solar panel installation and a food waste reduction plan. The hotel also participates in the IHG Green Engage system and has a collaboration with Green Key International. [Note: Practices reported but not independently verified.]

Solar panels: A 64.35 kWp solar panel system has been installed, generating 56,080 kWh annually and reducing carbon emissions by 12,337 kg CO2
Food Waste Reduction Action Plan: The hotel has implemented specific actions to reduce banquet food waste
Plastic-free Water Service: Plastic water bottles have been removed from meeting spaces, replaced by water dispensers, pitchers, glassware, or refill stations
Reduced HVAC and Lighting policies: Energy conservation measures are in place for HVAC and lighting during low or no occupancy periods in meeting spaces
Digital Signage: Used throughout the hotel to assist with wayfinding and eliminate the need for single-use signage
Single Use-free Meeting Setup: Single-use items like notepads and pens are removed from meeting spaces, available only upon request
Locally Sourced and Plant-Based Food Options: Alternate banquet menu offerings feature locally sourced and plant-based options to reduce carbon emissions
Reusable Banquet Labeling & Menus: Used to minimize paper waste from single-use materials
Reusable Serviceware: Plates, utensils, and glassware are used to eliminate single-use disposables
Digital Collateral & Sales Agreements: Used to eliminate printed materials and reduce paper waste
Linen & Towel Reuse Program: Implemented for overnight meeting attendees to minimize water and energy consumption from laundry

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Royal Victoria Dock, Western Gateway

London · GB

+44 20 7055 2000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for nonrefundable bookings, the same card that is used for payment must be present upon arrival. Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite. A deposit may be required at the property.

Why Dyme

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Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

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Guest Reviews

What Guests Say

8.5

Excellent

5,814 reviews

Highlights

  • +Helpful staff
  • +Great location

Could Improve

  • –Cleaning issues
  • –Pool closed for maintenance
Cleanliness7.0

Cleanliness was mentioned negatively due to issues like unclean rooms and maintenance problems.

Service9.9

Numerous positive comments about helpful and friendly staff.

Location9.5

Consistently noted as excellent with proximity to attractions and transport.

Room Quality7.4

Some issues with maintenance and cleanliness detracted from the overall experience.

Amenities8.0

Facilities like the pool were not available, impacting the overall availability of amenities.

Value for Money8.4

Higher prices noted, but somewhat justified by location and other factors.

Food and Beverage9.0

Breakfast options received positive remarks, contributing to a good experience.

Overall Experience8.9

Overall enjoyable stay despite some drawbacks.

yisong

Solo Traveller · Sep 2026

6
Disliked:My room charge was GBP 408,However my debit card was charged 497.47Euros. I really didn't understand their exchange rate.

via Nuitee

Almayali

Solo Traveller · Sep 2026

3
Liked:Nill
Disliked:I already ask for king bed but they gave me double bed ,Then They charged for 3 nights while i stay for one night and they refuse to return back the other 2 nights and refuse to cancell my booking

via Nuitee

Praveen

Couple · Sep 2026

10

Great place and location

Liked:Beautiful location and Hotel rooms are great. staff are really good

via Nuitee

Mark

Solo Traveller · Sep 2026

10
Liked:The staff is very helpful and professional.

via Nuitee

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