Name: Holiday Inn Express Lebanon by IHG
Address: 335 N Mount Zion Rd, Lebanon, Indiana, 46052, Lebanon, 46052
Telephone: +1 765-483-4100
Rating: 8.6

Holiday Inn Express Lebanon by IHG | Member Rates | Dyme

Free WiFiFree self parkingConference spaceFree newspapers in lobby24-hour business centerFree breakfast

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

Conference space, Free breakfast, Safe-deposit box at front desk, Multilingual staff, Free newspapers in lobby, Internet access in public areas - high speed

Location

Lebanon, US

Recreational Amenities

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center.

Complimentary Services

Take advantage of the hotel's room service. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby.

Event Spaces

Planning an event in Lebanon? This hotel has 355 square feet (33 square meters) of space consisting of conference space and a meeting room.

Make yourself at home in one of the 80 guestrooms and take advantage of the kitchenettes and entertainment options provided. For a refreshing stay in Lebanon and easy access to nearby attractions, book your stay at Holiday Inn Express Lebanon today.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

158 reviews

Highlights

+Friendly staff
+Good food options
+Convenient location
+Clean and comfortable

Could Improve

–Issues with cleanliness
–Noisy environment
–Outdated facilities

Cleanliness7.8

Some reviews mentioned issues with cleanliness and outdated facilities.

Service9.3

Many reviews praised the friendly and helpful staff.

Location9.3

Conveniently located near the freeway and close to local attractions.

Room Quality7.8

A few reviews indicated varying room quality, with some noting that furnishings need updating.

Amenities8.8

Amenities like breakfast and the pool received positive mentions.

Value for Money8.8

Overall value was seen as good according to several reviewers.

Food and Beverage8.3

Breakfast options received mixed reviews; generally positive but with room for improvement.

Overall Experience8.8

Majority of reviews expressed a positive overall experience despite some drawbacks.

cliffordb263

Couples · Mar 2026

If You Have a Service Animal Don't Bother

Liked:We were falsely charged for my wife' service dog. My efforts to get the issue corrected were to no avail. Following is the complete e-mail conversation I had with someone who responded to my e-mails to their e-mail address but never identified himself/herself. Edited to remove personal stuff. ---- On Mon, Mar 16, 2026 at 2:55 AM [Guest] wrote: Hello, My wife and I stayed at your hotel in Lebanon, Indiana on 3/8/2026. [bill details removed]. We stayed in room xxx. My wife has a certified psychological service dog. When we checked in the evening desk clerk told me that we would not be charged a pet fee because the dog is a service dog. She crossed out the fee on the pet agreement form that I signed and she initialed the crossing out of the fee. When I checked out on the morning of 3/9/2026 I noticed on the bill that there was a pet fee for $30 and and associated taxes ($2.10 and $1.50). When I talked with the morning clerk about the fee he took a note about the fee and the fact that the dog is a service dog and stated that someone (the manager?) would call me about it. I have not as yet received a call and when I just checked my credit card account I do not see any reimbursement for that erroneous charge. Please take care of wrongful charge and reimburse the $33.60 to my credit card. Sincerely, [Guest] On Mar 16, 2026, at 11:37 AM, Holiday Inn Express wrote: Dear [Guest], Thank you for your email and appreciate your concerns. We are looking into it. Service animals have to be with the owner all the time. When the hotel finds out that the owner was going out and coming in without an animal ,we consider it a regular pet. This is as per ADA. Service animals are there to protect owners and emergencies may occur at any time. That is why animals must be owners all the time. We will get back with you once credit is issued. Thank you for understanding. On Mon, Mar 16, 2026 at 7:52 PM [Guest] wrote: Hello, Thanks! My wife’s dog was with her in the room and while entering and leaving the premises; or with me when he needed to go out to pee or poop. Sincerely, [Guest] On Mar 17, 2026, at 3:06 PM, Holiday Inn Express wrote: Thank you for the explanation. Just wondering how you will handle emergencies when Dog is not with the owner but with someone else for poop and pee? This is just for our knowledge for future guests. Please advise On Tue, Mar 17, 2026 at 10:44 PM [guest] wrote: Hi, I don’t think there is any one answer for that. It would depend on the nature of the emergency; the type of service animal; and the nature of the owner’s reasons for having the service animal. I expect that it is rare that a service animal has to be with the owner 100% of the time. All animals have to be able to take care of their own needs. Just like human attendants. I am sure hotels would not want the animals to relieve themselves in the suites. The easiest means of dealing with an emergency would be for the owner to contact the attendant taking care of the animal’s needs. Such as by calling the attendant’s cellphone. Or pushing an emergency button that they wear which signals the attendant electronically. There is a show on TV that we regularly watch which often features service dogs and their owners. AKC Good Dog TV. See [links removed]. You probably would find it interesting and informative. It airs on Saturday morning in our city. Sincerely, [Guest] On 3/21/2026 9:50 PM, Holiday Inn Express wrote: Thank you so much for the info! We will take care of it after going through internal surveillance footage. Thank you again ---- 21 days later and still no reimbursement. Two stars because they have really good breakfast options and the hotel was clean and the front desk people I interacted with were pleasant.

via tripadvisor

S2452SLtammym

NONE · Aug 2025

Excellent Staff Experience

Liked:We were traveling from North Carolina to just west of Chicago, do to a family emergency. After a long day of traveling we hoped to find a place for the night. Amanda, warmly welcomed us like family, checked us in and told us to enjoy our stay. After a rest filled night and fantastic breakfast, we went on to continue our trip only to find out we had car trouble. I explained our situation to the young lady at the front desk (Kim G.) who offered to let us stay until 12:30, without charge. Kim G. jumped into action, helping us find a highly reviewed wrecker service to tow our vehicle to the dealership. At 12:15 or so I walked down to the front desk to tell Kim G. we would need to stay another night as the dealership did not have the parts we needed in stock, that they needed to be ordered. Kim G. never hesitated and allowed us to stay in the same room. Staying here has been like staying at home! Amanda came in that afternoon while we were sitting outside, is was a hot day to say the least, and kindly offered the 3 of us each an ice cold water. We have traveled a lot over the years and I can honestly say this place was like being at home! Thank you so much...Amanda and Kim G. I sure hope the two of you are recognized for your outstanding job! You both deserve it! Sincerely ~ The McGee Family 8/14/2025

via tripadvisor

Q8808LNchrisp

Couples · Aug 2025

Avoid this place

Liked:Terrible room…tears in the carpet and the window shade. The shower floor was unbelievably slippery The shower fixtures were loose and not attached as they should have been This is a 15 year old hotel and looks 30. Needs to be updated, was not clean and the counter people were barely friendly. Avoid this place !!! I wouldn’t stay here again if it was fee and it was very pricey. We told them about the issues and then they had the nerve to call and offer points or a small discount if we gave them 8 or better marks. Bribery …disgusting for sure. Go to the Whitestown HI Express..it is very nice!

via tripadvisor

carlavH9945CP

Solo Travel · Jul 2025

Quiet and clean

Liked:I've stayed at this hotel probably 20 times over the last 7 years. It's always clean and quiet. I really appreciate being able to bring my shihtzu to this hotel since it's pet friendly. The coffee is great too.

via tripadvisor

Location

How to Find Us

335 N Mount Zion Rd, Lebanon, Indiana, 46052

Lebanon · US

+1 765-483-4100

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Pool access available from 8:00 AM to 11 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

Explore More