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Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Liverpool · US

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

9
Exceptional599 reviews
  1. Hotel Collection
  2. /Hotels in Liverpool
  3. /Holiday Inn & Suites Syracuse Airport - Liverpool by IHG
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Liverpool, US

Convenient Shuttle Service to Airport

Located in Liverpool, New York, Maplewood Suites Syracuse/Airp offers a free shuttle to Syracuse Hancock International Airport, ensuring a stress-free start to your trip.

Comfortable Accommodations and Amenities

Each room at Maplewood Suites features a coffee maker for your convenience and cable TV with HBO for entertainment. Guests can also enjoy the indoor pool, fitness centre, and on-site laundry facilities during their stay.

Nearby Attractions

Conveniently situated just a short drive away from Syracuse University, Carousel Mall, and the Rosamond Gifford Zoo, Maplewood Suites Syracuse/Airp is the perfect base for exploring the local area.

Book your stay at Maplewood Suites Syracuse/Airp now for a seamless blend of comfort and convenience during your visit to Liverpool, New York!

Loading rooms and rates...

Location

How to Find Us

400 7th North Street

Liverpool · US

+1 315-451-1511

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Facilities Policy- Only Guests Registered to a room can use on-site facilities such as our pool, spa, and fitness center. Maximum of 5 people per guest room. This is in correspondence with local and state Health and Liability Codes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

599 reviews

Highlights

  • +Exceptional customer service
  • +Clean and comfortable rooms

Could Improve

  • –Breakfast quality inconsistent
  • –Pool not open during stay
Cleanliness9.3

Many reviews highlighted the cleanliness and comfort of the hotel.

Service9.8

Exceptional customer service was frequently mentioned, with staff going above and beyond.

Location9.3

Guests appreciated the hotel's convenient location for travel and nearby amenities.

Room Quality8.8

Rooms were described as comfortable and well-maintained.

Amenities8.3

Generally good, but noted a disappointment with the pool being closed.

Value for Money8.8

Value perceived as good, but some aspects like breakfast didn't meet expectations.

Food and Beverage8.3

Breakfast was variable; some enjoyable items but others were disappointing.

Overall Experience9.3

Overall, guests felt positively about their experience and plan to return.

Mary

Couple · Sep 2026

5
Liked:Like the area where it is at.
Disliked:Bed being next to the air conditioner is not a great place. Your either hot if you shot it off or your cold because it is blowing on you. Toilets are extremely low, there are tall people you know or even someone older would have a hard time getting off them. Wall paper is peeling, got there and no toilet paper other then 3 sheets on one roll and on the other. Tv was crap. Needs to be replaced

via Nuitee

Lydell

Solo Traveller · Sep 2026

3

The staff was great, but the facilities were some of the worst I’ve seen in a long time. I wish I had taken pictures.

Liked:The location and the staff were friendly and professional.
Disliked:I stayed at this hotel two years ago. At that time, it was nice and clean, and I was comfortable. The first thing I noticed was how filthy and gross the hall carpets were. Carpet cleaning will not help. The carpet should be replaced. My room on the first floor was musty and damp. I asked for a different room, and the woman at the desk politely accommodated my request. The second room, also on the first floor, but on the opposite side of the hall, was also damp and mildewy. I freshened up to go to dinner, and noticed that the carpets, though dark in color, were significantly stained… everywhere! One stain was deep red, and could have been dried blood. My room was a suite, which also had a dark colored sofa and chairs, but I was not comfortable sitting on any of that. My linens were fresh and neat. Hard surfaces in both rooms were tended to, and the facilities were tidy, so I had little reservations about using the bathroom, microwave, or in-room sink. However, the only furniture I made use of was the bed because the sheets were clean. I kept my shoes on the entire time in the room. The point I want to make is, these weren’t janitorial issues, but rather, a lack of long-term general maintenance problems. I would have to know that these issues were resolved before ever staying at this hotel again.

via Nuitee

jennadW2273KO

Friends Getaway · Aug 2026

10

WOW. 12/10 breakfast!

Liked:We actually saw pictures of the breakfast in the elevator and said, “Damn, that food looks GOOD.” 😂 And it seriously looked exactly like the pictures and tasted even better. We tried the Western eggs, potatoes, sausage, pancakes, French toast, fruit, and the fresh-baked goods — and everything was SO fresh and delicious. The potatoes, sausage, pancakes, and French toast were actually soft and fresh, the fruit was delicious, and the options were fantastic. We basically ate our way through the entire breakfast! 😂 And the fresh-baked goods?! They genuinely tasted homemade. 12/10! But honestly, the service was even better than the food. Christiana and Rae were absolutely wonderful — so friendly, welcoming, and attentive. They made us feel so taken care of and made an already amazing breakfast experience even better. Holiday Inn & Suites Syracuse Airport Liverpool — you have something special with this breakfast team! If you’re staying here, DO NOT skip breakfast. You will not regret it! ❤️

via tripadvisor

michaelmD2353QJ

Friends Getaway · Aug 2026

10

Best food EVER at a hotel

Liked:We had the best time at this hotel. What made it 10000/10 was the AMAZING, HOMEMADE, and DECADANT food. Christiana and Rae and the whole kitchen team do it up BIG for us. They had us try some creations and they were to die for! If you go, check out the food and say hi to the team in the kitchen, they RULE😍

via tripadvisor

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