Holiday Inn Express & Suites Austin NW - Lakeway by IHG

There were mentions of the hotel being dirty and cluttered, which negatively affected the sentiment.

Many reviews highlight friendly and accommodating staff, contributing to a positive perception.

The hotel is located conveniently near Lake Travis, which is appreciated by guests.

Rooms are mostly described as clean and comfortable, though there are some complaints about noise.

The absence of breakfast items and issues with the hot tub were highlighted, indicating lower satisfaction.

Guests felt that the hotel was well-priced for the quality and services provided.

Multiple complaints indicate that breakfast items were often unavailable, leading to dissatisfaction.

General positive sentiment; some issues noted but overall guests had a satisfactory experience.