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My Story Hotel Ouro

Lisbon · PT

My Story Hotel Ouro

9
Exceptional3,608 reviews
  1. Hotel Collection
  2. /Hotels in Lisbon
  3. /My Story Hotel Ouro
WiFi availableFree WiFiRestaurantBarSnack barLaundry

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Lisbon, PT

Walkability

100
Walk

Themed Décor and Historic Charm

Experience the allure of Portuguese tiles in the heart of Lisbon's Baixa district at My Story Hotel Ouro. Housed in an 18th-century building, each room boasts a golden headboard, elegant décor, and modern amenities like Smart TVs and free WiFi.

Culinary Delights and Central Location

Indulge in traditional Portuguese cuisine and creative cocktails at the hotel's bar and restaurant. Situated on a traditional pedestrian street, guests can easily explore the vibrant city and enjoy sunset views by the Tejo River, just 400 meters away.

Convenient Accessibility and 24-Hour Reception

With Baixa/Chiado Metro Station steps away, accessing Lisbon's attractions is a breeze. Whether marveling at Rossio Train Station's historic façade or catching a flight at Lisbon International Airport, convenience is key at My Story Hotel Ouro.

Neighbourhood

What’s Nearby

BLACK MOON Gastrobar

7 min walk

This restaurant offers a diverse menu with live music and a vibrant atmosphere.

5

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at My Story Hotel Ouro

LowHigh
Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

No specific sustainability information is publicly available for this property. No concrete operational practices or certifications were found for My Story Hotel Ouro in Lisbon. [Note: Practices reported but not independently verified.]

LED lighting throughout rooms

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Rua Áurea 100

Lisbon · PT

+351 21 340 0340

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that when booking 5 rooms or more, different policies and additional supplements may apply. Final cleaning is included. Please note that invoice details cannot be changed after check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

3,608 reviews

Highlights

  • +Good location
  • +Friendly staff

Could Improve

  • –Small room size
  • –Breakfast quality
Cleanliness8.4

Some reviews indicate that rooms were clean; however, there were mentions of maintenance issues.

Service9.4

Most reviews praised the staff's friendliness and helpfulness.

Location9.9

Numerous reviews highlight the prime location as a major positive factor.

Room Quality8.3

Some feedback indicated that rooms were small and had issues with amenities.

Amenities8.9

Amenities were considered satisfactory, albeit some areas needed improvements.

Value for Money9.3

General sentiment indicates that guests felt they received good value.

Food and Beverage8.4

Some complaints about breakfast quality and service, but not universally negative.

Overall Experience9.4

Overall positive experience emphasized by many guests despite minor issues.

Adriana

Solo Traveller · Sep 2026

9

Really good stay at the heart of Lisbon!

Liked:The location is perfect, the staff was very friendly and refillable water bottle in the room. It was comfortable, had Minibar and they offered free coffee pods.
Disliked:The hairdryer was very old and the shower could have more pressure.

via Nuitee

Robert

Solo Traveller · Sep 2026

9

Great Botique-ish Hotel!

Liked:I chose this property for the location. When in Lisboa I like to be right there, central to all the energy and easy to access the surrounding niche neighborhoods. Very good breakfast bar too.
Disliked:I was on a first floor so there is a fair amount of street noise but that was a given considering my preference for location above all else.

via Nuitee

Ian

Extended Group · Sep 2026

8

Enjoyable stay that would have been excellent had breakfast service matched that provided by restaurant and reception st

Liked:Great location for exploring Lisbon. Clean and comfortable rooms. Attentive, helpful and welcoming reception and evening restaurant staff.
Disliked:Breakfast arrangements and associated service weren’t great

via Nuitee

Karen

Couple · Sep 2026

8

Perfect location and very nice staff!

Liked:Clean and nice staff
Disliked:Tiny room

via Nuitee

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