Crowne Plaza London - Docklands by IHG | Member Rates

Name: Crowne Plaza London - Docklands by IHG
Address: Royal Victoria Dock, Western Gateway, London, E16 1AL
Rating: 8.5

Crowne Plaza London - Docklands by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

London, gb

Walkability

Walk

Luxurious Accommodation

Indulge in luxury at Crowne Plaza London-Docklands with stylish rooms featuring Wi-Fi, quality linens, and flat-screen TVs.

Fine Dining and Cocktails

Experience exquisite modern European cuisine at Docklands Bar & Grill, complemented by a selection of fine wines and cocktails in a chic setting.

Relaxation and Wellness

Unwind at the Quad Club and Spa with a fitness centre, swimming pool, hot tub, sauna, steam room, and luxury spa treatments for a rejuvenating stay.

To experience the epitome of luxury and relaxation in London, book your stay at Crowne Plaza London-Docklands today!

Neighbourhood

What’s Nearby

Royal Victoria

2.1 kilometers

A light rail station providing convenient access to the DLR network.

4.1

Custom House

2.6 kilometers

A train station offering connections to the Elizabeth Line and DLR.

4.5

8slices pizzeria

205 meters

A highly-rated pizza restaurant known for its delicious wood-fired pizzas.

4.7

Bonnane Restaurant

31 meters

An Italian restaurant serving a variety of classic dishes in a welcoming atmosphere.

4.4

Al Masar Lebanese Restaurant

22 meters

A Lebanese restaurant offering authentic Middle Eastern cuisine.

3.8

The Fox, Excel

5.4 kilometers

An expansive gastropub with a rustic-chic interior, serving seasonal comfort food and a wide selection of drinks.

3.6

Royal Docks

158 meters

A redeveloped docks area hosting waterside exhibitions, cultural events, and street food festivals.

4.6

Dockside Walk

124 meters

A scenic spot perfect for a leisurely stroll with views of the Royal Docks.

4.8

Royal Docks Floating Gardens

209 meters

A unique floating garden offering a tranquil escape with lush greenery.

4.1

Canary Wharf

4.5 kilometers

A vibrant shopping mall featuring designer shops, boutiques, restaurants, bars, and a grocery store.

4.4

The Oiler Bar

2.0 kilometers

A unique bi-level bar set on a boat, featuring a beer garden and a snug seating area below deck.

4.6

LA Lounge(HACIENDA)

1.7 kilometers

A two-floor nightclub playing a mix of pop, rock, and urban music, with a sleek VIP area and restaurant.

3.3

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

5,602 reviews

Highlights

+Helpful staff
+Great location

Could Improve

–Cleaning issues
–Pool closed for maintenance

Cleanliness7.0

Cleanliness was mentioned negatively due to issues like unclean rooms and maintenance problems.

Service9.9

Numerous positive comments about helpful and friendly staff.

Location9.5

Consistently noted as excellent with proximity to attractions and transport.

Room Quality7.4

Some issues with maintenance and cleanliness detracted from the overall experience.

Amenities8.0

Facilities like the pool were not available, impacting the overall availability of amenities.

Value for Money8.4

Higher prices noted, but somewhat justified by location and other factors.

Food and Beverage9.0

Breakfast options received positive remarks, contributing to a good experience.

Overall Experience8.9

Overall enjoyable stay despite some drawbacks.

Ian

Solo Traveller · Jul 2026

Internal noise in the hotel was awful

Liked:Internal noise in the hotel was awful

Disliked:Internal noise in the hotel was awful

via Nuitee

Kelly

Family With Children · Jul 2026

Enjoyable stay for one night!

Liked:Lovely location, great views from room. Nice spa but don't think public swimming lessons should take place in such a small pool!

Disliked:Uncomfortable bed, felt like I was sleeping on a slant!

via Nuitee

Marcel

Couple · Jun 2026

Outstanding

Liked:Amazing

Disliked:Nothing

via Nuitee

sandra

Family With Children · Jun 2026

Amazing stay we will be back!

Liked:Was a bit sceptical about the location as I was a bit out from the city but I was so wrong, it was in the perfect location in a gorgeous part of London right beside the 02 with lots of restaurants shops etc, train station was a 2 minute walk that goes into London to all attractions.the staff were amazing so freindly and helpful.breakfast was perfect, pool and gym was top notch kids loved the pool.rooms are spacious and beds are comfy

Disliked:Everything was just perfect

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Royal Victoria, 2.1 kilometers from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Crowne Plaza London - Docklands by IHG

LowHigh

Medium Carbon

Crowne Plaza London - Docklands has implemented several operational sustainability practices, including a solar panel installation and a food waste reduction plan. The hotel also participates in the IHG Green Engage system and has a collaboration with Green Key International. [Note: Practices reported but not independently verified.]

Solar panels: A 64.35 kWp solar panel system has been installed, generating 56,080 kWh annually and reducing carbon emissions by 12,337 kg CO2

Food Waste Reduction Action Plan: The hotel has implemented specific actions to reduce banquet food waste

Plastic-free Water Service: Plastic water bottles have been removed from meeting spaces, replaced by water dispensers, pitchers, glassware, or refill stations

Reduced HVAC and Lighting policies: Energy conservation measures are in place for HVAC and lighting during low or no occupancy periods in meeting spaces

Digital Signage: Used throughout the hotel to assist with wayfinding and eliminate the need for single-use signage

Single Use-free Meeting Setup: Single-use items like notepads and pens are removed from meeting spaces, available only upon request

Locally Sourced and Plant-Based Food Options: Alternate banquet menu offerings feature locally sourced and plant-based options to reduce carbon emissions

Reusable Banquet Labeling & Menus: Used to minimize paper waste from single-use materials

Reusable Serviceware: Plates, utensils, and glassware are used to eliminate single-use disposables

Digital Collateral & Sales Agreements: Used to eliminate printed materials and reduce paper waste

Linen & Towel Reuse Program: Implemented for overnight meeting attendees to minimize water and energy consumption from laundry

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Royal Victoria Dock, Western Gateway

London · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for nonrefundable bookings, the same card that is used for payment must be present upon arrival. Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite. A deposit may be required at the property.

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