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Four Points by Sheraton Lévis Convention Centre

Lévis · ca

Four Points by Sheraton Lévis Convention Centre

8.4
Excellent686 reviews
  1. Hotel Collection
  2. /Hotels in Lévis
  3. /Four Points by Sheraton Lévis Convention Centre
ParkingSelf parking (surcharge)Swimming poolHeated poolExercise/lap poolScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Electric bicycle charging station, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Luggage storage

Location

Lévis, ca

Luxurious Accommodations

Connected to the Lévis Convention Centre and minutes from the Lévis Ferry, Four Points by Sheraton offers spacious rooms with free WiFi, flat-screen TVs, and comfortable signature beds.

Relaxation and Recreation

Guests can unwind in the year-round outdoor Jacuzzi or stay active at the fitness centre.

Dining Experience

Enjoy a delicious meal at the hotel's Cosmos restaurant and bar after a productive day.

Book your stay at Four Points by Sheraton Lévis for a perfect blend of comfort and convenience.

Loading rooms and rates...

Location

How to Find Us

5800 Rue J.B. Michaud

Lévis · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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FOUR POINTS BY SHERATON LÉVIS CONVENTION CENTRE

Guest Reviews

What Guests Say

8.4

Excellent

686 reviews

Highlights

  • +Clean and modern
  • +Friendly staff
  • +Comfortable beds

Could Improve

  • –No restaurant
  • –Limited amenities
  • –Room maintenance issues
Cleanliness9.1

Clean and very welcoming employees. Most reviews mention cleanliness positively.

Service9.1

Staff were friendly and provided good service. Positive feedback on service quality.

Location8.8

Close to highway and restaurants, but surrounding area lacks interest.

Room Quality8.0

Mixed feedback. Some rooms were comfortable, while others had issues like poor maintenance.

Amenities7.6

Limited amenities; no restaurant and some complaints about food availability.

Value for Money8.0

Some reviews feel it was overpriced considering the issues.

Food and Beverage7.6

Breakfast service was decent, but no cooked food and limited food options nearby.

Overall Experience9.1

Overall, guests enjoyed their stay despite some issues, leading to a positive experience.

Jennie

Extended Group · Apr 2026

10

It was an amazing time.

Liked:The hotel was very clean and spacious, and I felt safe on the property. I especially loved the heated outdoor pool in the winter.
Disliked:N/A

via Nuitee

Christine

Couple · Apr 2026

8

Excellent

Liked:The location is great with all the restaurants close easy access
Disliked:Paper thin walls and very noisy , need to fix the ice machines

via Nuitee

Shaila

Couple · Mar 2026

8

Rooms way too expensive for what you get.

Liked:It was clean.

via Nuitee

weddingplace

Business · Jan 2026

2

Worst customer service ever

Liked:Well here in Quebec, a sofa bed is considered as a queen bed and a courtesy call is a no call at all. So Im here at a hotel with four adults and the managers is telling me that I have made my booking wrong. Not even willing to speak with me, just hid in her office and what I say is what I say. I feel like customer service here really need a review of how to treat clients better. I never ever received a call from them and now we are stuck with a queen size sofa because the manager said so. Very very poor management!!!! This is the second time a Sheraton had screwed us off. Will never recommend any Four Sheraton hotel to no one. Over price way iver price. Not even a mini fridge or a microwave!!!! Not a satisfied customer at all!!! Hey Im not even a customer to the wonderful management here. Wow just wow!!! Now i know how to not service customer. And Ive been in customer service for most of my life, 20 year of experience and I would of never ever answered one of an unsatisfied customer to way I was served tonight. Wow big flat zero for customer service!!!

via tripadvisor