My Story Hotel Ouro, Lisbon | Member Rates

Name: My Story Hotel Ouro
Address: Rua Áurea 100, Lisbon, 1100-063
Rating: 9

My Story Hotel Ouro, Lisbon | Member Rates | Dyme

WiFi availableFree WiFiRestaurantBarSnack barLaundry

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Lisbon, pt

Walkability

100

Walk

Themed Décor and Historic Charm

Experience the allure of Portuguese tiles in the heart of Lisbon's Baixa district at My Story Hotel Ouro. Housed in an 18th-century building, each room boasts a golden headboard, elegant décor, and modern amenities like Smart TVs and free WiFi.

Culinary Delights and Central Location

Indulge in traditional Portuguese cuisine and creative cocktails at the hotel's bar and restaurant. Situated on a traditional pedestrian street, guests can easily explore the vibrant city and enjoy sunset views by the Tejo River, just 400 meters away.

Convenient Accessibility and 24-Hour Reception

With Baixa/Chiado Metro Station steps away, accessing Lisbon's attractions is a breeze. Whether marveling at Rossio Train Station's historic façade or catching a flight at Lisbon International Airport, convenience is key at My Story Hotel Ouro.

Neighbourhood

What’s Nearby

BLACK MOON Gastrobar

7 min walk

This restaurant offers a diverse menu with live music and a vibrant atmosphere.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

3,535 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Small room size
–Breakfast quality

Cleanliness8.4

Some reviews indicate that rooms were clean; however, there were mentions of maintenance issues.

Service9.4

Most reviews praised the staff's friendliness and helpfulness.

Location9.9

Numerous reviews highlight the prime location as a major positive factor.

Room Quality8.3

Some feedback indicated that rooms were small and had issues with amenities.

Amenities8.9

Amenities were considered satisfactory, albeit some areas needed improvements.

Value for Money9.3

General sentiment indicates that guests felt they received good value.

Food and Beverage8.4

Some complaints about breakfast quality and service, but not universally negative.

Overall Experience9.4

Overall positive experience emphasized by many guests despite minor issues.

Jessica

Solo Traveller · Jul 2026

Liked:The room was beautiful and had great amenities! Two robes, slippers, complimentary coffee and water. 24 front desk and great food/drinks! Highly recommend, especially if you are a solo traveler. The location could not be better. Easy/short walk to trains and metro.

via Nuitee

Dennis Lung

Solo Traveller · Jul 2026

Liked:Location

Disliked:room size

via Nuitee

Vinnie

Couple · Jun 2026

Great place to stay, great location and great service for 3 star accomodation

Liked:Room was great, nice view, good size for a short stay

Disliked:If anything to complain about, water pressure in shower

via Nuitee

Sydney

Family With Children · Jun 2026

Nice small hotel, great location

Liked:Nice location,

Disliked:Nothing

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at My Story Hotel Ouro

LowHigh

Low Carbon

No specific sustainability information is publicly available for this property. No concrete operational practices or certifications were found for My Story Hotel Ouro in Lisbon. [Note: Practices reported but not independently verified.]

LED lighting throughout rooms

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Rua Áurea 100

Lisbon · pt

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that when booking 5 rooms or more, different policies and additional supplements may apply. Final cleaning is included. Please note that invoice details cannot be changed after check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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